Merciaelectrical Opiniones 

75
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our solar has been fitted now for nearly 2 years . I was nervous about taking the leap initially but I’m so glad we did having seen how other peoples bills have gotten so badly out of hand . Luckily w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mercia were quick to give us a quote and did exactly what we wanted at a competitive price - installing four integrated solar panels and an additional battery. They did the work as soon as they could,... Ver más

Valorada con 5 estrellas sobre 5

From the initial phone call to the full installation and after care, I can honestly state that I could not be any happier with Mercia electrical. The system installed is better than predicted wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mercia Electrical have been informative, on time with our solar installation.So thank you Brandon and Carly in the office,All the technicians on site have been polite,clean and tidy.So thank you Dean,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Contratista de energía solar
  2. también en la categoría
  3. Empresa de energía solar
  4. Estación de carga de vehículos eléctricos

Escrito por la empresa

Established in the East Midlands, Mercia Electrical have been supporting customers with both their domestic and commercial electrical needs nationwide. Mercia specialise in greener energy installations- helping customers save money and move forward into the future of renewable energy. Mercia Electrical pride themselves on going above and beyond to ensure all work is carried out to the highest standard and in accordance with the latest regulations. We specialise in. • Commercial and Domestic Solar PV system. Helping you reduce your energy bills and carbon footprint. Including full design, supply and installation. • BESS Battery Energy Storage Systems- Enabling you to store your excess energy generated to use when you need it. • Commercial and Domestic EV charger installations- The full turnkey solution to you EV charging needs, from supply of the unit to Install and commissioning.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

75 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

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(75)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

ordering and installation excellent

Both the ordering and installation experience were excellent - I kept tweaking the order and got 10 panels instead of 8 as the installation team could make the upgrade while on the job. Thanks to Brandon and the team

30 de agosto de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Victoria,

Thank you so much for the 5 star review. Great to hear you are happy with your solar PV installation and that you are pleased with the customer service you have received. We will be sure to pass on the positive feedback to the team.

If you ever need any further support, please reach out to us, Mercia will be happy to help.

Thanks once again for choosing Mercia.

Valorada con 5 estrellas sobre 5

Reliable

Used Mercia for my Solar panels , their quote was reasonably priced (in a very competitive market) so I researched the reviews on here and checkatrade and that was the clincher.
Service was first class and friendly , follow up documentation was good .
10/10

16 de septiembre de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Neill,

Thank you so much for the 5 star review. Great to hear you are pleased with the service you have received by Merica, we will make sure the positive feedback is passed to the teams involved in your project.

If you ever need any further support, please reach out to us, Mercia will be happy to help.

Thanks once again for choosing Mercia.

Valorada con 5 estrellas sobre 5

Mercia - Top notch firm

Top notch firm. First class service. All managed professionally with outstanding communication. Scaffold materialised as if by magic. The guys appreciated my proper coffee which means they are proper people. Following day installation completed with minimum fuss. Matt and Kieran clearly experienced and precise in their workmanship. As a fogey, it may take me some time to sort out provider and monetising but I have every confidence that Brandon’s promise to get this final stage kicked in will go smoothly. Costing was slightly cheaper than other quotes but I would have happily paid a bit more had I known that Mercia were this good. I had spoken to an existing customer who was more than happy to tell me of his positive Mercia experience. This request had been refused outright by a competitor. Speaks volumes….

24 de septiembre de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Arthur,

Thank you so much for the 5 star review. Great to hear you are happy with your solar PV system installation and that you are pleased with the customer service you have received.

Here at Mercia, we aim to deliver the perfect customer journey- using experienced and knowledgeable install teams is a must to achieve this, so it's great to hear your feedback on Matt, Keiron and Brandon who worked with you on your project.

If you ever need any further support, please reach out to us, Mercia will be happy to help.

Thanks once again for choosing Mercia.

Valorada con 5 estrellas sobre 5

Solar Panel system installation

I received so much conflicting information and prices from differing companies concerning my enquiries into solar panel systems. One response was from Mercia Electrical. After an honest and enlightening conversation with Brandon, I better understood the systems offered and their ramifications. Brandon provided me with a competitive price based upon my agreed needs and requests, researching and providing specific equipment to enhance my system. From placing the order, all necessary paperwork and permissions required for the installation were handled by Mercia and a quick installation date was provided. Matt and Kieran arrived on time on the agreed date and worked professionally and diligently to install the whole system in one day and explain its operation and controls. There was a minor hiccup with the finalisation of the warranties paperwork which was quickly resolved following a couple of telephone calls. Overall, from start to finish, the company were very knowledgeable and professional, providing a quality service with competitive pricing, with the promise to look after me and review my system in the future to ensure it is operating efficiently and continuing to meet my requirements. I would thoroughly recommend this company to anyone thinking of or wishing to install a solar panel system, which is why I have given them a 5 star rating

20 de agosto de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Mark,

Thank you so much for the 5 star review. Great to hear you are happy with your Solar PV system installation and that you are pleased with the service you have received. We will be sure to pass on the positive feedback to the team.

If you ever need any further support, please reach out to us, Mercia will be happy to help.

Thanks once again for choosing Mercia.

Valorada con 5 estrellas sobre 5

5 star customer service

I sent an enquiry for an additional battery for our solar panels to Mercia Electrical and received a call within the hour from Brandon who was very helpful and knowledgeable. A quote was promptly sent over detailing everything I need to know. The work was carried out professionally by Matt and he had some helpful info on how to get the best use from the system. I did experience an awful issue the day after installation but the team at Mercia Electrical worked on it immediately and it was resolved the same day. I cannot fault the customer service from start to finish & everyone I came into contact with were friendly and helpful.
Highly recommend this company.

27 de agosto de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Vicky,

Thank you so much for the 5 star review. Great to hear you are happy with your battery system installation and that you are pleased with the customer service you have received. We will be sure to pass on the positive feedback to the team.

If you ever need any further support, please reach out to us, Mercia will be happy to help.

Thanks once again for choosing Mercia.

Valorada con 5 estrellas sobre 5

Had the most amazing service from…

Had the most amazing service from Mercian Electrical, particularly Mathew and Kieron. They worked so hard to get my large domestic Solar Project done in the day, and did the most amazing job!!
Thank you, so much for a fab, professional service.
Will Pidsley

22 de agosto de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Will,

Thank you so much for the 5 star review. Great to hear you are happy with your Solar PV system installation and that you are pleased with the customer service you have received. We will be sure to pass on the positive feedback to the team.

Thanks again,
Mercia Electrical

Valorada con 5 estrellas sobre 5

Excellent service from Mercia

Excellent service from Mercia. They were helpful when planning and placing the order, their pricing was competitive. The survey was professional and informative and the team that installed did a great job in finding the best route for wiring and completing a tidy job. Scaffolding was promptly removed. Would reccomend.

29 de julio de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Gordon,

Thank you so much for the 5 star review. Great to hear you are happy with your Solar PV system installation and that you are pleased with the service you have received. We will be sure to pass on the positive feedback to the team.

If you ever need any further support, please reach out to us, Mercia will be happy to help.

Thanks once again for choosing Mercia.

Valorada con 5 estrellas sobre 5

Gold stars all round

Probably the best company I have ever dealt with.
I contacted four companies when I decided to have solar panels. Of the four there was no response from one, one needed full payment (in three stages) before they would install the system (no go from my perspective), one sounded interested but didn't follow up and the fourth, Mercia, was brilliant.
I had had solar panels on a previous house so had some knowledge of the systems but I was aware that technology had moved on. Brandon was my contact at Mercia and we talked through what was best for my needs. He took time to explain everything in a way I could understand and sent several different systems for consideration. I decided on an installation which took some elements of each system and again nothing was too much trouble for Brandon, a costing for this coming within minutes.
Similarly all the paperwork was handled by Mercia in what I consider to be a timely manner after which the system was installed. The technicians doing the work were pleasant and courteous - arriving at 8.00am and finished by 1.00pm - and very tidy.
Since the installation I have had one or two queries which Brandon has answered without any delay whatsoever, so customer service is excellent - so many times companies can drag their heels once they have your money - not so here.
Gold stars all round!!

17 de mayo de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi John,

Thank you so much for the 5 star review. Great to hear you are happy with your Solar PV system and that you are pleased with the customer service you have received. We will be sure to pass on the positive feedback to the team.

If you ever need any further support, please reach out to us, Mercia will be happy to help.

Thanks once again for choosing Mercia.

Valorada con 5 estrellas sobre 5

Mercia Electrical Solar Installation

Mercia Electrical have been informative, on time with our solar installation.So thank you Brandon and Carly in the office,All the technicians on site have been polite,clean and tidy.So thank you Dean,Shane ,George and Kyle on site .We had three quotes, and are really pleased with with our choice of using Mercia Electrical ,we will have no reservations about recommending them in the future to friends and neighbours

3 de agosto de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Martin,

Thank you so much for the 5 star review. Great to hear you are happy with your Solar PV system you have had installed and that you are pleased with the service you have received. We will be sure to pass on the positive feedback to the team.

If you ever need any further support, please reach out to us, Mercia will be happy to help.

Thanks once again for choosing Mercia.

Valorada con 5 estrellas sobre 5

Very professional

Very organised and proactive team.From start to finish everything has been handled very well.

20 de junio de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Serg,

Thank you so much for the 5 star review. It's great to hear you are happy with your Mercia Experience.

If you ever need any further support, please reach out to us, Mercia will be happy to help.

Thanks once again for choosing Mercia.

Valorada con 5 estrellas sobre 5

Professional operation

Thanks to Carly for organising ev installation at a somewhat challenging location. Nathan and Tom took the challenges in their stride and had the job completed neatly and efficiently. A complete contrast to the other contractors we approached.

26 de febrero de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Barry and Anne,

Great to hear you are pleased with your EV charger installation and thank you for the 5 star review.

We will be sure to pass on the kind words to the team also. A positive customer journey is something Mercia stives to deliver so fantastic to hear this feedback.

If you ever need any further support, please reach out to us- Mercia will be more than happy to help.

Happy charging!

Valorada con 5 estrellas sobre 5

Excellent service.

We have been really pleased about the whole process, from initial conversations about solar panels, advice about what would suit us best and then a very short time from accepting the quote, until installation. The installation was carried out quickly and efficiently and all involved were very helpful, especially Nathan, explaining everything to us. We are very happy with our system and would definitely recommend.

26 de enero de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Steven, thank you for the 5 star review and for choosing Mercia Electrical. Great to hear you are pleased with your Solar PV installation and service provided. I will be sure to pass on the positive feedback to Nathan- he is a real asset to the team. You know where we are if you ever need any further assistance with your system, just reach out and we will be happy to help.

Valorada con 5 estrellas sobre 5

We had our EV charge point installed…

We had our EV charge point installed for our business, we cannot fault the service received by Carly and the installations team. I was kept well informed of the progress all the way to completion. I would highly recommend the Mercia team for all your electrical needs. I will be using them again in the near future. Thank you again Mercia Team!

21 de noviembre de 2023
Opinión espontánea
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Respuesta de Merciaelectrical

Thank you so much for the 5 star review. Great to hear you are happy with your EV charger installation and the service that you have received by our team member Carly. We will be sure to pass on the positive feedback, she really is a great asset to the team.

If you ever need any further support form Mercia in the future, you know where we are.

Happy charging :)

Valorada con 5 estrellas sobre 5

Brilliant company

Brilliant company - great installers and the sales team couldn’t be more helpful!

10 de enero de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Luke, thank you for the 5 star review. Great to hear you are happy with your product and the service provided, I will be sure to pass the positive feedback on to the team.

Valorada con 5 estrellas sobre 5

Had solar panels fitted

Had solar panels fitted, great communication throughout, very pleased with them.

4 de enero de 2024
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Emma, Thank you for the 5 star review. Any further support you may need, please feel free to reach out to us.

Valorada con 5 estrellas sobre 5

100% Recommend!

Very knowledgable answering all my questions about technical queries which I was a bit clueless with. They were very accommodating when it came to my installation as I had specific requirements. Nice and efficient from the fitters and did a clean job with no mess. Cannot fault from start to finish from a friendly team in all departments. 100% recommend!

18 de diciembre de 2023
Opinión espontánea
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Respuesta de Merciaelectrical

Hi, Thank you for your 5 star review.

Happy to hear you are pleased with your install and the service provided by Mercia. If you ever need any further support, you know where we are.

Valorada con 5 estrellas sobre 5

I've had solar panels fitted at my home…

I've had solar panels fitted at my home in Burton and they have performed better than expected

8 de noviembre de 2023
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Chloe, Thank you so much for the 5 star review.

Great to hear you are happy with your Solar PV installation completed by Mercia and that you are seeing the benefits of its performance. If you ever need any further support, please reach out to us, Mercia will be happy to help.

Valorada con 5 estrellas sobre 5

Glad we went solar

Our solar has been fitted now for nearly 2 years . I was nervous about taking the leap initially but I’m so glad we did having seen how other peoples bills have gotten so badly out of hand . Luckily we haven’t really felt the pinch as our system takes care of the majority of our usage . I would recommend both solar , and Mercia to install who were brilliant start to finish

13 de marzo de 2023
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Morgan, Thank you so much for the 5 star review.

Great to hear you are happy with your Solar PV installation completed by Mercia and it has been a benefit to you for the past two years. If you ever need any further support, please reach out to us, Mercia will be happy to help. Happy saving :)

Valorada con 5 estrellas sobre 5

brilliant

Mercia installed a solar PV system for me with batteries. It’s too soon to comment on performance but in terms of workmanship, it’s second to none . Every cable is carefully trunked and you can tell that the installers take pride in their work .

Well done Mercia

12 de junio de 2023
Opinión espontánea
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Respuesta de Merciaelectrical

Hi Dante, Thank you so much for the 5 star review.

Great to hear you are happy with your Solar PV installation completed by Mercia. If you ever need any further support, please reach out to us, Mercia will be happy to help.

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