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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service . Had a few issues for quite a while which turned out was not a problem with the system or the company. It was me being a technophobe but they tried everything to help me pu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service. Very easy to set up and I was able to keep my existing telephone number. I highly recommend this company.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well, it’s difficult to know where to start. I saw problems. Antony saw solutions! He worked patiently with my limited thought processes to ensure I had success and as quickly as possible. WOW!! I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

MIH greatly simplified and assisted understanding of our first transfer to VoIP (after much misinformation from previous landline provider). Initial glitch with incoming calls was cured immediately, w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

MIH VoIP is a Company providing VoIP services to the Residential and Business sector. Our focus is exemplary customer service to all, not how big a customer we can get. We believe that as technology advances, Customer Service is being left behind and ignored. We aim to change that. VoIP has played a role in the Business sector for 10+ years and now making an appearance in the residential sector due to a growing need because of "The Big Switch Off". Many Internet Service Providers are providing a 'simplistic' and cut-down version of VoIP which will be suitable for some, but then the customer is tied to the same Provider. Our aim is to provide a fully flexible VoIP Service to Residential Customers, the Businesses from home, right through into the Business Sector. With our fully flexible and scaleable VoIP service, we can grow your Communications as your Company, and needs grow.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Complete setup within 4 working days!

From online order to compete setup, including a new area code number, access to the VOIP app and an adapter being delivered for traditional handset usage in the house was all achieved within 4 working days. Great product, service and very easy to setup. A nice range of plans to suit every likely need. Would highly recommend.

13 de noviembre de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for such a lovely review. We are glad that you have found the whole journey easy. We are pleased that we were able to help.

Valorada con 5 estrellas sobre 5

Making Difficult Technology Easy

Very easy transition from previous supplier. I have absolutely no complaints. Strangely when with my last supplier, for local calls I had to dial the STD Code, but with MIH VoIP, I no longer have to do this with Local Calls. Excellent service

9 de noviembre de 2024
Opinión espontánea
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Respuesta de MIH VoIP

Hi Colin, thank you for your kind review. We are so pleased we were able to help and you found our service excellent.

Valorada con 5 estrellas sobre 5

A fantastic service by a fantastic company

I needed to change my business landline number and the team at MIH VoIP made the whole process easy. Antony talked me through the options and how the app worked and answered any questions I had.

Wouldn’t hesitate in recommending this company to anyone who needs a VoIP service.

30 de agosto de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Many thanks for your review. We are so pleased that we were able to help and you felt the transition over to MIH VoIP was easy.

Valorada con 5 estrellas sobre 5

Customer service and communication 10/10

Fantastic service from start to finish. My elderly dad is really happy that he can still use his landline telephone despite having moved away from BT to a new broadband provider. He now has cheaper, faster broadband and has retained his original telephone number, thanks to the number porting process provided by MIH VoIP. I can’t praise their customer care and communication highly enough - a top class customer experience, thank you!

11 de octubre de 2024
Opinión espontánea
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Respuesta de MIH VoIP

Hi Joanne. Many thanks for such a lovely review. We are pleased that your dad is happy. It's been a pleasure to help.

Valorada con 5 estrellas sobre 5

What an excellent company

What an excellent company, their customer service is second to none, really fast, helpful and always listening. Easy to use system, extremely clear and meets all my demands. Integration very good too.

22 de octubre de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for your kind words, We are so pleased that we have been able to meet all your needs and that you like the integration. We strive to offer the best service possible.

Valorada con 5 estrellas sobre 5

Recommended Service

Simple, easy way to move my landline to VoIP, (Voice over Internet Protocol). Having this service enables me to make voice calls using a broadband connection instead of a phone line. My provider is MIHVoIP, excellent service every step of the way. They even ported my number 2 days earlier than anticipated. The connection is crystal clear. Totally recommend them. Thank you especially to Antony.

Marie Osborne

16 de octubre de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for your kind words, we are happy that our VoIP service is suitable for you and it's a pleasure to help.

Valorada con 5 estrellas sobre 5

Fantastic customer service

I have to say this company are amazing. Helped me move a customer over very efficiently and with no issues meaning the elderly lady who was concerned about losing her landline is now very happy with both her new full fibre broadband and her digital landline. No more worrying about the loss of her landline by 2026 for her! Big thanks to Anthony for great support during her switch 🙂

2 de octubre de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words, we are glad our VoIP Service is suitable for you and a pleasure to help someone else.

Valorada con 5 estrellas sobre 5

Couldn't have wanted better support!

Through no fault of MIH VoiP, we suffered almost two months of on/off broadband and no landline at all. But Antony made our pain almost tolerable by his confident optimism that all would be well in the end. And his confidence has just been proved well-founded as we experience a solid broadband connection with our new supplier (Utility Warehouse) and crystal-clear telephone communications via MIH's VoiP equipment. Wouldn't hesitate to recommend MIH...

29 de agosto de 2024
Opinión espontánea
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Respuesta de MIH VoIP

Hi Keith, thanks for your lovely review. It's great to know even when things don't necessarily go to plan that our customers are happy with the service we give.

Valorada con 5 estrellas sobre 5

After changing our energy & broadband…

After changing our energy & broadband suppliers to Utility Warehouse I wanted to keep the landline number for my aged parents but felt thoroughly ripped off by BT for many years. My experience with mihVoiP was an easy and simple changeover. Using the adapter could not be easier - just plug in and it works!! Great service and helpful all the way. And a great money saver too.

19 de agosto de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Hi Ralph, many thanks for your wonderful review. It's always nice to know that our customers are happy with our service. Thank you for choosing MIH VoIP.

Valorada con 5 estrellas sobre 5

I wanted to sort out my business number…

I wanted to sort out my business number to have a more professional-looking landline number for my business, Shh with Emily - The service I received was not only excellent but informative on how I could use this landline number with WhatsApp Business as well as calls. I was even given a telephone number that was perfect for a Hypnotherapist (01253 804321) :) the setup was quick and easy without any issues!

I could not fault the service at all - thank you!

16 de agosto de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Hi Emily, thank you for your kind review. We are pleased you are so happy with our service and thank you for your custom.

Valorada con 5 estrellas sobre 5

Our VoIP/ Digital Phone connected perfectly …

We have just completed yet another Digital Phone (aka VoIP) connection with MiHVoiP, Antony Illingworth.
What exceptional and pleasant service from Anthony as ever.
He always goes above and beyond with everything you need.
A consummate and to class professional in every aspect.
What I / we love is.
A. From start to finish - The ease and simplicity of it all.
No jargon.
No mumbo jumbo.
Just all straightforward, a novice (like me!) can connect it all up. And did.
Works a treat. And
B. Nearly half the cost of BT. ££😎

Just perfect.
Gets a 10 from me…
Or 🌟🌟🌟🌟🌟

16 de agosto de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Many thanks for sharing your experience. We are so pleased that you are happy by our service Thank you for your custom.

Valorada con 5 estrellas sobre 5

Great Service.

Great Service.
Antony took time to explain the process and see me through each step.
Now all up and working well,

15 de agosto de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Hi Lee, many thanks for taking the time to leave a review. We pride ourselves on putting our customers at the front of everything we do.

Valorada con 5 estrellas sobre 5

Excellent services! A*****

Excellent services from Anthony as always, always goes above and beyond with anything you need

31 de julio de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words, we are glad our VoIP Service is suitable for you and thank you for your custom.

Valorada con 5 estrellas sobre 5

Helpful and efficient

Very helpful and efficient service. Phone just works. Great

1 de junio de 2024
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words, we are glad our VoIP Service is suitable for you and thank you for your custom

Valorada con 5 estrellas sobre 5

App demo

I took a demo of the app and was really easy to get to grips with.

Also seen how easy it was to setup and install in the home.
Really seamless and simple definitely recommend

3 de julio de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thanks for taking our services for a Test Run and taking the time to review us.

Valorada con 5 estrellas sobre 5

I approached the team as I was moving…

I approached the team as I was moving home and needed to save my landline number for my business.
They made to transition seamless, talked me through the whole process clearly and made things simple.
Would highly recommend using and will continue to use Anthony and his team for all my future VIOP needs

14 de julio de 2023
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

It was a pleasure to be on hand to save your Landline number and secure that for you so you can focus on moving home. We're glad you're happy with the service.

Valorada con 5 estrellas sobre 5

MIH VOIP

Very helpful advice pre signing up. Initial issue resolved in a few minutes. VIP VOIP app seems very useful.

17 de junio de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words, we are glad our VoIP Service is suitable for you and thank you for your custom.

Valorada con 5 estrellas sobre 5

MIH VOIP

Seamless service from start to finish

7 de junio de 2024
Opinión espontánea
Logotipo de MIH VoIP

Respuesta de MIH VoIP

Thank you for the kind words, we are glad our VoIP Service is suitable for you and thank you for your custom.

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