I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... Ver más
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... Ver más
La empresa ha respondido
We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.
Información de contacto
32 Great Sutton Street, EC1V 0NB, London, Reino Unido
- 0207 865 0000
- enquires@metroimaging.co.uk
- metroimaging.co.uk
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lovely prints
Lovely prints! Great quality and quick turnaround after placing the order online.
30 de diciembre de 2023
Respuesta de Metro Imaging
Thank you for the five star review and positive feedback it is very much appreciated.
Ace printers!
Metro's printing quality is always great; they've been very supportive in my years as a customer; and they offer a very quick turnaround.
12 de enero de 2024
Respuesta de Metro Imaging
Hi, Thank you for the kind words and positive feedback, it is very much appreciated.
Respuesta de Metro Imaging
Hello and thank you for the five star review, we appreciate your feedback.
Once you get your head round it
Once you get your head round it, the self select option is relatively easy to use. Once ordered, the service is very efficient and prints arrive swiftly. And they are beautiful by the way!
18 de diciembre de 2023
Respuesta de Metro Imaging
Thank you for the feedback it is very much appreciated. We are always improving our services and will relay your fedback to the team.
Great service, lovely work
You printed really fast, and were so helpful when I came in to collect my print.
The quality of the print is outstanding.
I’ll be doing lots more printing this year, and will be using you.
14 de diciembre de 2023
Respuesta de Metro Imaging
Thank you for the very positive feedback, it is very much appreciated and we look forward to working with you again.
Respuesta de Metro Imaging
Thank you for the five star review and glad you like the print.
Excellent print
Excellent print. Beautifully packaged. Great service. Thank you.
5 de diciembre de 2023
Respuesta de Metro Imaging
Many thanks for the positive feedback it is very much appreciated.
Excellent quality prints
Excellent quality prints, well packaged, super fast delivery. What more could anyone want!
15 de diciembre de 2023
Respuesta de Metro Imaging
Thank you for the five stars review and wishing you a very happy Christmas from all at Metro.
Respuesta de Metro Imaging
Thank you for the five star review and positive feedback, is is very much appreciated.
You can never beat excellence
Having been with you many decades, I speak from experience - never let me down, always over delivered and made a partnership that will and has been always there.
The latest job will be, I am certain, nothing less than excellent, yet being at the mercy of a third party, that continues to perform worse and worse (Royal Mail) we both suffer under that less-than-miraculous servicer that has lost its purpose!
In spite of these travails - Metro is the best!
29 de noviembre de 2023
Respuesta de Metro Imaging
Thank you so much for the positive feedback and for being such a loyal customer! We will be investigating new ways for delivery in the new year and thank you for your patience in this regard.
Great helpful staff
Great helpful staff, knowledgeable, pleasure to deal with.
13 de noviembre de 2023
Respuesta de Metro Imaging
Hi, many thanks for the positive feedback regarding our service, it is greatly appreciated.
Always ready to help and offer advice
Always ready to help and offer advice. The results are brilliant.
25 de noviembre de 2023
Respuesta de Metro Imaging
Thank you for the very positive feedback it is very much appreciated.
Respuesta de Metro Imaging
Many thanks for the positive feedback it is very much appreciated.
I screwed up my order by requesting…
I screwed up my order by requesting something not inappropriate. Someone contacted me immediately to adjust and re-fund portion of order. Great. Haven’t got the pics yet
23 de noviembre de 2023
Respuesta de Metro Imaging
Hi, Many thanks for the feedback and five stars. We are always on hand via email or phone to help with any of our services as we want you to receive the best quality product.
Thank you for your service.
7 de noviembre de 2023
Respuesta de Metro Imaging
Hello, Thank you for the five star review, we appreciate your positive feedback.
Royal Mail First Class
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive?
I am still unable to rate on this occasion (Royal Mail being an unwilling participant), but as you are usually very good indeed I am very happy to give you your usual 5 stars.
13 de noviembre de 2023
Respuesta de Metro Imaging
Hi Patrick, Sorry to hear you have not received the order. Unfortunately we are at the mercy of Royal Mail who are reporting delays in deliveries. I will discuss with colleagues and rpeort back via email so that we can hopefully resolve the issue.
Fantastic service
10 de noviembre de 2023
Respuesta de Metro Imaging
Thank you for the positive feedback and hope we can be of service in the future.
Quick turnaround and a high quality…
Quick turnaround and a high quality value for money print. Thanks!
4 de noviembre de 2023
Respuesta de Metro Imaging
Hi, thank you for the five star review and glad you like the product and service times.
Good promt service items well packaged.
4 de noviembre de 2023
Respuesta de Metro Imaging
Many thanks for the five star review and feedback.
Respuesta de Metro Imaging
Many thanks for the five star review and glad you like the print.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.