Fantastic warranty support. Had an ongoing issue with my Chillblast PC which eventually, after a lot of investgation and changing components, turned out to be a design fault in the CPU. Chillblast... Ver más
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Consulta las opiniones de los clientes
Having bought a pc from Chillblast, it broke down during christmas, 2 weeks after purchase. I am taking away a star not because it took a month for "mend it" to respond but to a rude customer servic... Ver más
Engaged very promptly from the request from Chillblast. Slight pause in parts yet circa 2 weeks later and with the fabulous engineer on site, replaced, sorted and fixed. Good experience, clearly lots... Ver más
On-site warranty came with a purchase from CCL. After contacting MendIT, having a diagnostic call and then awaiting parts, Bob the engineer arrived to replace the faulty part and correct a mistake mad... Ver más
Información sobre la empresa
- Servicio de reparación de computadoras
- también en la categoría
- Compañía de seguros
- Servicio de reparación de teléfonos
Escrito por la empresa
MendIT are a leading UK supplier of extended warranties and electronic gadget insurance cover for everyday IT devices such as Tablets, Laptops, Desktops and all-in-ones. With savings of up to 40%* against other suppliers, MendIT provide a professional and cost effective solution when you’re looking to protect an technological investment. With our in-house team of fully trained and accredited engineers, MendIT provide first class repair services, giving you complete peace of mind from the very first point of contact to the last.
Información de contacto
Inmoor Road, Off Cross Lane, Tong, Bradford, BD11 2PS, Bradford, Reino Unido
- 01282525561
- info@mendit.com
- mendit.com
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Effective PC support
MendIT provide on site support for my son's PC. They quickly verified the fault remotely, and had an engineer on site within a few days with all the oarts potentially required and were able to fix the issue in a single visit. Engineer was polite and professional as were the team who dealt with the support call.
Great customer service
Great customer service. Mr Mohammed fixed our PC and he was fantastic to deal with. Would definitely recommend and can't fault a first class service. Really grateful for the help we received.
Fixed on a spot
I had a problem with my PC I bought from CCL. Imran fixed everything on a spot, was helpful, patient, and made sure everything's working as it should
Mend-it were lifesavers
Mend-it were instrumental in getting me my replacement laptop in time for my business trip, weeks after Razer failed to meet their warranty obligations. Carl and his colleagues were amazing help all the way through, given Razer's lack of support in the matter. Won't hesitate to purchase Mend-it's extended warranty in the future.
Windows 11 corruption FIXED
Windows 11 corrupted my operating system, causing none of the SSD's and HDD to be visible, therefore not allowing the PC to boot up.
I am quite IT confident and experienced, but nothing I tried over the course of 7 days worked. As a result my £3,000 computer became a very expensive paperweight.
Thankfully, I had taken out support with MendIT. After a couple of emails, I schedule a support call.
Their support Engineer (Bob) spent nearly 90 minutes working with me and this resulted in successfully getting the machine working again.
Absolutely fantastic support. Professional, patient and knowledgeable.
Would recommend to anyone to take out support with this company when buying a new PC.
Nadeem is a top man!
Nadeem was the guy who helped me, he was super friendly and knowledgeable!
Great experience all around!
Diligent in solving our PC issue.
Mendit guys were
Diligent at solving our PC issue.
Technically competent and having a good customer manner, both off site diagnostics and on site swap out
On site service
On site service,
Nadeem arrived on time!
Good communication explained every step in simple terms fixed issue.
5 star service!
Would highly recommend
Thank you Mend IT
Really helpful support
Really helpful support. The telephone service was great at assisting with diagnosis and ordering of parts required for the repair. Imran, the engineer, came to our house to carry out the repair. He was very professional, friendly and efficient. Got the job done and PC is working perfectly! Thank you
I am very happy with my over the phone…
I am very happy with my over the phone help Nadeem Muhammed was very polite and patient with me thanks
Excellent service
Excellent service, Quick response. All issues resolved.
Warranty Service
Once the issue with the PC had been logged with CCL computers and MendIT, who are the maintenance contractors notified, Nadeem from MendIT did a 1st class job in rectifying the issue. A follow up email from Nadeem was received which is greatly appreciated.
10/10 experience with MendIT
Great experience my power supply failed, Nadeem was very quick with helping me going above and beyond to push the process through quickly and chase up CCL, Bob attended site was great guy replaced all parts wiring on the PC was second to none hugely impressed by the level of service. Would 100% recommend these guys to anyone.
MendIT went above and beyond
I had a long drawn out issue buying a PC from a seller. When MendIT got involved the guy was called Bob. He was such a nice calm and patient guy and showed me exactly what he thought went wrong and walked me though installing the new graphics card.
He fixed the whole problem and even stuck around for another half hour to help me install windows from a USB and help me get started on the drivers. I'm not very technically gifted but he went above and beyond what I expected and we had a good laugh talking about gaming.
Really great guy, phenomenal service. Highly reccomend this company.
My front case led wasn’t working so I…
My front case led wasn’t working so I got in contact with mendit and I dealt with Nadeem who ask me to send a few videos of the case and spoke to me then I had Imran attend and he was swift in replacing the front case, which resolved the issue
Thank you both for your help
Excellent
Imran from MendIT came across very professional and fixed my Pc very quickly from start to finish and explained everything. Highly recommended
Vines
Brilliant Service!
After trying to fit a component into my PC, I found an error light when trying to turn it back on. I rang MendIT and within 48 hours I was speaking to an engineer, Nadeem. He instructed me to complete some troubleshooting tasks and said he will get a replacement component out within 24 hours…which he did. The problem still persisted, so he suggested a video call to try and work out the problem. Within 5 minutes the computer was back on with no error lights. I had to do one more thing, then it was fully working. Nadeem was brilliant with communication and overall service. 10/10.
Please do not buy anything from them
Please do not buy anything from them, do not even bother to send them something to be fix, because they will make it worst.
I bought a laptop two years ago, after a year an half the laptop wasn't turning on ( the laptop was use for a business that I started 6 months before it broke down) so I contacted them, as I was having two year guarantee, I sent the laptop. By the way, they do not keep any data, I paid for a software to use for my business and I lost it, so I have to pay for it again. The laptop wasn't turning on, so I only manage to keep few things, also you have to pay for the insurance for the transport, to be honest I think they should do this as still in guarantee. They said it was a software issue and apparently they fixed it.
When I got the laptop back some of the keyboards didn't work, SO GUESS WHAT!! I have to sent the laptop back and paid again the £20 insurance for the transport, and again it was their fault. My laptop was back after few weeks, it was ok. When I went to use it again properly guest what it went back off and it didn't turn on again. I email them but the guarantee expired exactly that month so they can not take it again. So I had to take it to a professional IT. they fix the laptop in two weeks, it was a Hardware problem not a software problem and they kept my data.

Respuesta de MendIT
Very Impressed!
First off, gotta say a big thank you to Nadeem and Bob who helped sort out my networking issue. Knocking on in life with multiple heath issue's and being stuck at home most the time the PC is a lifeline I can't do without.
I couldn't fully follow everything that was being told to me, and with no way for them to access my PC to run tests, Nadeem took his time and assured me it would all be sorted and not to worry. Bob, who turned up to sort everything out was great. Very polite and proffessional (actually both were) and got the problem sorted very quickly and had a nice little chat about my DVD/BR and sword collection lol.
Gotta say, service and people were great. Highly recommended.
Brilliant service
Very friendly, helpful and knows what they are on about.
They were very quick in obtaining spare parts and coming out to sort my gaming pc would highly recommend
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