Excellent customer service . Had a few issues for quite a while which turned out was not a problem with the system or the company. It was me being a technophobe but they tried everything to help me pu... Ver más
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Excellent customer service . Had a few issues for quite a while which turned out was not a problem with the system or the company. It was me being a technophobe but they tried everything to help me pu... Ver más
La empresa ha respondido
Excellent customer service. Very easy to set up and I was able to keep my existing telephone number. I highly recommend this company.
La empresa ha respondido
Well, it’s difficult to know where to start. I saw problems. Antony saw solutions! He worked patiently with my limited thought processes to ensure I had success and as quickly as possible. WOW!! I... Ver más
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MIH greatly simplified and assisted understanding of our first transfer to VoIP (after much misinformation from previous landline provider). Initial glitch with incoming calls was cured immediately, w... Ver más
La empresa ha respondido
MIH VoIP is a Company providing VoIP services to the Residential and Business sector. Our focus is exemplary customer service to all, not how big a customer we can get. We believe that as technology advances, Customer Service is being left behind and ignored. We aim to change that. VoIP has played a role in the Business sector for 10+ years and now making an appearance in the residential sector due to a growing need because of "The Big Switch Off". Many Internet Service Providers are providing a 'simplistic' and cut-down version of VoIP which will be suitable for some, but then the customer is tied to the same Provider. Our aim is to provide a fully flexible VoIP Service to Residential Customers, the Businesses from home, right through into the Business Sector. With our fully flexible and scaleable VoIP service, we can grow your Communications as your Company, and needs grow.
Brun Grove, FY1 6PG, Blackpool, Reino Unido
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I have tested the App for VoIP with MIH and can confirm that it is simple to use and not complicated. Easy on the eye and most definitely fit for purpose. I would highly recommend to people of all ages, providing they can use a mobile phone.
However if someone can't used a mobile phone there is an option to be able to plug their existing phone into the router with an adapter.
They think of everything at MIH and their customer service is second to none

Respuesta de MIH VoIP
When we decided to have all our bills in one place (UW) it meant changing all our service providers. Anthony was absolutely brilliant in solving the landline problem as we have slightly vague mobile reception in our area. He not only suggested a VoIP adapter to keep our landline - he also retrieved our original telephone number from the BT pool. To be recommended 110% for helpfulness, clarity and sense of humour (TBH worth a phonecall just for that)🤣! Thank you Anthony for making it all happen - delighted!!

Respuesta de MIH VoIP
Business start up and in need of an office desk phone but didn’t want to have any involvement with a slow, disorganised BT.
Antony was very helpful and clear on information regarding VOIP phone systems.
Quick, easy and cost effective VOIP systems installed.
Thank you Antony.

Respuesta de MIH VoIP
I was very keen to move from an extremely poor level of copper/fibre offering to fast fibre but was put off by losing the landline. My partner has Parkinson’s and has terrible trouble holding a mobile phone, let alone making calls from one! I had bitten the bullet and had FTTP installed and mentioned the landline problem, in passing, to Antony, the Solutions Man. He came to my rescue – the landline was not working by now but he managed to recover the number and port it across.
I needed to keep our existing 3 phone handsets for my partner’s familiarity of working and so took up the offer of the adaptor, which was very easy to install. My partner doesn’t even realise we no longer have a traditional landline and it’s easy for him to take calls from his family if I’m not around.
One of the other benefits is that voicemails go to email so I know if he has not managed to pick up a call.
I would recommend Antony to anyone with IT, telephony or any techie questions – his knowledge, superb personal service and patience are amazing.
Thank you, Antony,

Respuesta de MIH VoIP
1st class service and great communication throughout the process.
Would highly recommend

Respuesta de MIH VoIP
Antony was very helpful throughout the whole process, particularly concerning a delay in making the connection caused by OpenReach. I have a couple of small criticisms, but they have to do with matters over which he probably has no control. The first is that it would be useful if the application form had a field in which one's preference for voicemail messages could be indicated (Voicemail to Email or Voicemail to handset). The second is that the software doesn't allow the time display in a handset to be adjusted to UK time. It shows a time that's 6 hours earlier (I think it's US Central Time).

Respuesta de MIH VoIP
Every aspect of getting my 92yr old grandfather a VOIP telephone has been superb, easy set up, fast delivery and now a safe and reliable way to keep in contact. Going digital was made very easy, especially as my grandfather now lives alone, It's important for him to have what he thinks is a landline.

Respuesta de MIH VoIP
Was completely unaware copper stop is coming to an end - MIH VoIP talked us through the process, getting the internet and the equipment we needed to maintain a land line. Absolutely brilliant all the way through, a definite recommendation.

Respuesta de MIH VoIP
Bit nervous swapping from bt ,but Anthony was super helpful all the way through the process.. would highly recommend the company 100%

Respuesta de MIH VoIP
Great customer service from Anthony from start to finish had a minor blip as couldn't receive call was fixed in seconds

Respuesta de MIH VoIP
All good. No problems so far and fast response to any questions

Respuesta de MIH VoIP
Well, it’s difficult to know where to start. I saw problems. Antony saw solutions! He worked patiently with my limited thought processes to ensure I had success and as quickly as possible.
WOW!!
I cannot recommend Antony highly enough – not just for Voip services, but for anything Internet related; computer related, or just general techie stuff that every day laymen’s brains do not comprehend.
Thank you, Antony You inspire peace

Respuesta de MIH VoIP
Great service, great communication Antony helped throughout the process he goes above and beyond to help in anyway and he knows his stuff without a doubt, I always know he’s just at the end of
The phone for any support, the app works great so far no problems.
Very very happy customer
For sure thank you Antony for all your time and help

Respuesta de MIH VoIP
I contacted MIH about moving to them as my new VoIP provider. After making a general enquiry they were quick to respond and really professional and friendly to deal with.
Unfortunately due to contracts with my current provider i can not make a switch just yet, but thanks to the initial chat with MIH i have been able to get the most out of my current provider in the meantime.
Im looking forward to being able to make the switch over and only wiah I`d found MIH sooner as it would have saved me £1000s over the course of the current contract.

Respuesta de MIH VoIP
Had a few teething troubles getting going, but endlessly helpful people made it all come together.
I can now access both of my "landline" phones from an app on my mobile.

Respuesta de MIH VoIP
Antony took every effort to successfully meet my needs. Everything was carefully explained so that I was completely happy with changing over to a digital phone. All my queries were answered quickly and and problems were solved. I would thoroughly recommend this company to anyone who needs a Voip system

Respuesta de MIH VoIP
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