Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recommend… I booked a convertable soft top clean and re proofing on my clk, Rahan turned up early which was great and was friendly and professional. I came out to a lovely clean car, my soft top l... Ver más

Valorada con 5 estrellas sobre 5

I had booked a New Car / Protection Detail. Leo and Dawood from Medusa arrived and worked diligently cleaning the car inside and out and applying the ceramic coating as per the detailing package. Bot... Ver más

Valorada con 5 estrellas sobre 5

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. W... Ver más

Valorada con 5 estrellas sobre 5

Fantastic service from Raj, he came highly recommended and did not disappoint! Fantastic customer service and incredibly passionate about his business. The car looked and smelled fantastic, he did an... Ver más

Información sobre la empresa

  1. Servicio de limpieza completa de automóviles

Escrito por la empresa

LONDON’S FINEST MOBILE AUTO DETAILING BROUGHT TO YOUR DOORSTEP.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

178 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,8

Todas las opiniones

(178)

57 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I booked a convertable soft top clean…

Recommend… I booked a convertable soft top clean and re proofing on my clk, Rahan turned up early which was great and was friendly and professional.
I came out to a lovely clean car, my soft top looked awesome almost like new!
Very happy with the service will definitely use them again.
Would recommend to anyone!

8 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No Trust in this company!

Booked an appt which was a regular monthly appt, cancelled it, got a text (because you can’t call them to discuss) to say the subscription had been cancelled. Later that month the monthly subscription was taken from my account. Later refunded as I had to send another message. Again confirmed as cancelled……..
This month…. The money has been taken again!!! Really!! So again numerous phone calls - to which are not answered. Email has been sent to them and so has a what’s App and a Voicemail. What a waste of my time. Let’s see if they respond.

10:32am What’s App message sent to me with the words ‘Are you Crazy?’ Which has since been deleted.

10:34am - A very rude and abusive man called:
The guy was shouting over the top of my voice, not giving me time to speak (although I did manage in the end) he asked me again if I was crazy, followed by ‘Are you alright? in a very condescending way, implying that I wasn’t right in the head’ - I said no I wasn't as they’d taken the money again after me cancelling my subscription and getting confirmation from them that it had been cancelled, He made out it was my fault as I had subscribed in the first place. His rude, abusive and aggressive nature was an extremely sad example to the Company.

Still no refund. I will be taking this further.

Had to give at least one star but I’d like to give none.

I wouldn’t sign up to a rolling monthly visit if I were you ! 😡

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had booked a New Car / Protection…

I had booked a New Car / Protection Detail.
Leo and Dawood from Medusa arrived and worked diligently cleaning the car inside and out and applying the ceramic coating as per the detailing package. Both were polite and friendly and kept me informed. Very happy with the result and will be booking future car wash with Medusa.

22 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great work!

Rahan cleaned and valeted our car today. He did an amazing job the car looks like new. I'm delighted. Real attention to detail, and professional friendly attitude. Thanks Rahan!

18 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Did a great job on removing all the mould and dirt from our convertible. Will be using them regularly.

31 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible service

Incredible service. I got an inside valet done and couldn’t be more pleased. Gizella was very thorough and took care of my car. I had a slight defect and she was sure to be careful around that part. First time user here as well and I don’t see why I will use anyone else.

22 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Experience

Really pleased with the service. I had a full ceramic coating put on my car and the team took their time and made it look fantastic. Such great people and will be using them going forward for the monthly maintenance. Definitely recommend!

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am happy with jezella who did a…

I am happy with jezella who did a fantastic polishing and explained all she did.i am glad and relieved with her service.very impressive will like recommend her again.

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Medusa Auto Detailing

Gizella was responsible for valeting my car today, and I would like to express my sincere appreciation for the exceptional service she provided. I am extremely particular when it comes to my vehicles and always have high expectations, but Gizella exceeded them in every respect.

Her attention to detail, care, and commitment to delivering a flawless finish were truly outstanding. The result was nothing short of perfection, and I am genuinely grateful for the level of pride she clearly takes in her work.

I will certainly continue using this company; however, I would respectfully request that Gizella be the only person assigned to my vehicle moving forward. Her standard of work is exemplary, and she is a real credit to your team.

12 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gizella came out to clean the car

Gizella came out to clean the car. Very nice finish. Maybe the third time she's cleaned the car so that's saying something. Very polite, always on time. I'm happy

30 de marzo de 2026
Opinión espontánea

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