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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The customer service I received was excellent. I had a problem with the delivery but this was resolved very quickly with emails updating every step after that with delivery made within a 1 hour tim... Ver más

Valorada con 4 estrellas sobre 5

Good value for money in terms of the product, however, I had paid for my old appliance to be taken away and the new one installed. This was done, but not until I had to spend quite a bit of time wait... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super-fast delivery, on-time and well communicated. Ordered a massive OLED on Saturday evening, received options for delivery on Monday. Chose Wednesday instead, it was well communicated and deliver... Ver más

Valorada con 5 estrellas sobre 5

I was sceptical as the price quoted for the Samsung series 9 washing machine was nearly £300 less than the market rate. However I shouldn’t have worried. The communication was great. I got a delivery... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de electrónica

Escrito por la empresa

Simple Home Appliances is your trusted source for high-quality TVs and white goods in the UK. With a commitment to offering top-notch products from leading brands, we ensure that every appliance we sell meets the highest standards of performance and reliability. Whether you're upgrading your home entertainment system or outfitting your kitchen with the latest in white goods, you can count on us for exceptional service, competitive pricing, and a hassle-free shopping experience. At Simple Home Appliances, customer satisfaction is our top priority, and we strive to make your home a better place with every purchase.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent customer service

The customer service I received was excellent.
I had a problem with the delivery but this was resolved very quickly with emails updating every step after that with delivery made within a 1 hour time slot.
Overall very pleased and would definitely recommend.

3 de abril de 2026
Valorada con 5 estrellas sobre 5

Super-fast delivery

Super-fast delivery, on-time and well communicated. Ordered a massive OLED on Saturday evening, received options for delivery on Monday. Chose Wednesday instead, it was well communicated and delivered right on-time. The delivery guys even carried it to the right spot in the living room, Brilliant!

6 de abril de 2026
Valorada con 5 estrellas sobre 5

Fantastic price on a Samsung heat pump…

Fantastic price on a Samsung heat pump tumble dryer £100s cheaper than Samsung direct . Easy transaction quick free delivery with excellent communication ag every stage I will definitely make Simple Home Appliances the first place to go for any future electrical needs I still cannot believe the deal

3 de abril de 2026
Valorada con 4 estrellas sobre 5

Good product, a little confusion with the services

Good value for money in terms of the product, however, I had paid for my old appliance to be taken away and the new one installed. This was done, but not until I had to spend quite a bit of time waiting on hold and talking to an inexperienced helpdesk employee. The drivers were reluctant to remove the old appliance for fear of it leaking, but the chance was remote and should have been something they were prepared for. They didn't even turn on the new appliance and check it before leaving.
Update: since posting the review I received an apology and a refund for the services cost. This has restored my faith in the company, and I appreciated their prompt attention.

30 de marzo de 2026
Logotipo de Simple Home Appliances

Respuesta de Simple Home Appliances

We are very sorry to hear about this and apologise for the poor experience.

The courier should have notified you in advance that the old appliance needed to be defrosted before collection. We are sorry this was not done, and also sorry that they did not turn on and check the new appliance before leaving. This is not the level of service we expect.

We have raised this with the courier company, and we have also sent you a separate email with further details.

Please accept our apologies again for the inconvenience caused.

Valorada con 5 estrellas sobre 5

I was sceptical as the price quoted for…

I was sceptical as the price quoted for the Samsung series 9 washing machine was nearly £300 less than the market rate. However I shouldn’t have worried. The communication was great. I got a delivery window the night before and was able to track delivery live. Very happy with the washing machine and glad I used Simple Home Appliances

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sceptical at first

Sceptical at first due to the cheap looking shopify store and being miles cheaper than anywhere else, however I need not have worried as it arrived quickly and was informed every step of the way.

My new go to for appliances for sure! Thank you.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Arrived on time and in good order. Pleasant courier so very satisfactory outcome to purchase.

4 de marzo de 2026
Valorada con 5 estrellas sobre 5

Our new Samsung washing machine was…

Our new Samsung washing machine was delivered on the arranged day and early in the morning which was great
Machine installation was good
We have no information on the machine serial number which we need to register for the warranty
I fear it’s on the back of the machine which means I now need to uninstall the machine to check , shame that as I paid £30 to have it installed as I have difficulty with heavy items
We checked as advised on the reply from Simple Homes and they were correct with their information, thank you so much for the advice , all sorted now , rating changed to 5⭐️

31 de enero de 2026
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Respuesta de Simple Home Appliances

Thank you for taking the time to leave your review, and we’re really pleased to hear that your delivery and installation went smoothly and on time.

We’re very sorry for the inconvenience caused regarding the serial number. On most Samsung washing machines, the serial number is also displayed on a sticker on the inside of the door, so you shouldn’t need to uninstall the appliance to locate it. If you’re unable to find it there, please do get in touch with us directly at info@simplehomeappliances.com and we’ll be more than happy to help you locate the correct details or guide you through the warranty registration process.

Kind regards,
Simple Home Appliances

Valorada con 5 estrellas sobre 5

Great Price and Fast Delivery

I bought a Samsung tumble dryer from Simple Home Appliances and the whole experience was great. The price was cheaper than anywhere else I’d looked, and delivery was quick and exactly on time. The delivery driver was also really friendly and helpful, which made the whole process even better. Would definitely recommend and would use them again.

30 de enero de 2026
Valorada con 1 estrellas sobre 5

I am still waiting for delivery of my…

I am still waiting for delivery of my fridge freezer. The delivery company got in touch with me as promiser to arrange delivery. However, because of the steps from the car park to the house, they asked that i contact Simple home Appliances so they can upgrade delivery to 3 man delivery. This is when the horror began. The line provided is never answered but straight to a full voice mail so you cannot leave a message. I sent an email but this takes ip to 24 hours to be responded to and longer if the next day is a weekend. I am still waiting and not sure how long this is going to take either. So i am very frustrated by this

30 de enero de 2026
Opinión espontánea
Logotipo de Simple Home Appliances

Respuesta de Simple Home Appliances

Thank you for taking the time to leave your feedback, and we’re very sorry for the inconvenience you experienced.

We’ve contacted the courier partner and have requested that the delivery be upgraded to a three-person team. The courier will be in touch directly to arrange a new delivery date. We’ve also contacted you separately by email to address this directly.

In some instances, where an appliance is particularly large and weighs over 130kg, a three-person delivery team is required to ensure the delivery can be completed safely and in line with health and safety requirements, particularly where there are stairs involved or the appliance needs to be carried over a longer distance.

Thank you for your patience.

Kind regards,
Simple Home Appliances

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