mixandgrind.com.au Opiniones 

16
TrustScore: 2.5 sobre 5

2,7

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Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(16)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Mix & Grind offers an impressive…

Mix & Grind offers an impressive catalog — from ultra wet grinders, tilt wet grinders, mixer grinders, juicers, chocolate melangers, pressure cookers, cookware, and more. The variety makes it a convenient one-stop shop for many kitchen appliance needs.

13 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Misleading

I bought a mixer grinder from them because they mentioned voltage and "plug" suitable for Australia.
The one I received doesn't have an Australian plug. They just had a cheap power adapter connected to the plug.

27 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The order was placed on 11/04 and the…

The order was placed on 11/04 and the company sent me invoice and then the tracking number saying it will be picked up on 14/04 but till today nothing , spoke to the people and they were saying that the order has been dispatched. Sendle company said thay could not pick up order. Then spoke to the Mix and Grind people and they were not helpful and have asked them to refund my money. He did send the screen dump of refund transaction but have to wait and see
Please do not buy anything from this company

15 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake promotions! Selling older models after orders are paid

Hello customer care,

This appears to be an unreasonable push, to buy an older model For the same price!
Disappointed, Will let people know about this unethical ways of conducting business in Australia.
Prior to purchase & payment, Even though I called twice to firstly check the product availability and secondly to check the product reviews and customer ratings, what I see below is just the opposite of all the steps taken to avoid this dubious outcomes.
Please refund immediately the Total amount to my card.
After a week, still not refunded.
Beware of this company, not recommended for any purchases.

11 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely poor quality and unreliable customer service.

I am extremely disappointed with the roti maker I purchased from this company. The product broke on its first use, which is unacceptable considering its price. The quality is very poor and it's clear that the company prioritizes profits over customer satisfaction.

To make matters worse, when I tried to return the product, the company asked me to send it back via post, which I did. However, they never refunded my money. It's been two months since I returned the product and I have yet to receive my refund.

I would not recommend this company or their products to anyone. The lack of quality and unreliable customer service is shocking. Buyers beware!

3 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero customer service!

I bought roti maker but the plug that came with it started smoking in first hand use. I contacted them through chat message and email. The customer service said they will get back to me shortly to resolve the issue but they never did. I contacted them through email again but no response yet. Hence one star for faulty product and zero customer service.

15 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have not received my mixer until

I have not received my mixer until
Now. I think this is a scam place please do not order from them

15 de enero de 2024
Opinión espontánea
Logotipo de mixandgrind.com.au

Respuesta de mixandgrind.com.au

Dear Customer,
We sincerely apologize for the inconvenience and frustration you've experienced in relation to your recent order. We understand and share your concern regarding the delayed delivery, and we appreciate your patience and understanding during this time.

We want to assure you that we take these matters seriously, and we have investigated the situation to provide you with accurate information. We understand that your experience has not met our usual standards, and we genuinely regret any inconvenience caused.

We're pleased to inform you that, despite the initial challenges, your order has now been successfully delivered. We recognize the importance of timely and efficient service, and we deeply regret any inconvenience caused by the delay.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we continue to strive for excellence in our services

Valorada con 1 estrellas sobre 5

A fraud company called Mix and Grind - AVOID IT

This is a fraud company. I ordered a mixer grinder and till now haven't got it delivered. The delivery agent says they went to pick up but there was no mixer grinder available. Now I have been following up but in vain. Their phone number doesn't work. No customer service available. Terrible, terrible experience. Please avoid this company. I will also lodge an official complaint. This is pure fraud.

11 de enero de 2024
Opinión espontánea
Logotipo de mixandgrind.com.au

Respuesta de mixandgrind.com.au

Dear Customer,
We sincerely apologize for the inconvenience and frustration you've experienced in relation to your recent order. We understand and share your concern regarding the delayed delivery, and we appreciate your patience and understanding during this time.

We want to assure you that we take these matters seriously, and we have investigated the situation to provide you with accurate information. We understand that your experience has not met our usual standards, and we genuinely regret any inconvenience caused.

We're pleased to inform you that, despite the initial challenges, your order has now been successfully delivered. We recognize the importance of timely and efficient service, and we deeply regret any inconvenience caused by the delay.

In light of your experience, we are actively working to improve our communication channels and enhance our customer service processes to prevent similar situations in the future. Your feedback is valuable, and we genuinely appreciate your understanding.

If there's anything specific you would like to discuss or if you have any further concerns, please feel free to contact our customer service team.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we continue to strive for excellence in our services

Valorada con 1 estrellas sobre 5

Poor quality with no Australian Quality Certificate

I bought a Mixer and Grinder from this Online site. Bosch Mixer Grinder True Mixx Pro 1000W - 4 Jars, SKU: Bosch Pro x1 @ AUD409.00
Order #000001547, Placed on 28 Aug 2023, 5:37:57 pm.
When the order reached to me, I opened the parcel and saw that the electric switch plug was not for Australian household purposes, instead they had provided an adapter to it, which also was of a very poor quality. The finishing of the blender jars was also very poor, So I called the gentleman who's mobile was provided in their web site +61047031743. So I told him the issue on which he told me to return the parcel and that he will return the money. Also he told me that all the Mixer and Grinders are Made in India and that they don't manufacture electrical plugs for Australian electric switches in place of that they provide Adaptors to it, But this issue was not mentioned on their site and neither it was mentioned in any of the documents which accompanied the parcel. So I politely told him that I will not risk working with the appliance which I bought for 409.00 AUD as adaptors don't even have Australian Quality Certifications as they are not checked by Australian Standards. After this incident I have called him many times and wrote him many requests to return my money but he has not reimbursed it, till date.

28 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible company

Terrible company, fake business not based in australia selling cheap crap and offering zero customer service.
They have a 2 star rating on Google and are not worth dealing with.
Accc and fairtrading are investigating this business.

Edit- you want to look into this? You sent a dodgy chocolate refining machine with broken wiring, refused to replace it, told me to organise an electrician, and you'd pay, we did that and you refused to pay, then the motor smoked and it nearly caught fire on first use, and you still refuse to refund us.
Absolutely a scammer
Who has ripped off many more customers judging by your other reviews

21 de enero de 2023
Opinión espontánea
Logotipo de mixandgrind.com.au

Respuesta de mixandgrind.com.au

We're genuinely sorry to hear about your negative experience. We take customer feedback seriously, and we apologize for any inconvenience you've encountered. We strive to provide quality products and excellent customer service, and we're disappointed to hear that we've fallen short of your expectations.

We are currently investigating the concerns you've raised and are committed to resolving any issues promptly. Our goal is to address customer concerns and improve our services.

If you have specific details about your experience or if there's anything specific you'd like us to look into, please share more information, and we will do our best to assist you. Your feedback is invaluable, and we appreciate the opportunity to address your concerns.

We understand the importance of trust in our customer relationships, and we are actively working to address the issues you've highlighted. Thank you for bringing this to our attention.

Valorada con 5 estrellas sobre 5

Very good service and good collection…

Very good service and good collection in stock. Almost all varities shown about daily need products. So afordable. We are satisfied.

2 de febrero de 2022
Opinión espontánea
Logotipo de mixandgrind.com.au

Respuesta de mixandgrind.com.au


Thank you for your positive feedback! We're delighted to hear that you've experienced very good service and found a diverse and affordable collection in our stock. It's wonderful to know that we've met your expectations with a variety of daily need products. Your satisfaction is our priority, and we appreciate your support. If you ever have specific products or features you'd like to see more of, or if there's anything else we can assist you with, feel free to reach out. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Best Home Appliances

Recently, I visited Mixandgrind.com.au for buying cookware sets. Their website have so many options of cookware sets in different colours and prices. I am very happy with their offers on different products. I highly recommend everyone for buying various cookware products from Mixangrind

15 de septiembre de 2021
Opinión espontánea
Logotipo de mixandgrind.com.au

Respuesta de mixandgrind.com.au


Thank you so much for sharing your positive experience with Mixandgrind.com.au! We're thrilled to hear that you found a wide range of cookware sets with various options in colors and prices. It's great to know that you're happy with the offers on different products. Your recommendation means a lot, and we appreciate you taking the time to share your feedback. If you have any specific favorites or if there's anything else you'd like to share, feel free to let us know. Happy cooking!

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