The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... Ver más
La empresa ha respondido
I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... Ver más
La empresa ha respondido
Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Información de contacto
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, Reino Unido
- 01452 345100
4,9
Excelente
330 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Professional friendly knowledgeable…
Professional friendly knowledgeable service from Conor at the Gloucester Store who always seems to go that extra mile to ensure our needs are fully met.
25 de junio de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Pat & Adrian, thanks you for taking the time to submit a review based on your recent experience with us. It is always a pleasure to assist with your bookings and look forward to catching up again soon. Kind Regards, Conor.
Lydia from the Gloucester branch was so…
Lydia from the Gloucester branch was so helpful and asked us many questions about what we were actually looking for and delivered on what we wanted. As I am not really very comfortable with online & not having at home facilities for printing and laptop etc it was reassuring that this would all be taken care of by their experts in the agency.
24 de junio de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi thank you for taking your time to leave a review. I really appreciate your kind words - it was a pleasure assisting you with your cruise. I look forward to seeing you again soon :)
Excellent service from a knowledgeable…
Excellent service from a knowledgeable and polite employee
24 de junio de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Mr Wilks, thank you for leaving us a 5* star review. We appreciate you taking your time to submit this and look forward to seeing you in branch again soon. Kind Regards, Conor.
Great experience
Melissa was very helpful and informative (lovely cup of tea and coffee) would be happy to recommend your company to all are friends and will do.
Regards Ken.
11 de junio de 2025
Respuesta de Miles Morgan Travel - Gloucester
Thank you so much for your lovely words! It was a pleasure to help you both, I hope you have a wonderful holiday!
Melissa, Gloucester
Not rushed and listening to your needs
Very polite and friendly listened to all our requirements and not being rushed to make a decision
12 de junio de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Julie, thank you for taking the time to leave this kind review. It is really appreciated. It was a pleasure to assist you both and I look forward to seeing you again soon. All the best, Jessica
This is the fourth time I have…
This is the fourth time I have travelled with you and as usual very helpful and efficient.
Lay was excellent and discussed everything clearly and professionally.
17 de junio de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi, Thank you for taking the time to leave a review regarding your recent experience. I appreciate your kind words. It's a pleasure to assist you and it was lovely all three of you! I hope to see you again soon. All the best, Ley
Friendly and professional
Friendly and professional. Returned calls swiftly where necessary. Jessica was excellent.
11 de junio de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi, thank you for your kind words. I appreciate that you've taken the time to write this review and leave us 5 stars. It was my pleasure to assist you and I am happy that we could book your cruise. I hope to assist you again in the future. All the best, Jessica
Super staff @ Gloucester shop
Staff are friendly, helpful, courteous, very knowledgeable & extremely efficient.
Many thanks to them for arranging our next cruise.
10 de junio de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Mr Jenkins, thank you for taking the time to write this review. We appreciate your kind words. It was our pleasure to help and book your next cruise. We look forward to seeing you again soon. All the best, Conor
Respuesta de Miles Morgan Travel - Gloucester
Hi Ruth, thank you for your kind words. It is always a pleasure to help you both! I am happy that we could assist in booking your holiday and I hope to welcome you again soon. Best wishes, Rosie.
Ran through everything we needed to…
Ran through everything we needed to know easily and double checked every point - Very pleased
As an afterthought we wish we had included a request for an early dining room time (if it is split) and the possibility of a table for 2.
28 de mayo de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Eric, thank you for taking the time to leave this kind review regarding your recent experience with us. I am happy that I could assist in booking your cruise and I hope to see you again soon. All the best, Jessica
Conor was very helpful and patient…
Conor was very helpful and patient while we made are minds up... Very extensive knowledge of travel destinations
6 de junio de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Gary, thank you for taking the time to leave this nice review. I am glad that I could book your family a holiday and I look forward to seeing you both again soon. Kind regards, Conor.
Always helpfull and knowledgeable Feel…
Always helpfull and knowledgeable Feel confident at booking my trips as a solo traveller it is important to me .Very friendly staff
30 de mayo de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to write a review about your recent experience with us. We appreciate your kind words and it is our pleasure to assist you. We hope to see you again soon. Kind regards, Leyanne
Friendly and competent
8 de mayo de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Mike, thank you for your kind words. I hope to assist you again in the future. Kind regards, Jessica
Knowledgeable and helpful staff
The staff were all amazing and so knowledgeable on the options available, relating to cruises, which we were looking to book.
24 de abril de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Sue, thank you for this lovely review. I am so happy that we could help and book your cruise! I hope that we can welcome you again soon. All the best, Jessica
The travel specialists are all very…
The travel specialists are all very helpful and efficient. Responses are timely and their understanding of requirements is good.
9 de mayo de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi, thank you for your review. We appreciate your kind words and are pleased that we could assist you. We hope that we can assist you again soon. All the best, Lydia
Respuesta de Miles Morgan Travel - Gloucester
Hi Adrian, thank you for leaving this kind review! It is our pleasure to help and we look forward to assisting you again soon. All the best, Leyanne
Listened to what we wanted and then…
Listened to what we wanted and then gave us plenty of choice before agreeing what we thought was best for what we were looking for.
1 de mayo de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Greg, thank you for taking the time to leave this kind review. I am happy that I could help. I look forward to assisting you both again in the future. Best wishes, Mel
Staff extremely helpful and personable
Staff extremely helpful and personable. Couldn’t fault the service at all.
27 de abril de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Kate, thank you for your kind words and taking the time to leave us 5 stars. It was my pleasure to help and I look forward to assisting you both again in the future. All the best, Conor
Jessica understood what my need are and…
Jessica understood what my need are and trying to make it happen
26 de abril de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Leslie, thank you so much for taking the time to leave this kind review. It was my pleasure to help! I hope to assist you and welcome you again in the future. Best wishes, Jessica
Excellent
Great friendly service.Our requirements were quite unusual but not a problem for Melissa.Would recommend to anyone.
18 de abril de 2025
Respuesta de Miles Morgan Travel - Gloucester
Hi Stephen, thank you for leaving this kind review. It was my pleasure to assist you both and I look forwarding to welcoming you again soon. Best wishes, Melissa
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.