Miles Morgan Travel - Cirencester Opiniones 

285
TrustScore: 5 sobre 5

4,9

29 Cricklade Street, GL7 1HY Cirencester, Gloucestershire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Laura was so helpful yet again as this is not our first holiday we have booked with her. We told her what we were after and came out more than happy with the holiday we have now booked. The staff in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Laura is fantastic, i emailed her whilst I was on my first cruise booked with herself. I was asking some advice before rebooking my next cruise. Laura made everything so simple and greeted me on my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We made our booking with Laura who was extremely helpful and had an answer to all our questions. I have needed to contact her a couple of times since and again got the same level of service. I would h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As always the service received when booking with the Cirencester branch was faultless. Alison went above and beyond to make the booking trouble free but at the same time identifying important points... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de viajes en crucero

Escrito por la empresa

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Información de contacto

  • 29 Cricklade Street, GL7 1HY, Cirencester, Gloucestershire, Reino Unido

  • 01285 659611

4,9

Excelente

TrustScore: 5 sobre 5

285 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(285)

3100 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Very friendly, efficient and helpful staff. Solved my problem within a very short time.

5 de agosto de 2026
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Thank you very much for your nice review-Laura

Valorada con 5 estrellas sobre 5

Pleasure to deal with!

Smiling helpful team in Cirencester. Keen to help. Always keep me up to date and fully informed. Makes me feel like I am always in safe hands.

1 de agosto de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you for your kind review- Glad I could help- Joanne

Valorada con 5 estrellas sobre 5

Excellent service

We made our booking with Laura who was extremely helpful and had an answer to all our questions. I have needed to contact her a couple of times since and again got the same level of service. I would highly recommend the company and in particular Laura.

29 de julio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you very much for your lovely review -Laura

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, friendly staff.

31 de julio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you for the great 5* review!!
- Kate

Valorada con 5 estrellas sobre 5

Brilliant service and added value from…

Brilliant service and added value from Laura, who understands our needs as well as a great knowledge of each of travel requests.

28 de julio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you for your kind review. It is always a pleasure to assist you with your travel plans-Laura

Valorada con 5 estrellas sobre 5

An easy experience

Joanne was great in organising our river cruise, clear concise and patient.

17 de julio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you for the lovely 5 star review, glad I could help- Joanne

Valorada con 5 estrellas sobre 5

Excellent staff…

Laura was so helpful yet again as this is not our first holiday we have booked with her. We told her what we were after and came out more than happy with the holiday we have now booked. The staff in the Cirencester Miles Morgan travel agent are so professional and assist you with everything. Thank you so much, will definitely be booking more holidays in the future.

23 de julio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you for 5* review. It always a pleasure to help you-Laura

Valorada con 5 estrellas sobre 5

Laura is fantastic

Laura is fantastic, i emailed her whilst I was on my first cruise booked with herself. I was asking some advice before rebooking my next cruise. Laura made everything so simple and greeted me on my return with her friendly smile and a copy of my latest holiday booking confirmation ☺️. The cruise that i first booked with Laura she guided us from start to finish with her knowledge of the cruise ship, this made everything so easy for me i will always return to use Laura and the Miles Morgan Team.

10 de julio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you so much for your wonderful review really appreciate it - Laura

Valorada con 4 estrellas sobre 5

A pleasure to visit for any holiday I…

A pleasure to visit for any holiday I choose, or just for a chat.

21 de julio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

It is always lovely to see you and catch up! Thank you for booking another fantastic holiday with me!
- Kate

Valorada con 5 estrellas sobre 5

Staff very welcoming and helpful

Staff very welcoming and helpful. Listened to what we wanted and then proceeded to supply us with it in every sense of the word. Couldn’t have asked for more.

12 de julio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you for the great review!
- Kate

Valorada con 5 estrellas sobre 5

Very helpful staff

I went in for specific purpose and the staff got the job done. If there was anything else that was needed, the staff would be more then happy to help.

24 de junio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you for your 5* review was a pleasure to help you.- Laura

Valorada con 5 estrellas sobre 5

Great for ideas

We always get really good suggestions from the whole team when we go in looking for ideas. Their knowledge on where to go (and more importantly where to avoid) is second to none.

28 de junio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you for the 5 star review- Glad we could help- Joanne

Valorada con 1 estrellas sobre 5

Ann Gibbons is incredibly rude in Cirencester

I had an unfortunate run in with their new Foreign Exchange specialist, Ann Gibbons, in May when she thought it prudent to be incredibly rude to me on the phone whilst her manager was away. She obviously has a serious problem with being asked what the selling rate is for Euros, not something I would've thought would be triggering to a so called 'foreign exchange specialist'. I contacted the manager who said she would get back to me regarding the matter, but unfortunately she has not. Clearly she thinks how Ann treats customers is acceptable. I have used Miles Morgan Cirencester on many occasions and they have always been good, however this incident and how Kate, the manager, failed to deal with it has left an unpleasant taste in my mouth about this place.

28 de mayo de 2026
Opinión espontánea
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Respuesta de Miles Morgan Travel - Cirencester

Dear James,
Thank you for taking the time to contact me regarding the service you received.
I am very sorry that your experience with our Cirencester branch fell below the standard of service we pride ourselves on. I also apologise that you felt your original complaint was not followed up in the way you expected.
Please be assured that your concerns were taken seriously and fully investigated. Whilst I am unable to comment on internal employment matters, I hope you can be reassured that appropriate action has been taken.
We genuinely value your previous custom and are sorry that we let you down on this occasion. If you would be willing to contact me directly at the branch, I would very much welcome the opportunity to restore your confidence in Miles Morgan Travel.
Kind regards,

Kate

Valorada con 5 estrellas sobre 5

Always friendly and experienced advice

Kate is always very helpful and knows her customers and their needs

9 de junio de 2026
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Respuesta de Miles Morgan Travel - Cirencester

Thank you for the lovely review and booking another amazing holiday with me!
- Kate

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