Mitchell & Ness Nostalgia Co. Opiniones 

I ordered a team shirt from the US site. They charged me $25 for shipping. They shipped it to me in Canada but did not tell me that I still had to pay duties at the border that amounted to over $100 (almost as much as the cost of the merchandise)
Admittedly, these are tariffs, taxes, etc., and it does not go the seller BUT, they should tell customers to expect more charges.
I write this to notify Canadian clients to abstain from shopping crossborder to avoid paying crazy amounts.

I wish I had read these reviews before I ordered from them. I ordered something to be sent as a gift, but the shipping address kept defaulting to my home address. I didn’t know until I got the confirmation. Despite immediately canceling and trying to reorder twice more the same thing kept happening. We will see where it ends up. They have no customer service by phone and I’m sure it will take them forever to respond. Terrible company. Avoid!

I ordered a 49ers Jersey for my husband. I received an estimated shipping date, on the day my package was supposedly shipped, I emailed them right away stating there was no package delivered! I never received my package! I emailed twice asking for proof of shipment after 2 weeks had passed and no response. They have horrible customer service! I will never again order anything from them! EVER.

Awful experience. I ordered a hoodie on September 9th. A label was created through UPS on September 14. It is now September 26 and UPS still has not received the package from Mitchell & Ness. Customer service is only through an email on their website. They will not answer phones or chat with you. It took five days to get a reply, saying that my ordered shipped. Complete lie. I’m filing a dispute through my credit card company. They should stop taking online orders if they cannot provide any customer service.

Ordered two hoodies on Sept 9th. First hoodie was delivered after the estimated delivery window. 2nd hoodie still says processing and it is now Sept 24th. Got one generic response that took them about 6 days to reply and it didn't explain why my one order has not been sent yet. Bad customer service.

Like everyone else is saying, there is ZERO customer service. They somehow entered the wrong address into the shipping address after I had already put in the correct address and there's no way to contact them to change it. Their response time was 8-10 days for customer service and the product shipped next day, so what's the point? I'm going to return my order just because this is such a terrible company

Company sucks, no customer service at all, says use the chatbox at the bottom of screen, is there one there, not at all. Customer service number has a recording that says they have no customer service, avoid at all cost.

Everything was great. Good quality and fast delivery to Slovakia.

PEOPLE AVOID THIS COMPANY!! I contacted them to start a return a MONTH ago and still haven't heard back or gotten an RMA#!

I was very disappointed with my recent experience. I purchased a Lakers t-shirt during a sale for $11.40 and received an order confirmation saying it was processing, and then it got cancelled 9 DAYS LATER due to it being marked out of stock. However, the same item is still available on their website at the full price of $38! This left me feeling that sales orders are not being honored. I expected better customer service and will consider shopping elsewhere. Do yourself a favor and never shop with Mitchell & Ness!!!

Says they take Paypal get to checkout no Paypal. Says they take Zip no zip at checkout. Says they take Klarna no option. Call customer service they arent taking calls. Email them and get no reply. Yet they want premium prices.

The worst return experience of any online retailer I’ve used the past few years. I will never shop with them again.

Had to go to the post office to get a shipping label, when I happily would have accepted a reduction in my refund to be able to print one at home. No communication from them at any point, nothing to confirm receiving my return, nothing to say my refund was being processed. 22 days later after my return was delivered to them (16 business days), my refund still has not posted to my bank account. AVOID.

Purchased 4 shirts and a sweater during an online sale. 15 DAYS after purchase was completed I was notified the shirts and sweater was no longer in stock. Terrible customer service, company. STAY AWAY!!

I placed an order the same day the NY Knicks won their championship; I purchased their championship hat and paid $54.99. Well over 45 days, and i still waiting for the order to arrive. I have emailed the company well over 10 times and have gotten no response.
Although some people praise their quality, their customer service is the worst. I highly recommend staying away from this company.

The item i got was too large. I submitted for a return- and received instructions on how to return.
I payed for the shipping to return.
Weeks later the item shows back up at my house with a return to sender sticker, unclaimed, unable to forward. So i payed for the jacket. Payed for the return. And now i have the jacket i didnt want for 15 more dollars that i didnt want to spend.
Can not get anyone to answer for this- do not order from this company.

Website advertised a sale on items. Order was placed for the items and then cancelled 10+ days later stating that the items were out of stock. The items are still in stock and never were out of stock. The company pulled a classic rug pull on all customers trying to purchase their on sale items. Their excuse of having only a limited number available for the sale does not make sense. It’s 2026, what company doesn’t have an inventory tracker that displays when items are running low or have sold out? Seems to me, and others that are complaining of the same issue on Reddit, that the company listed these items accidentally or are regretting the price they listed them for.

Even as of now, all of the items are still available on their site with EVERY size available.

This company is an absolute scam! They had a sale they were promoting. I ordered 3 shirts....it was over 10 days, so I contacted them. When they got back to me, they told me shirts were out of stock. I went and checked their website...ALL 3 shirts were still being sold! What is going on!

Horrible company. They take your money,say its in stock,then take 3 weeks to 4 weeks to ship. You can get something from china faster. This is why America fails in this department. Lazy. Nobody wants to work,nobody cares. Mitchell & Ness company Moto. Do Not Buy From them. Worst I've ever seen.

They sent me a shirts and when i order a hoodie. It been three week they response to my email that all still nothing it going on the a whole month. They suck

What an absolute RIDICULOUS WAY TO RUN A COMPANY. I’m guessing this is a smaller operation than they pretend to be. First, you have to pay for shipping, then they ship everything in one Order out separately, then you have to REQUEST a Return and WAIT FOREVER for a RETURN APPROVAL; and then YOU HAVE TO PAY FOR TO SHIP A RETURN. So In total I paid over $30.00 to have items shipped and a portion returned. AND I had to contact them so that I could ship everything in one box to avoid shipping for each item that they shipped in drips and drabs.
LOUSY COMPANY CULTURE - I’M STICKING WITH FANATICS, NBA, MSG STORE, ROOTS FIGHT & OTHER ‘REPUTABLE’ COMPANIES BUT NEVER MITCHELL & NESS. SPORTS NOSTALGIA & YOUNG FOLKS, TAKE YOUR BUSINESS ELSEWHERE! NEVER AGAIN‼️