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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service . Had a few issues for quite a while which turned out was not a problem with the system or the company. It was me being a technophobe but they tried everything to help me pu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service. Very easy to set up and I was able to keep my existing telephone number. I highly recommend this company.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well, it’s difficult to know where to start. I saw problems. Antony saw solutions! He worked patiently with my limited thought processes to ensure I had success and as quickly as possible. WOW!! I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

MIH greatly simplified and assisted understanding of our first transfer to VoIP (after much misinformation from previous landline provider). Initial glitch with incoming calls was cured immediately, w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

MIH VoIP is a Company providing VoIP services to the Residential and Business sector. Our focus is exemplary customer service to all, not how big a customer we can get. We believe that as technology advances, Customer Service is being left behind and ignored. We aim to change that. VoIP has played a role in the Business sector for 10+ years and now making an appearance in the residential sector due to a growing need because of "The Big Switch Off". Many Internet Service Providers are providing a 'simplistic' and cut-down version of VoIP which will be suitable for some, but then the customer is tied to the same Provider. Our aim is to provide a fully flexible VoIP Service to Residential Customers, the Businesses from home, right through into the Business Sector. With our fully flexible and scaleable VoIP service, we can grow your Communications as your Company, and needs grow.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(98)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have tested the App for VoIP with MIH…

I have tested the App for VoIP with MIH and can confirm that it is simple to use and not complicated. Easy on the eye and most definitely fit for purpose. I would highly recommend to people of all ages, providing they can use a mobile phone.

However if someone can't used a mobile phone there is an option to be able to plug their existing phone into the router with an adapter.

They think of everything at MIH and their customer service is second to none

16 de febrero de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words, we are glad you enjoyed taking a VoIP Demo account for a spin.

Valorada con 5 estrellas sobre 5

Yours, relieved, from Evesham…. When we decided to have all our bills…

When we decided to have all our bills in one place (UW) it meant changing all our service providers. Anthony was absolutely brilliant in solving the landline problem as we have slightly vague mobile reception in our area. He not only suggested a VoIP adapter to keep our landline - he also retrieved our original telephone number from the BT pool. To be recommended 110% for helpfulness, clarity and sense of humour (TBH worth a phonecall just for that)🤣! Thank you Anthony for making it all happen - delighted!!

9 de febrero de 2024
Opinión espontánea
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Respuesta de MIH VoIP

Thank you for the very kind review and we're glad you are up and running again and happy.

Life is all too serious nowadays in Business and if we can't laugh in Business then there is something wrong.

As long as the work is achieved, then let's enjoy life and have a laugh.

Thank you for your custom, it is appreciated.

Valorada con 5 estrellas sobre 5

VOIP System for business start up

Business start up and in need of an office desk phone but didn’t want to have any involvement with a slow, disorganised BT.
Antony was very helpful and clear on information regarding VOIP phone systems.
Quick, easy and cost effective VOIP systems installed.
Thank you Antony.

8 de febrero de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words, we are glad our VoIP Service is suitable for you and thank you for your custom.

Valorada con 5 estrellas sobre 5

Changing to Fast Fibre - Landline Solution

I was very keen to move from an extremely poor level of copper/fibre offering to fast fibre but was put off by losing the landline. My partner has Parkinson’s and has terrible trouble holding a mobile phone, let alone making calls from one! I had bitten the bullet and had FTTP installed and mentioned the landline problem, in passing, to Antony, the Solutions Man. He came to my rescue – the landline was not working by now but he managed to recover the number and port it across.
I needed to keep our existing 3 phone handsets for my partner’s familiarity of working and so took up the offer of the adaptor, which was very easy to install. My partner doesn’t even realise we no longer have a traditional landline and it’s easy for him to take calls from his family if I’m not around.
One of the other benefits is that voicemails go to email so I know if he has not managed to pick up a call.
I would recommend Antony to anyone with IT, telephony or any techie questions – his knowledge, superb personal service and patience are amazing.

Thank you, Antony,

4 de septiembre de 2023
Opinión espontánea
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Respuesta de MIH VoIP

Thank you for takign the time to write such an insightful review, we are glad our VoIP Service is suitable for you and thank you for your custom..

Valorada con 5 estrellas sobre 5

1st class service

1st class service and great communication throughout the process.

Would highly recommend

1 de noviembre de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

Valorada con 5 estrellas sobre 5

Changing to Fast Fibre made easy

Antony was very helpful throughout the whole process, particularly concerning a delay in making the connection caused by OpenReach. I have a couple of small criticisms, but they have to do with matters over which he probably has no control. The first is that it would be useful if the application form had a field in which one's preference for voicemail messages could be indicated (Voicemail to Email or Voicemail to handset). The second is that the software doesn't allow the time display in a handset to be adjusted to UK time. It shows a time that's 6 hours earlier (I think it's US Central Time).

13 de diciembre de 2023
Opinión espontánea
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Respuesta de MIH VoIP

Thank you for taking the time to leave a review, more importantly, one with feedback on areas where we can improve.

Customer satisfaction is of paramount importance to us, so if our customers feel there are ways we can improve, then we would like to hear it. "Perfection" doesn't exist in our opinion and progression is far more important to us.

The application form now has the question and choice regarding preference of Voicemail handling.

We aren't providing any software related products with your residential service, just a VoIP Adapter, the date and time of your handset is not taken from the VoIP Adapter, but programmed on the handset itself. I will reach out to you to work on resolving this.

Once again, our sincere thanks for taking your time to be willing to write us a review and thank you for your custom.

Valorada con 5 estrellas sobre 5

VOIP for 92yr olds

Every aspect of getting my 92yr old grandfather a VOIP telephone has been superb, easy set up, fast delivery and now a safe and reliable way to keep in contact. Going digital was made very easy, especially as my grandfather now lives alone, It's important for him to have what he thinks is a landline.

1 de noviembre de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

Valorada con 5 estrellas sobre 5

MIH VoIP

Was completely unaware copper stop is coming to an end - MIH VoIP talked us through the process, getting the internet and the equipment we needed to maintain a land line. Absolutely brilliant all the way through, a definite recommendation.

1 de septiembre de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

Valorada con 5 estrellas sobre 5

Bit nervous swapping from bt …

Bit nervous swapping from bt ,but Anthony was super helpful all the way through the process.. would highly recommend the company 100%

20 de noviembre de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

Valorada con 5 estrellas sobre 5

Great customer service from Anthony…

Great customer service from Anthony from start to finish had a minor blip as couldn't receive call was fixed in seconds

2 de noviembre de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

Valorada con 5 estrellas sobre 5

All good

All good. No problems so far and fast response to any questions

1 de noviembre de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

Valorada con 5 estrellas sobre 5

Well done

Well, it’s difficult to know where to start. I saw problems. Antony saw solutions! He worked patiently with my limited thought processes to ensure I had success and as quickly as possible.
WOW!!
I cannot recommend Antony highly enough – not just for Voip services, but for anything Internet related; computer related, or just general techie stuff that every day laymen’s brains do not comprehend.
Thank you, Antony You inspire peace

17 de agosto de 2023
Opinión espontánea
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Respuesta de MIH VoIP

Thank you for the kind words and our VoIP Service is helping you to easily keep in contact with your own Clients whilst travelling in America.

Valorada con 5 estrellas sobre 5

Great service

Great service, great communication Antony helped throughout the process he goes above and beyond to help in anyway and he knows his stuff without a doubt, I always know he’s just at the end of
The phone for any support, the app works great so far no problems.
Very very happy customer
For sure thank you Antony for all your time and help

1 de abril de 2023
Opinión espontánea
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Respuesta de MIH VoIP

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

Valorada con 5 estrellas sobre 5

I contacted MIH about moving to them as…

I contacted MIH about moving to them as my new VoIP provider. After making a general enquiry they were quick to respond and really professional and friendly to deal with.

Unfortunately due to contracts with my current provider i can not make a switch just yet, but thanks to the initial chat with MIH i have been able to get the most out of my current provider in the meantime.

Im looking forward to being able to make the switch over and only wiah I`d found MIH sooner as it would have saved me £1000s over the course of the current contract.

1 de junio de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Sorry we can't help this time around but a pleasure to advise you on some actions steps you can make in the meantime and we look forward to welcoming you onboard when your current contracts end.

Valorada con 5 estrellas sobre 5

Helpful and knowledgeable

Had a few teething troubles getting going, but endlessly helpful people made it all come together.

I can now access both of my "landline" phones from an app on my mobile.

6 de julio de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

Valorada con 5 estrellas sobre 5

Superb personal service

Antony took every effort to successfully meet my needs. Everything was carefully explained so that I was completely happy with changing over to a digital phone. All my queries were answered quickly and and problems were solved. I would thoroughly recommend this company to anyone who needs a Voip system

1 de junio de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

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