MiniLabsters Opiniones 

264
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Beställde 3 st Portable Microsoft till barnbarnen. Det skulle bifogas en "Base" att ställa det på. Dessutom i den lilla bifogade foldern står det "Compact storage Easy to carry". Det bifogade inte!!!... Ver más

Valorada con 5 estrellas sobre 5

I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email contain... Ver más

Valorada con 5 estrellas sobre 5

I ordered and then realised that my grandson was getting the microscope from his other grandparents so I emailed before it was sent out. Francis responded immediately and refund made without any hassl... Ver más

Valorada con 5 estrellas sobre 5

I bought the pocket microscopes for my nieces birthday but neglected to find the postage times. After discovering that they take a little longer than I'm used to, I decided to pursue a refund. Custo... Ver más

Información sobre la empresa

  1. Juguetería
  2. también en la categoría
  3. Fabricante de juegos y juguetes
  4. Microbiólogo

Escrito por la empresa

At MiniLabsters we want to show kids how much fun learning can be, with interactive and educational toys!🔬🌏


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(264)

1 opinión en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I paid $58 for a two pack

I paid $58 for a two pack. Its now selling for $28. The item took three weeks to arrive from China. The item itself works but it is not worth the $30 each I spent. It is a small plastic toy. Do not recommend.

4 de diciembre de 2023
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Respuesta de MiniLabsters

Hey Sayaka,

First of all thank you for your feedback! I've checked it out and there seems to have been a miss understanding. The $28 is the price of *each*, when buying the 2-pack. Which makes the total of the 2-pack $56.

As of writing this we have a sale, which is why it's $2 cheaper than what you paid for yours. But it's not the $30 difference, maybe it feels better knowing you didn't over-pay that much at least!

I'll be forwarding this to the team as I do understand the "price each" can be confusing, and I'm sure you're not the only one who has experienced this!

As for the shipping your order was actually shipped from Sweden (which is where we're based), and it seems to have gotten caught in the Christmas shopping delays unfortunately. Sorry about that!

If you've got any additional feedback regarding the product itself, please send us an email with additional details. We really do appreciate all the feedback, so that we can improve!

Best Regards,
Marcus | MiniLabsters

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service! I didn’t receive an email of purchase (my fault I put the wrong email address) and when I queried this and very quickly received a reply and the problem was rectified quickly and very helpful advice. I haven’t received the product yet but very impressed so far 👍

1 de diciembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fantastic item for a science mad son

Fantastic item for a science mad son, he'll be buzzing on Christmas morning and no doubt exploring outside to see what he can find.
Sadly the box was damaged in transit (better packaging would prevent this) but the MiniLabsters gave me a partial refund and I will give the gift without the box, decent customer service and a suitable resolution given how close we are to Christmas.

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service was amazing

The customer service was amazing! I accidentally created a double order and they were able to quickly correct my order and issue a refund for the duplicates. Very easy to talk to.

30 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product

Quick delivery, I love the product. Will be giving it to the kids for Christmas. I can't wait to show them how magnificent this world is!

30 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

I can't review the product as I haven't received it yet, but the service is amazing. I had a query and contacted Minilabsters and I was truly impressed with the communication. I had a response the same day and my query was sorted immediately. The customer service team were helpful, friendly and great to deal with. Totally recommend

27 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service!

I made an error on my order (ordering extra product) but only realized after the order went through. I emailed customer service right away and they responded within a couple hours, already issuing a refund for the extra items. Great customer service!

27 de noviembre de 2023
Opinión espontánea

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