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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Never received item I purchased over 2 weeks ago! While I was provided a tracking number it doesn’t appear to be legit. When entered states no shipping info! Tried calling number on website and rec... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered from Mila’s Jewels on 26 January and still have not received my order. Tracking shows the package was returned to the logistics center on 7 February, and there have been no updates since... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Love the anklet I bought. It was a gift for my daughter-in-law. It is exactly as pictured and I like the pink jewelry bags I ordered as well. My only disappointment was that my delivery (tracking)... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I know there isn’t the best reviews but personally my experience with this company was pretty good. After reading the reviews, I was very scared that the ring my boyfriend ordered wasn’t coming or wou... Ver más


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

34 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The ordering process was so easy and…

The ordering process was so easy and product delivered quickly. I ordered a cross ring in gold for my granddaughters baptism and it really is beautiful!

19 de abril de 2024
Opinión espontánea
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Respuesta de MILA JEWELS

Hi Suzan 💖🥰!!!!

Thank you so much for sharing your experience with us. 😍🌺

Customer experience and satisfaction are our priority,

the girls will be happy to read what you wrote🥰🥰.

Thank you for appreciating🙌👏🌼.

Mila Jewels wishes you a spectacular day!🌞💝

Valorada con 5 estrellas sobre 5

Received my rings in time

Received my rings in time. They were very dainty and cute. Fit perfectly. I would purchase again.

14 de junio de 2024
Opinión espontánea
Logotipo de MILA JEWELS

Respuesta de MILA JEWELS

Thank you so much, Sarah!!!😍🥰😘

We love the message you left us !!!🤭🤗😊

You are the best.

May you enjoy them very much and have an amazing day !!! 🌼🌻🙌

Valorada con 5 estrellas sobre 5

Great Products & Cute Packaging

I was so excited to get this order and it did not disappoint! Not only do the products seem to be quality (and super cute) but my order also came with the cutest little jewelry storage case. I will definitely be ordering from them again.

16 de mayo de 2024
Opinión espontánea
Logotipo de MILA JEWELS

Respuesta de MILA JEWELS

Thank you so much, brooklyn!!!💞💖💝

What a joy to read you really We love the message you left us !!!

You are the best, enjoy them very much !!! 🌻🌼🌷

We are so glad you liked it!

You are the best, have a great day! 👏🙌💗

a big hug from MILA JEWELS

Valorada con 3 estrellas sobre 5

I love the jewelry but I honestly feel…

I love the jewelry but I honestly feel like the shipping takes longer than expected I always have to email to find out when my order is going to be shipped and that it quite annoying while I will still buy from you guys because I absolutely love the gold jewelry the shipping will always be a problem I fear

22 de mayo de 2024
Opinión espontánea
Logotipo de MILA JEWELS

Respuesta de MILA JEWELS

Hi Cyniah, your satisfaction, time and opinion are very valuable to us.🌺🌷

For the next order, please write us before and we will prepare a discount for the misunderstanding.🤝

If we can help you in any way!🙌 I invite you to write to my colleagues at hello@milajewels.com, it will be a pleasure to help you, have a great day!

Valorada con 4 estrellas sobre 5

I know there isn’t the best reviews but…

I know there isn’t the best reviews but personally my experience with this company was pretty good. After reading the reviews, I was very scared that the ring my boyfriend ordered wasn’t coming or would be bad quality but after messaging their Instagram page, they provided me with tracking info and it came in 20 or so days. And although it takes a while to get here, the ring is so pretty. It’s definitely not bad quality at all and I would totally repurchase from this company. And I liked how easy it was to get ahold of them through Instagram.

14 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Returns are too difficult!!

My husband ordered a ring for me for Christmas. It's too big so I emailed to ask about exchanging for a smaller one. Was told to mail it back to Spain!!! And use a "normal stamp" and do not mark as merchandise because it would be returned. They want to make it too difficult. Seems very strange.

18 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Missing necklace, Poor customer service

I still have not received my necklace, and I ordered it almost a month ago. Even though I’ve emailed customer service twice about this, I have yet to receive a straight answer, through website updates or direct email, about when I can expect to receive my product. Instead, a customer service rep continues to request action from ME, including a request to send pictures of the partial shipment I received. That is not an acceptable good faith response, especially after this company confirmed that the necklace was not shipped because of low inventory. This is my first experience with Milas Jewels and it has not been a positive one.

15 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

When they couldn't provide a delivery…

When they couldn't provide a delivery date, they refused to cancel the order. Said I had to wait to receive it and then return it. After I received it, they then sent me return instructions to mail it to Spain even though the return address was in California. They explicitly asked me to "use a normal stamp" because they are trying to bypass international customs declarations. I've already filed a complaint with my credit card company, but I suspect this will be a prolonged dispute.

14 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They charged me twice for the same…

They charged me twice for the same item. When I received the updated invoice showing the duplicate, I emailed them immediately. This was before they had even charged my credit for the first one. I was denied my request to cancel the unordered second item and then proceeded to mock me in emails. I have disputed this charge with my charge card company. They are HORRIBLE! BEWARE!!!

1 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company do it use them!

Scam company do it use them!! After paid no tracking numbers no confirmation emails a month later after many emails to their help still no replies. Do not use this company all scams

3 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Most definitely a scam

Most definitely a scam. I ordered two necklaces. Two months later they still refuse to give me a refund stating my necklaces are in the mail. Save your money and your sanity.

27 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a scam company

This is a scam company. You can see right on their IG that they used to be called oliviaverona (go read the reviews on trustpilot for oliviaverona for an idea!) they didn’t even bother removing the old posts with their former business name. They switch site names when enough complaints come in. They also operate several similar looking sites with that “m” logo. ALWAYS check reviews and for how old a site is before buying something, especially if the site is hosted by Shopify, as they have no easy way to flag scam sites and don’t do anything about these scammers who jump from one domain to the next. The whole scheme is this: they drop ship cheap, garbage jewelry from aliexpress (The piece I ordered was $25 on their site and $1.50 on aliexpress), they don’t provide shipping/tracking info, and cant provide order statuses. If you are lucky enough to receive your order, it’ll be cheap junk and nothing like the persuasive pretty photos they use. They also improperly use the flagging tool on this site to remove legit reviews. DO NOT TRUST.

16 de diciembre de 2021
Opinión espontánea

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