Mifo Opiniones 483

I acquired the Mifo O5 Plus Gen 3 approximately three weeks ago. I mostly use it for my early morning runs at 6 a.m. and sometimes at the gym. The first time I used them, I had to try a few different ear tips to obtain a good fit. After that, they stayed in place even when I ran for a long time. It didn't take long to pair them with my phone, and I didn't have to change many settings.

Same issues as outlined by other users. I have raised a claim with NSW Fair Trading. This had some effect in prompting what had previously become a non response cycle with the support team. The initial offers of a return were to be done through a postage label to be sent to me. Contact after the fair trading claim had changed the process somewhat, with a very convoluted and difficult to follow returns process that was nowhere near what had been offered by the 'returns team'. I have repeatedly asked for the process that was initially promised to be followed. Each time I ask for the process to be adhered to the company replies with " We're looking into your concern and will update you as soon as possible." They indeed do NOT update me as soon as possible. In fact, they don't do anything until I prompt them again requesting an update. The reply is to again ask me to follow the same convoluted process outlined after their promise to send a postage label to my address. I had to send them the address so that they could determine the nearest post office for this drop off. I also sent video footage and photos to ensure no alteration or obvious user damage. The cycle of email replies continues.

Update: two more cycles of convoluted returns process that looked nothing like the one originally proposed. In reply each time I’ve asked MIFO to adhere to the one outlined. Each time they email reply indicating that they are checking their processes with the returns team. This stalls the process until I prompt again and the cycle starts again. NSW fair trading have attempted to raise this case with the company. They haven’t replied or participated in any communication with this authority. The latest email indicated that they are postage parcel was in the process of being sent to my postage address.

Update:
Another two cycles of nonsense with repeated requests to follow convoluted returns process, with me asking to follow the one outlined a number of times earlier.
I have heard from NSW Fair Trading. MIFO failed to respond to their requests.
I must note that Consumer Affairs Victoria have issued an Australia wide warning on using MIFO. Please google "MIFO Australia - Public warning" for details.
It is, at the time of writing, 67 days since I was first promised a return.

The sound stayed clear even in busy, noisy places like the airport and hotel. My only small complaint is that the case feels a bit bulky in my pocket. Other than that, they have been reliable and perfect for travelling. Definitely a 4 -star product for me.

My experience with MIFO has been extremely poor.

I placed an order after relying on the stock information shown at the time. When it became clear the items were not available as expected, I requested cancellation and a full refund. Despite this, the order was still sent.

I returned the items unopened, in the original packaging, using the return label supplied by MIFO. I also provided photos confirming the items were unopened, along with the tracking information. The returned goods have been delivered back to MIFO.

Despite this, no refund has been paid.

Since the return was received, MIFO has failed to provide any meaningful update or resolution. I have sent multiple follow-up emails, but the communication has either stopped or failed to address the actual issue: they have the returned goods and I still do not have my money back.

This is unacceptable. A return of unopened items should be a straightforward process, particularly where the company supplied the return label and received the goods back. Instead, I have been left chasing a refund that should already have been processed.

Based on this experience, I would strongly caution others before ordering from MIFO. The problem is not just the original stock issue; it is the lack of accountability, poor communication, and failure to refund after the items were returned.

Purchased a Walkabout DualView 3 Wireless Doorbell Camera. Despite claims of "Extended Battery Life – Up to 120 days of use on a single charge with a powerful 4400mAh rechargeable battery." product was flat in less than a week with minimal use. Contacted them on 25/4/26 and email exchanges which resulted in agreeing to replace product and request for photos and confirm address etc. 1/6/26 promised replacement and shipping info then no further correspondence despite follow ups 3/6/26 and 15/6/26

Worst earbuds and customer service I have ever dealt with. They were going to replace then refund, then I dont hear.from them. Useless. Do not buy!!

AVOID like the plague!!! Will happily take your money and then never send you your purchased product! Customer service is non existent. Absolute scam of a site offering products. I don’t know how the Australian government allow this BS to happen and continue. Shut them down! They are a scam!

Ear buds didn't work as they said they would. Sent email after 7 days for a refund and also send back earbuds. 5 weeks later and after 8 emails sent still waiting for my postal return and my refund of $150. Very poor customer service that doesn't follow up on what they promise

I've been primarily using the Mifo O5 Plus Gen 3 when working from home, often for back-to-back calls in the afternoon with some music in between. I used them for the first time at a long conference and setup was easy, however I had to switch the audio output once before it picked up right.

Since then they have been quite reliable for daily use. The call quality is clear and the music is decent enough to listen to in the background. Battery life has been great. I usually get a couple days usage out of the case before I have to plug it in. After a couple hours I might take them out for a little bit, just to reset but nothing big. But all in all they have been steady and reliable therefore I would still rate them 4 stars.

First of all, how can i rate a product when i paid almost $200 in June 2025 and its almost June 2026 and i still haven't received my earbuds?

Second of all, i see reviews in here from time to time, i wonder if this is computer generated to make people thing that this product exists? this is a genuine question. Is Mifo actually a product or a complete fraud and AI generated brand?

I've received a few emails from support team and they all sound like a computer and AI generated tone.

Can someone tell me if my $200 is completely gone or not? i'd love to be able to review something and give it a one star, but frankly i have nothing to review and probably am talking to a blank wall here.

Worst service possible. Since December 2025, this "company" is still reviewing my case for a return of their product. Contacted multiple times (39 emails) so far with 3 replies stating they're reviewing my request for a return.

What happened? I inadvertently ordered 2 sets of earbuds by mistake. I contacted them within 2 hours of the order. They acknowledge the mistake and would make the adjustment. Two weeks later, 2 earbud sets were delivered. I contacted them being advised they'll review my case. What case?

Its like dealing with a 3rd world company. The earbuds I'm using are hopeless when wearing them in windy conditions. I urge everyone considering purchasing them is to look elsewhere.

I am not one to write reviews but I feel its important to warn people STAY AWAY FROM THIS COMPANY.
I wish I did better research before purchasing their 360° baby monitor. It was horrible quality - I couldn't hear my son crying through it (dangerous too might I add). They agreed to refund me after attempts at troubleshooting. I returned the device and when it was time to process the refund they stopped responding. Its been almost a whole year, email after email and when I give the information or the email chain as they dont have a phone number- the representative Rex stops responding. I have done further research after the fact, and have discovered there have been several complaints made against them to Consumer Affairs Victoria for similar or the same issues. Please dont waste your money on this pathetic brand. They take your money and pretend to care about their customers. Disappointing.

The sound quality is better than I though it would be for the size. The mids are clear, and the basis is good enough for casual listening. So far, the case battery has been doing nicely. TH only negative I saw was that there is a small delay while switching between devices, but it's not a big deal. In general. I have a very good time.

Ordered and received earbuds in May 2025, however the left earbud wiggled about in the case so didn't charge well or stayed connected to my phone. I contacted "Support" who's communication seemed fine as we went through troubleshooting, and they ended up offering a replacement under warranty. I sent the earphones back, and that is where the communication stopped. I've contacted them many times now however received no update, replacement or refund.

For everyday use, they are strong, comfortable, and worth five stars.

I've been using the Ekko Sports massager for around 10 days after workouts, mainly on my legs and shoulders. It's powerful, easy to use, and has helped reduce muscle stiffness. After finding the right attachments, it became a regular part of my cool-down routine. The only downside is that it can be a bit noisy on higher settings.

Absolute theives. Company basically doesn't exist. i have issues with my earbuds and I've been jumping though hoops for day and not getting anywhere. Don't buy anything from mifo/smartware pty ltd

I got the Walkabout baby monitor two weeks ago after looking at a few choices online. The first Night I used to how it operated. It took me a few days to get used to it, but now I mostly use for naps and at night. The video is was clear enough and the connection has been reliable this far.

I ordered the Walkabout DualView Doorbell Camera around two weeks ago and finally got around to putting it up last Saturday afternoon. It took me around 20 to 25 minutes to set it up. Most of that time was spent mounting it correctly and matching it up with the door. Connecting it to WiFi was easy once I followed the app's instructions.
I had to change the angle and motion settings a little on the first day I used it since it was picking up automobiles from the street. It's been operating better since I made that change. I've been watching it a few times every night as the deliveries come in, and the video has been clear both during the day and at night. Notifications come through rather rapidly, though sometimes there is a small wait of one or two seconds. So yet, nothing important has happened.

And I will bring writing a google review on the terrible customer service. I have experience.

Firstly one earbud stopped working! Within 7 months and you guys agreed in writing to provide my a fully replacement. I questioned and reconfirmed, and thank you very for your help and your understanding.

Then I didn't receive any response so I followed up probably 10 times, you guys ghosted me which is very unprofessional.

Given it was agreed that you'll give me a full repayment, I ended up giving my earphones to charity because I didn't like only one working.

I then received a email to say, we need the earphones back to provide the replacement! mind you after months of following up.

This email reminds me to write the google review and I will be telling anyone I know to put a google review of 0.