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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Set up a VPS with Melbicom a month ago for a project a few of us are running. Whole thing took less time than I'd budgeted for — had it running the same afternoon. One snag: the SSH key I added thro... Ver más

Valorada con 1 estrellas sobre 5

This Provider dont provide support very well, it's always a very slow response ticket. We just sent payment successfully but the invoice is still UNPAID because of their API error. After more... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

🚀 Melbicom is absolutely fabulous! 🌟 They’ve got a top-notch network and high-quality support—nothing is impossible! 💪 Friendly staff, personal service, and super fat internet pipes across the glob... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Melbicom offers extremely cost-effective servers that run very stably. Customer support handles tickets promptly, which has been a huge help to me.

Información sobre la empresa

  1. Empresa de alojamiento web

Escrito por la empresa

Melbicom is a global infrastructure provider for high-load digital businesses. Our core products are fast dedicated servers in 21 global data centers and a proprietary 55+ PoP CDN, designed for companies that need low latency, high bandwidth, predictable performance, and direct network control. We serve teams in iGaming and casinos, Web3 and crypto, streaming, game development, AdTech/MarTech, ecommerce, SaaS, and other traffic-heavy industries. Melbicom offers 1,400+ ready-to-go dedicated server configurations, custom builds in 3–5 days, BGP sessions with Bring Your Own IP, bandwidth connectivity of up to 200 Gbps per server, DDoS protection, private networking, and 24/7 expert infrastructure support. Our proprietary CDN spans 55+ global PoPs and helps accelerate video, game patches, websites, APIs, creative assets, software downloads, and other high-traffic content. Whether you are launching in a new region, reducing cloud egress costs, scaling real-time traffic, or building a resilient origin + CDN architecture, Melbicom gives your engineering team the infrastructure control to deploy fast and scale globally.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,0

Todas las opiniones

(25)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

VPS with Melbicom for edu-game project

Set up a VPS with Melbicom a month ago for a project a few of us are running. Whole thing took less time than I'd budgeted for — had it running the same afternoon. One snag: the SSH key I added through the panel didn't actually work until I rebooted the VPS, wasted maybe ten minutes figuring that out, but support confirmed that's just how it works there once I asked.

No downtime since, nothing weird with performance. Already looking at moving another site over to them.

31 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Their services is great

Their services is great, I have not experienced any glitch. I just re-subscribed and it was seemless. Additionally, they have great and affordable services.

10 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Melbicom offers extremely…

Melbicom offers extremely cost-effective servers that run very stably. Customer support handles tickets promptly, which has been a huge help to me.

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

did opened today in a few seconds

did opened today in a few seconds, after my direct shopping failed due any captcha failure.. i made the account separetely and than i buyed the product.
at this moment everything went absolutely fine!

31 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They're treating me like a prisoner and…

They're treating me like a prisoner and demanding documents in an insecure environment, which could lead to misuse and identity theft. This is really not advisable at all.

8 de julio de 2026
Opinión espontánea
Logotipo de Melbicom

Respuesta de Melbicom

Hello,

We’re sorry that our verification request left you feeling pressured and concerned about the safety of your identity documents. That concern is legitimate, and both the reason for the request and the submission method should be clearly explained.

Verification may be required in certain cases, but Melbicom processes only the information necessary for customer identification and service delivery. Personal data is processed in the EU in accordance with GDPR and our information security procedures.

We would like to review why verification was requested in your case and how the request was made. Please open a new support ticket from your Melbicom Personal Account and include only your previous ticket or order number—there is no need to resend any identity documents in the first message.

We will clarify what is required, why it is required, and the available next steps.

Melbicom Team

Valorada con 5 estrellas sobre 5

Powering your digital presence, uninterrupted.

I’ve been using this VPS for several months now, and the performance is outstanding. Uptime is rock-solid, and the connection speed is consistently fast. Setup was quick, and their dashboard is very intuitive. Highly recommended for anyone needing a reliable server

12 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unexplainable KYC policies

They will request KYC right after you pay for your VPS, even if you use crypto, and they will hold the server until they receive it.
If you are okay with providing your personal details to a random hosting provider - that's fine, but otherwise not recommended.

2 de enero de 2026
Opinión espontánea
Logotipo de Melbicom

Respuesta de Melbicom

Hello Alex,

We’re sorry for the frustration this caused.
As a European company, we are legally required to apply KYC under EU AML regulations — including for cryptocurrency payments. This is not a discretionary policy: without verification, we are not permitted to activate or continue a service.

KYC is what allows us to prevent abuse, protect network integrity, avoid blacklisting, and continue offering high-performance infrastructure at competitive pricing. It is a standard practice among reputable providers operating under EU law.

If you would like us to review your case or clarify the process, our support team remains available.

Melbicom Support Team

Valorada con 1 estrellas sobre 5

No thanks.

Another vps provider who think they can do anything they want, once they become big.
I am glad there is hundreds of companies who will still treat you as a 'client'

5 de noviembre de 2025
Opinión espontánea
Logotipo de Melbicom

Respuesta de Melbicom

Hello Iness,

Despite our best efforts, we couldn’t locate your case. We truly value every client and would appreciate the opportunity to assist you directly. Please contact our support team so we can ensure you receive the attention you deserve.

Valorada con 5 estrellas sobre 5

Good Network and Good Uptime

Hello,

My name is Niranjan and I host multiple Arch Linux Mirrors around the globe. I wanted to host a mirror in Mumbai, India, so I reached out to Melbicom and asked if they can sponsor a VPS for the same, and they did!

I'm writing this review for the same VPS. The VPS has really good uptime, the VPS has not been down for a moment since it was provisioned(12th March). The VPS has delivered 1TB/day average since it was provisioned.

VPS Uptime and Latency of last few months can be checked at status.niranjan.co

12 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Solid network

Solid network, great locations, fast support.

13 de febrero de 2025
Opinión espontánea
Logotipo de Melbicom

Respuesta de Melbicom

Hello,

Thank you for sharing your experience with us.

Valorada con 3 estrellas sobre 5
Logotipo de Melbicom

Respuesta de Melbicom

Hello,

Thank you for sharing your experience. We’re sorry to hear that our network performance didn’t meet your expectations. Our standard VPS packages are designed to deliver advertised speeds under typical usage across all locations. For consistently higher throughput or specialized bandwidth needs, we also offer bare metal solutions that provide dedicated, ultra-consistent network performance of up to 100 Gbps per instance.

We’d like to review your case individually to ensure you receive the level of service you deserve. Please don’t hesitate to reach out to us through a support ticket, including all relevant details about your use case, so we can address your concerns thoroughly. We would be genuinely happy to hear from you.

All the best

Valorada con 5 estrellas sobre 5

🚀 Melbicom is absolutely fabulous

🚀 Melbicom is absolutely fabulous! 🌟 They’ve got a top-notch network and high-quality support—nothing is impossible! 💪 Friendly staff, personal service, and super fat internet pipes across the globe! 🌐🔥 We’ve been working with them for over 10 years, and that says a lot in itself. Can’t recommend them enough! 🙌✨

21 de noviembre de 2024
Opinión espontánea
Logotipo de Melbicom

Respuesta de Melbicom

Hello Gerhard,
Thank you very much for your kind words, it is truly appreciated.
We are quite happy to be your partner of choice for all those internet fat pipes ;).

Best Wishes
Vincent

Valorada con 3 estrellas sobre 5

Honest Provider, but Poor Support that can't be trusted with production workloads

Melbicom has some good locations and the network also appears to be good, but the support is, simply put, poor. And support is extremely important when you don't have the servers in front of you to debug and fix issues.

I purchased several VPS servers to build a Kubernetes cluster (as I have on multiple other providers). One of the servers had a very unstable connection over the overlay network (something that has happened only once before to me with another provider), and this can happen for many reasons: hardware incompatibility, some VPS misconfiguration, hardware fault, etc.

I simply asked support to move the VPS to another physical host (I did not ask for any refunds or anything). They responded with a no, asking that I prove with traces and packet loss evidence that there was a problem. Now, to do this on a cluster requires me to invest a couple of hours to build custom docker images with the right tooling track and trace all of this. And I should do all of this so that support does nothing and because I am paying EUR 22 for a VPS?

For whoever reads this, the right thing to do is to always solve the problem first, then work on a root cause analysis. With other providers, when I've had such issues, we always move the VM to a host work and get the customer's workloads up and running, and then we work to see what the problem is. Imagine if I had diverted production traffic to these clusters, I'd be dropping requests and losing revenue just because your customer support team thinks I need to provide them evidence that I am someone foolish who does not know how things work.

The better answer would have been to simply move the VPS to another host (I didn't ask for help to debug any issues from support anyway). If you were that keen on a root cause, you should have just added some credit to our account so we could spin up a new VPS to get our workloads up and running immediately, and then I'd be more than happy to help you figure out what the problem was.

No one should run their services on a provider who puts their own needs and wants (out of arrogance, perhaps) of an analysis before resolving the customer's request. You cannot trust a provider like that.

Now, instead of having a customer who was planning to spend several hundred EUR a month with Melbicom, they'll have one who spends zero (of course, they don't appear to want to refund anything I paid for the servers which I've barely used for 3 days before running into the problem either, but that's okay - everyone will get what they have deserved in the end).

---

UPDATE: Subsequent to this review, Melbicom have refunded the money on the servers and unprovisioned them as I had requested. It's a shame that this did not work out, but as a business they must be called out for their honesty in this matter. So thank you, Melbicom.

18 de abril de 2024
Opinión espontánea
Logotipo de Melbicom

Respuesta de Melbicom

Hello M A Wal-Ikram,

Thank you for taking the time to post your detailed use case, which allowed us to swiftly identify your support request.

For full transparency, we were unable to proceed with your migration request because the feature you need is not currently supported by our hypervisors, a necessary security measure for isolating VPS. Therefore, we required further details to understand the situation fully, hence the additional information our technician was requesting. He was genuinely seeking further information to clarify why you were facing this situation. He anticipated that the migration wouldn't solve your matter at hand.

That being said, we are actively working on a private network between VPS so it would work natively with Kubernetes clusters eliminating the complexities you had.

We sincerely hope this answer meets your expectations and provides some reassurance, but please feel free to reach out to us to discuss this further. We are here to help and ensure your satisfaction.

Valorada con 1 estrellas sobre 5

Provider With Bad Support

This Provider dont provide support very well, it's always a very slow response ticket.

We just sent payment successfully but the invoice is still UNPAID because of their API error.

After more Than 5 Hours of waiting and no response, we canceled all our servers and migrated to another Server VPS Provider.

INVOICE ID MLLTPI-32576 , wasting our money on a bad provider.

24 de marzo de 2024
Opinión espontánea
Logotipo de Melbicom

Respuesta de Melbicom

Hello Mimi,

I’m sincerely sorry to read about your experience.
Upon reviewing your situation, it has come to my attention that a delay in the renewal process occurred due to the implementation of Stripe's 3D Secure verification. While this security measure is crucial for safeguarding transactions, we acknowledge it can sometimes introduce unexpected delays. Rest assured, we have protocols in place designed to minimize such occurrences and ensure a seamless experience for our clients.


In such case, our technical team is working closely with our financial department (which operates during standard business hours), they diligently verified that this delay would not impact your server's uptime or a grace period would have been set. Once confirmed, the matter was promptly escalated to our finance team for expedited resolution.

We fully understand the frustration delays can cause and sincerely apologize if you felt overlooked during this process.
As a gesture of our commitment to your satisfaction and trust in our services, we would be pleased to offer you a free month, should you wish to reconsider.

Please feel free to reach out directly to discuss this further or to take advantage of the offer at your convenience.

Valorada con 1 estrellas sobre 5

Bad service ever

Bad service ever, no support, money first

1 de noviembre de 2023
Opinión espontánea
Logotipo de Melbicom

Respuesta de Melbicom

Hello Tamotsu,
We are genuinely sorry to hear about your experience.
We have looked everywhere for your case and we have even reached out to you directly to obtain information regarding your situation. As of this day, we weren't able to locate your service in order to accomodate you, should it had still been necessary.
We remain at your entire disposal so make sure to reach out to us at any point of time so we may care for you.
We are very much committed to provide a high standard level of service & support so rest assured if there is anything we could do to accomodate your needs we will.

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