MKM Midworth nearly cost me a job after being closed when I visited Friday and again Saturday for a stocktake. Luckily, I found TP just around the corner. Jim and the whole team were fantastic —... Ver más
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Consulta las opiniones de los clientes
Had great service for selecting our new kitchen units, titles and work top. Dawn was excellent devising us on colours and bringing it all together. Very happy with the overall design.
I’ve used MKM many times for building supplies and am always so impressed by the service. The staff have always been so helpful, friendly and knowledgeable. The delivery drivers go above and beyond to... Ver más
La empresa ha respondido
I’d just like to say a very BIG thank you to everyone at the Burnley store. Especially the guys who delivered the gravel to our house today and my daughter’s house yesterday. Such amazing wonderful an... Ver más
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Información sobre la empresa
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Escrito por la empresa
MKM is the UK’s proper builder’s merchant. We have branches across England, Scotland & Wales. Founded in 1995, we have branches across the length and breadth of the United Kingdom from Redruth to Elgin, Norwich and Llandudno. Founded in 1995 in Hull, and grown to over 140 branches nationwide. Known for our unique model where branches are part-owned by local directors, we supply building materials, timber, plumbing, heating, kitchens, and bathrooms to trade and DIY customers. We pride ourselves on: Customer Focus: Serving both professional tradespeople and DIYers, offering a "people-first" approach and specialised service. Product Range: Extensive stock includes building materials, landscaping, timber, plumbing, heating, and specialized kitchen/bathroom showrooms. Local Expertise: Each branch is managed by local directors, ensuring expert, tailored advice and strong community relationships. Services: We provide free, in-house 3D design services for kitchens and bathrooms, as well as tool hire. Free local delivery: Order in-branch, online (website or app) or over the phone with free local delivery!
Información de contacto
MKM Building Supplies Ltd (Holdings), HU8 8DE, Kingston upon Hull, Reino Unido
- 01482 765000
- hello@mkm.com
- mkm.com
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Ha contestado el 45% de las opiniones negativas
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Never again
First time I have bought from MKM ( Norfolk)and I will not be using them again or recommending them.l ordered a square head shower and received a round head, when I asked for the correct shower head I was told it would cost me £90 to correct their mistake. I ordered a right handed sink and received a left handed sink ( this they did replace) and there were items not delivered with the delivery (we had to go out and get from Screwfix so the electrician could complete the job) but the items were recorded on the delivery note. For a national company I expect better service.
MKM Builders Merchant MALTON - SUPERB BATHROOM PRODUCTS , ALL AT GREAT PRICES , AND FIRST CLASS SERVICE.
We have just about finished a full bathroom & cloakroom renovation . All the materials were purchased from MKM Builders Merchant, MALTON, North Yorkshire. We received a first class service from Joah Horne in the bathroom dept. Nothing was too much trouble for Joah, being very patient as we changed product specs on several occasions. The quality of the all the materials we purchased from MKM is absolutely excellent , and all supplied at very competitive prices. Would highly recommend MKM Malton

Respuesta de MKM Building Supplies
Jade at Longbenton Mkm
Jade at Longbenton, Newcastle upon Tyne has been fantastic. Ordered my kitchen through her and from start to finish has been friendly, helpful and patient and really happy with the quality overall. Few issues but replacements sent within days. Highly recommended to all.

Respuesta de MKM Building Supplies
Crap customer service
Ordered on line on Friday 28/11 and was contacted promptly and delivery was confirmed for a. m. following Monday. 14:30 on Monday called to ask when I can expect my delivery, was told that my order was not picked. Promised an AM delivery on the Tuesday, guess what 12:00 passed and no delivery! Called and cancelled the order. Got a call back to transact the refund with apologies for the poor service and they hoped that I would use them in the future, ( you’re ******* joking). Called Travis Perkins immediately and had the items 2 hours later and cheaper. And no I’m not promoting TP

Respuesta de MKM Building Supplies
Hired a Dragon Concrete Crusher from…
Hired a Dragon Concrete Crusher from the North Walsham depot this weekend, fantastic piece of kit recycled concrete waste into useable crush materials. Great advice from the branch, the driver demonstrated the product, including key safety features, no question was too much!
Equipment was low hours and in excellent condition, not the cheapest tool to hire but overall saved money by recycling waste into usable materials that would have cost more to remove and then buy in from merchant.
Well done MKM and staff at North Walsham hire desk.
SHOCKING CUSTOMER SERVICE FROM MKM PERTH
Never again will I use mkm, I had a door delivered and it’s damaged but because I have had it a month before I could get it fitted I’m not entitled to a refund.
SHAME ON YOU MKM PERTH
I WILL SEE YOU IN COURT

Respuesta de MKM Building Supplies
Rang wigan branch on the last minute…
Rang wigan branch on the last minute for an urgent delivery Chris Hignett sorted it within the hour a brilliant serve would highly recommend

Respuesta de MKM Building Supplies
Excellent service from the staff in…
Excellent service from the staff in Bridgend yard and counter staff very helpful indeed

Respuesta de MKM Building Supplies
They are quite good with supplies and…
They are quite good with supplies and pricing . But countless times stop them from sending advertising text but they don’t stop. Beware before you give them your information. Once they have your number in their system then you can’t stop them
Two orders in a row and both were…
Two orders in a row and both were unreal. First time I ordered at 11 and it was delivered by 1. Today I called at 11:30 and the new load was on my drive by 12:20. Less than an hour.
MKM’s service is consistently rapid, reliable, and spot-on every time. Can’t fault them — absolute top-tier supplier.
Watch out for their terrible drivers
Would be extremely careful around their drivers/ lorries. One hit my car back in March, manager at the Honiton branch was not a pleasant man & even laughed in my face & denied the incident had happened despite admitting the driver had previous "accidents" & there being a witness + significant damage to my car. Claimed there conveniently wasn't any cameras/ dash cam on that particular lorry (but others do!) & still won't accept liability 8 months later. Have also spoken with someone else local to me who had a family member who's car was also hit by an MKM lorry.

Respuesta de MKM Building Supplies
As a disabled person I am able to buy…
As a disabled person I am able to buy certain items VAT free. I am converting my bathroom to be wheelchair friendly and have had no problems obtaining VAT free items for this. MKM have refused saying that they won’t do this and I should reclaim the money from the VAT people, this is not allowed as I pointed out to them. Another well known company Topp Tiles has said there is no problem, and if I provide the relevant form they will happily refund theVAT.
Very poor from MKM making no effort to help the disabled.

Respuesta de MKM Building Supplies
Beyond disappointed
Went to our local MKM for a new kitchen, sat and worked with them over multiple visits on the design and they recommended a local joiner to install.
We placed an order but were asked by MKM to pay the joiner for the whole kitchen, not them. Didn't really think anything of it but it became very important later.
We had multiple MKM issues with the wrong doors and worktops being delivered that delayed our kitchen by two months.
In the end, we were so frustrated at having no working kitchen we complained to MKM. Their response to us was "go away because you are not our customer, the joiner is". We were utterly shocked at how we could spend five figures on a kitchen and be treated like this, we'd been forced to order through the joiner by MKM, we hadn't chosen to. A new kitchen represented a major investment in our home and it should have been a wonderful experience. MKM made us miserable. Won't be giving MKM a penny again.
Where do I start
Where do I start, went into MKM in Macclesfield to look at a new kitchen, after being recommended by a friend. Was dealt with by a staff member called Rob, Though he was very helpful in selling us a new kitchen, we just occurred one problem after another. Over four months down the line we was offered a paltry £400 discount ( which WE had to pay £380of that to the kitchen fitter and an electrician- due to faulty goods ) MKM just wanted to pass the blame on to the kitchen manufacturers ( but of course it’s not them ) So £20 up I thought I’d give an honest review of the treatment me and my wife, who MKM had in tears twice, from either wrong stuff being delivered, damaged good, faulty oven, incompetent, finding the delivery just left outside of the house in broad daylight with so much as a knock at the door or a ring of the bell.
I’ve gave MKM 1 star, if I could it would be a zero. So much more I could add to this list.
If I could offer any advice- AFFORD AT ALL COST.
You have been warned
bathroom
I would like to give this company more than 5 stars from my husband and me, choosing the shower and cabinet, fixings, etc, quality was excellent as we are in our 70s, upgrading our bathroom, and the helpful advice from the 3 lovely ladies in the Carlisle store was just brillant. Delivery was excellent from Luke, who carried items up the 13 steps, so we wouldn't struggle was very helpful thankyou to all.PS would recommend this company brillant service.

Respuesta de MKM Building Supplies
MKM Glasgow Branch Bulk Bag Order
I ordered a bulk bag delivery at a very competitive price from MKM Glasgow (also getting free delivery) and the whole process was great. Arranged a delivery day and put a delivery instruction on the order and once the loader arrived he was very friendly and literally dropped the bag exactly where I asked him to. A fantastic buying/delivery experience from start to finish. Would highly recommend using MKM.

Respuesta de MKM Building Supplies
The Best
I wouldn’t hesitate to recommend MKM Building Supplies. Paul, Martin, and the whole team are outstanding — nothing is ever too much trouble. They’re always friendly, helpful, and even went above and beyond to find me a plasterer when we were let down. Great prices, excellent service, and consistently efficient. I wouldn’t buy from anyone else!

Respuesta de MKM Building Supplies
Awful “plastering” sand - full of grit/gravel
Bought some “plastering” sand from them - dreadful stuff, more grit than “grit sand”! Washed 2 bags of it because I had to get the job done, & got a “brick’s” worth of grit/gravel out of it. Trading Standards should really take a look at it!

Respuesta de MKM Building Supplies
Ed, Trafford site
Ed, at the Trafford park site has been absolutely fantastic with his customer service. He followed up with two calls to ensure the tools hired were ok!
Genuinely the best customer service you can ask for. He went far beyond what other companies do by sourcing the equipment we needed. Fantastic , thankyou Ed

Respuesta de MKM Building Supplies
MKM Macclesfield Branch
They went above and beyond to assist me. Highly recommended ( MKM Macclesfield Branch )

Respuesta de MKM Building Supplies
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