Menulog Opiniones 

2616
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Making money before quality of service. I wish you had a store front for me to face your upper management. Shit service shit response to issues shit company. Duck you.

Valorada con 5 estrellas sobre 5

Menulog gives me a huge range of food options; something for every occasion. Also, when there is an issue (e.g. restaurant cancels order or delivery goes astray) Menulog responds quickly to resolve th... Ver más

Valorada con 1 estrellas sobre 5

I used to use menulog regularly as their prices were better than other apps, but after countless instances of food being picked up and having to wait 2 hours for cold food--or it even not showing up a... Ver más

Valorada con 3 estrellas sobre 5

Unfortunately where we live there’s very few (2) choices and both are pizza so our experience at home isn’t great. If we use it when we’re away, out experience has been better

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2,5

Malo

TrustScore: 2.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(2616)

44 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

wait times

Mcdonalds dalby states 20 minutes wait time when ordering- snd always takes over zn hour. Which is disgusting in such a small region

3 de agosto de 2025
Valorada con 1 estrellas sobre 5

No assistance from customer service team

You send an email for assistance and their reply has nothing to do with your enquiry. There responses are generic and they do not reply to your question. Customer Service at its worst. Very unhelpful company.

29 de julio de 2025
Valorada con 1 estrellas sobre 5

Non-delivery of order

I placed an order at 11.46 am today, it's now 2.32 pm and I still haven't received my food. I rang the restaurant at 12.20 pm and they advised the order had been sitting ready for pick up for at least 20 minutes. I then decided to place an order for pick up directly with the restaurant and when my husband picked it up at 1.00 pm, our Menulog order was still sitting there waiting for collection. I tried to cancel the order on Menulog and was unable to do so. None of the instructions on how to cancel the order or contact Menulog work.

WHAT A TERRIBLE COMPANY.

27 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Menulog is crap!

If I could give zero stars I would. Received my order and seals appeared to have been tampered with and an item was missing. I do not trust these foreign delivery drivers. Contacted Menulog to report and request a refund and they declined due to me giving them a bad review. Don't use this app, they're crap.

26 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They took my money and never delivered

They took my money and never delivered. No apologies, no refund, just a very "there is nothing you can do about it" attitude. Fortunately for me I used Paypal, and they refunded me promptly. I guess they are used to it with Menulog.

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The other night I ordered dinner…

The other night I ordered dinner through Menulog, the driver appeared somewhat disoriented he called me twice in an attempt to locate the location but it turned out to be a bit of a mess. The food arrived late and was sooo sloppy and cold when it did.

21 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer help when there is a…

No customer help when there is a problem. Not using you again. Door dash and uber are much better than you at resolving food issues. They happen. No one is perfect. But at least rectify the issue. Dislike immensely. What a waste of money and time

23 de julio de 2025
Valorada con 1 estrellas sobre 5

No customer service

No customer service, food always arrives cold, missing or incomplete. Orders are frequently wrong and drivers take on multiple orders making delivery times blow out to unacceptable times. Images on sites are not what you receive and overall a very disappointing service

22 de julio de 2025
Valorada con 1 estrellas sobre 5

Waited 2 hours for our order

Waited 2 hours for our order. After contacting menulog they said they had no drivers. We then cancelled our order to be told a refund takes 24 hours. Only too eager to take our money be very reluctant to give it back. It would have been easier to order for pick up two towns over. An absolute joke.

21 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

ordered a MUSHROOM and pea curry from…

ordered a MUSHROOM and pea curry from an Indian restaurant only to receive a dish of curry peas, not a single mushroom. asked for a refund and was told that it can't be processed because "restaurants have the right to interpret recipes as they see fit" so I deleted the app and moved on.

20 de julio de 2025

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