Miles Morgan Travel - Cheltenham Opiniones 

266
TrustScore: 5 sobre 5

4,9

Inside Waitrose, Honeybourne Way, GL50 3QW Cheltenham, Gloucestershire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have used Miles Morgan for some years in Cheltenham and always found them to be extremely helpful and friendly. My last visit was to Sybil and she is very professional and helpful. Long may the s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We walked into Miles Morgan, having walked by many times as we thought we might not be able to afford a holiday here. Sam Beavan was so amazing and helpful, she talked about where we wanted to go, an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our enquiry was prompted by a particular destination in an email update and the booking made by phone. All our queries and requirements were speedily addressed and the holiday booked with ease by Kare... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stacey has been amazing, helping us to book an amazing trip to South Africa next year. Nothing has been too much trouble and she’s put up with us changing our minds on dates and destinations several... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de viajes en crucero

Escrito por la empresa

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Información de contacto

  • Inside Waitrose, Honeybourne Way, GL50 3QW, Cheltenham, Gloucestershire, Reino Unido

  • 01242 808549

4,9

Excelente

TrustScore: 5 sobre 5

266 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(266)

3253 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly

Friendly, sociable, empathetic and professional

2 de agosto de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you for taking time to leave your lovely 5* review 😀

Valorada con 5 estrellas sobre 5

Really good to deal with Sibyl again

Really good to deal with Sibyl again. Booking etc all OK, will know more when it all works!

2 de agosto de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you Barbara for taking the time to leave a 5* lovely review and for coming back to us and booking your next adventure see you soon 😊 Sibyl

Valorada con 5 estrellas sobre 5

Helpful

Helpful, friendly and knowledgeable.

9 de agosto de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you for leaving a 5* review Caroline

Valorada con 5 estrellas sobre 5

Friendly Professional Patient service.

Friendly Professional Patient service.
Sam Beaven in your Cheltenham branch
Good overall experience.

5 de agosto de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you for your lovely 5* review. I will be sure to pass onto Sam 🙂

Valorada con 5 estrellas sobre 5

We have used Miles Morgan Travel for a…

We have used Miles Morgan Travel for a number of years now, mainly because they are very good at what they do. They have always been very helpful and friendly and go the extra mile.

6 de agosto de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you for the lovely review Terry and for continuing to put your faith in us for your bookings 😁

Valorada con 5 estrellas sobre 5

Very Happy Client

Stacey the representative who worked with me on my booking was personable, extremely knowledgeable about the tour, flights, country etc. Gave excellent options and was hugely efficient with the booking, emails and paperwork.
I was very impressed and grateful for such a good service. I will differently be booking more tours in the future.

23 de julio de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thanks you so much for such a lovely review Karen! It was a pleasure to meet you and I look forward to your stories along with future plans 😁

Valorada con 5 estrellas sobre 5

Great Customer Service

The reason we come back time and time is Stacey gives great service, nothing is too much for Excellent customer service.

13 de julio de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

What a lovely review, thank you so much Beccy 😁

Valorada con 5 estrellas sobre 5

In two words..

In two words - Sam Beavan.
We knew the Egyptian holiday we wanted to book. Sam was so knowledgeable, so ‘can do’, so helpful, so personable and by the time we left the store, we were so happy with and confident in our booking.
We’d booked a ‘once in a lifetime’ holiday to Australia and New Zealand last year and it was Sam’s attention to detail, help and support which brought us back to book our next holiday.

3 de julio de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you Dave & Fi for taking the time to leave such a lovely review and for coming back to us and booking your next adventure - have fun in Spain and see you soon 😊 Sam

Valorada con 5 estrellas sobre 5

Helpful agent who listened to my…

Helpful agent who listened to my request and gave me advice on the best options.

8 de julio de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you Penelope, I will pass this on to Caroline when she is next in!

Ellie

Valorada con 5 estrellas sobre 5

Memories are made of a pair of specs...

Sybil in the Chetenham office was simply outstanding. She couldn't have done more to help. She worked hard to find us exactly the right cruise even staying well past her going home time on a saturday after a long day. To add to that, after we'd left, Sybil searched everywhere and found us (having coffee in the cafe) to reunite the pair of specs we'd left behind. This is more than service...it's friendship. It's about someone who enjoys their job and does it extremely well. Thank you Miles Morgan Travel.

5 de julio de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you so much for taking the time to leave a lovely review it is really appreciated, I was so pleased to have located you both to return the Glasses.

Valorada con 5 estrellas sobre 5

Persistent paid off.

We wanted to book a Riviera Cruise.

And we had a voucher from a previous trip from them.

We thought MM had a level playing field on price with Riviera. They do not !!

But Sibyl took up the challenge , and eventually got most of our entitlement for us.

2 de julio de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Good morning,

Thank you for your 5 star review and for booking with us again. I will pass your comments on to Sibyl when is is back in this weekend.

I'm glad that she got this resolved for you 😊
Ellie

Valorada con 5 estrellas sobre 5

Caroline was extremely helpful and went…

Caroline was extremely helpful and went to great lengths to help us find a great cruise within our budget. We are delighted and very much looking forward to our holiday.
Many thanks to Caroline.

2 de julio de 2025
Logotipo de Miles Morgan Travel - Cheltenham

Respuesta de Miles Morgan Travel - Cheltenham

Thank you for your lovely words and 5-star review Jo, I'm so pleased we were able to find the cruise to meet all of your requirements! 😁

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service by very efficient person

1 de julio de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you for your lovely review - I will pass this on to Sibyl when she is next in!

Ellie

Valorada con 3 estrellas sobre 5

So-so so far.

Apart from getting my name wrong in early communications, my only issue to date is the payment method I was obliged to use to pay the deposit. I would have much preferred to pay by BACS but was told I had to pay by card then and there.

20 de junio de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Good Morning Mr Wood

It was good to catch up with you earlier today to discuss your above comments and I'm sorry that you felt this way intially, however, following our discussions I trust that you feel more confident in our service and know that we are here to assist you with any queries/questions whenever you may have them.

With kind regards


Sam Beavan

Valorada con 5 estrellas sobre 5

Very helpful

Sam was extremely welcoming and helpful as always. She answered all of our questions and ensured we completed a booking and made arrangements for a further holiday.

12 de junio de 2025
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Respuesta de Miles Morgan Travel - Cheltenham

Thank you for your lovely 5-star review, I will be sure to pass onto Sam 😁

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