Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

While my dog thrives on Maev food - the issue is the lack of customer support and ongoing delivery issues. I have been a customer of Maev for years - due to the quality of their food. However every... Ver más

Valorada con 5 estrellas sobre 5

The team at Maev is amazing! Customer Service spectacular! My (4) dogs absolutely love this product including a very lazy english bulldog that will JUMP off the couch when he hears the freezer door op... Ver más

Valorada con 5 estrellas sobre 5

From the time I began ordering Maev, I have had the most positive and prompt interactions with the Maev Team—they are so kind and helpful! Despite my dog Boots having had an earlier history of peri... Ver más

Valorada con 5 estrellas sobre 5

We have been using Maev for the last three years and can’t say enough good things. We have only ever had one mishap in a shipping delay (this happened recently) and they immediately made it right and... Ver más

Información sobre la empresa

  1. Tienda de animales
  2. Cafetería que admite perros
  3. Tienda de alimentos para animales
  4. Tienda de suministros para mascotas

Escrito por la empresa

Maev is a wellness company, for dogs. We make meticulously researched and thoughtfully designed wellness products for dogs. Things like daily vitamins and raw food, all human-grade, complete and balanced, and formulated by veterinary nutritionists to be the best thing we can feed our dogs.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

447 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(447)

79 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I just love this company

I just love this company! I was struggling doing things on the website as far as changing my subscription around and they gave me someone that has been emailing me specifically and helped me with literally everything. Even added treats to my order when I forgot!! Love th quality of food and so does my dog. She’s obsessed with the chicken formula and bone broth cubes

4 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend Maev!

Five stars for Maev! I’ve been a customer for over four years now. Yes, it’s a bit of an investment, but the quality of the raw food is unmatched and my dog is thriving. Their customer service is also fantastic, they recently helped me resolve a tricky account issue with zero hassle. It’s rare to find a company that matches great products with great support. Highly recommend!

3 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dog HATED food. Company refused refund despite risk-free purchase claim

I recently purchased a bag of Maev for my dog. He's a picky eater, but Maev advertised a risk free purchase and boasted about winning over picky dogs. The smallest amount I could buy was over $100. I was super excited to receive it and followed all instructions to try and incorporate the food into my dog's diet. No matter what I tried, he would not come close to it. Anything it touched, he treated as contaminated.

It happens, some dogs will just not like the food. That said, when I contacted Maev to ask for a refund (based on their risk free purchase advertisement), I was repeatedly denied.

My dog didn't like the food. Whatever. I can't blame Maev for that, but the at the very least I expect them to respect their risk free purchase advertisement.

I'm totally disappointed. If your dog is at all a picky eater, don't bother. It's just not worth the risk.

24 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I gave a tiny amount

I gave a tiny amount - even under what was recommended for two of my three dogs and $1600 later, with wicked horrible bloody diarrhea for days, a VET ER visit, a trip to my vet on top of that, loads of meds, fluid injections, and two precious pups VERY sick, I threw the bag away. This was from two applications of food. I have still had no response from MAEV after two emails and read other consumers had dogs become sick like this - MAEV shows no response nor do they care. Apparently from what I am reading the quality of the MAEV food has gone down dramatically from their original method of prep. They don't respond to consumers so I assume they don't care ... BAD BAD BAD company to take a risk with your pets.

15 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete waste!!!

I don’t recommend this product to no one! Very poor quality, the coast is 5-10 times more expensive than coast of a product, it’s definitely a scam. So I have 4 dogs, 2 huskies, 1 Labrador and 1 German shaper , they are all with different appetite and preferences, so they are all refused even a smell of a food. All went to waist! 170$ of a waist!
So customer service rudely refused any help, promised a follow up and completely ignored it. Well, it’s ok, I will take it. But it’s a very very bad business model.

10 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered this food and was very late on…

Ordered this food and was very late on getting delivered. Once it was here it was in poor unusable shape. I even tried to feed it to my two pups and they weren’t having it. They picked around in it but after four days of trying, I had to put them back on their regular food. The constant back and forth for more than a month in email got me no where. I plan to work with my CC company simply because Maev requested so much from me. To try feeding my pups in different ways and requesting pics of the rotten food in hopes to settle our dispute but after complying to all THEIR requests, I’m out nearly $200 of food my pups won’t touch. Please do not order from this company. They are not supported locals in customer service. You’ll email and converse with people in other countries! That says enough. And no matter how much you complain, they will only ignore you after you’ve proved their product a big hot mess.

3 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Foul-smelling thawed deliveries

This company does not stand behind their service and could care less about your dog. Our food showed up late and thawed. We received 30lbs of foul smelling, blood-filled bags. We called for a refund because this happened twice. They said “we don’t give refunds” unless you happen to understand you have to pay EXTRA for insurance. My dog would have gone 8 days without food. “Feed him a bland diet …” they said. Seriously?? I already had to change his food so he can eat. If you want to play games with your pets food and digestive stability, by all means sign up for this. The service is horrible.

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service was amazing

Customer service was amazing , prompt, same day response. Sadly I had to send my dog over the rainbow bridge , after my order had processed . Maev was more than accommodating to me. When a new member of the pack joins , I will 100% be back

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best!

Our 12 1/2 year old GSP loves this food and treats. When shipments arrive she is right there, practically opening the box with me. Food is expensive but well worth it. Customer Service is great and rewards are great! I kept forgetting to redeem them and finally did today, $55 off this next purchase! Win Win!

2 de diciembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más