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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

If you're referring to the Windows 11 that I purchased, I love it. I didn't need all the Office apps that Mocro 365 offers and I was throwing away monru for years. Thid package is seamless on Micros... Ver más

Valorada con 5 estrellas sobre 5

Hey there fellow buyers. Do not hesitate, it is a real website. They Saved me couple hundred dollars. As long as you follow directions, downloads couldn’t be easier. And then again, their customer s... Ver más

Valorada con 1 estrellas sobre 5

Invalid key received for Windows 11. Waiting to hear back from support, but I'm doubting if I'll ever get a resolution based on some recent reviews. Look out, I'm pretty sure half the reviews here... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

They took my money and ran. Their complex activation process suggests their products were obtained illegally and, when finally trying to activate the product with Microsoft, Microsoft said they don't... Ver más

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3,1

Medio

TrustScore: 3 sobre 5

238 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 38% de las opiniones negativas

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3,1

Todas las opiniones

(238)

68 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great After Sale Customer Service

It was very easy to find the product and place the order. The real clincher for me was the after-sale customer service. I always am a bit concerned when ordering through a new vendor. In this case, i mistakenly ordered 2 instead of 1. MKSKeys was great in refunding me for the extra order. I will use them again (probably place 10 - 15 orders per year).

31 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Persevere with Customer Support

Initial install didn't work and I contacted Customer Support. While response wasn't quick they did reply and after following a couple of suggestions and sending me a new link the MS Office product I ordered installed fine. I will say that they did keep helping until my product installed correctly.

25 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. I had a small issue and they got back to me expeditiously!! Will definitely buy software from Mkskeys.com again.

24 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

If At First You Don’t Succeed….

If at first you don’t succeed, Contact Support. It took me several tries to get Office Professional Plus Activated.
Don’t Give Up! Support Will See That You Get It Done!
Thank You! Thank You! Thank You!
Alan

23 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A real company with great support

I ordered a key for Windows 10 Home. I entered the key and it didn’t work. Contacted MKSKEYS Support and they pointed out that I needed Windows 10 Pro. What then? Support said not to worry and emailed me a key for Windows 10 Pro. It worked great. The MKSKEYS Support with me until I was satisfied. Great service. Thanks so much.

20 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The product is real and so is the customer service

I found MKSKEYS and purchased Windows 10 Home key. It didn’t work. I contacted MKSKEYS support and discovered that I needed to have Windows 10 Pro. I ask MKSKEYS Support what to do. They sent me the key for Windows 10 Pro. Plugged it in and it worked. MKSKEYS is real and customer support is outstanding. I’m a happy customer. Thanks!

20 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hey there fellow buyers

Hey there fellow buyers. Do not hesitate, it is a real website. They Saved me couple hundred dollars. As long as you follow directions, downloads couldn’t be easier.
And then again, their customer service is top notch, so any problems arise. They will help sort it out, not blow you off.

17 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service

My original order was incorrect, my bad.
Contacted Customer Service they were great
to resend a correct version which worked with no Error. Great Customer Service.

11 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The internet is a stressful place

The internet is a stressful place for consumers. There seems to be no end to the ways unscrupulous perpetrators devise to run scams on the average shopper. As a result, shoppers must take every precaution to protect themselves.

I recently purchased a 5 PC lifetime key for Office 2021 Professional Plus from Mkskeys.com. The price, $39.98, seemed comparatively low compared to the several hundred dollars other sellers were charging. There are other sellers charging even less—some as low as $3.00! $3 is so low, it almost has to be a scam of some kind.

Mkskeys is based in Great Britain, so international commerce increased my concern and distrust.

There appeared to be an overwhelming number of good (4 or 5-star) reviews. Of course, there is no way to determine if they are legitimate. The bad reviews (1 to 3 stars) are mostly aimed at download issues and not scams, phishing attempts, or trojan horse viruses. To Mkskeys credit, they did respond to complaints in an attempt to remedy the issues raised by purchasers.

Still, I was very apprehensive. My first line of defense was to use PayPal, hoping that they would offer some protection if the seller was not legitimate. A second line is that the account was tied to a credit card that offers strong customer support and protections.

When I attempted to check out with my purchase, the site would not accept PayPal. Another red flag for nervous shoppers! As it turns out, I had to sign into my PayPal account before I navigated to the check-out page. This caused me some trepidation, but I persisted.

Within an hour, I received an email with the 25-digit key, a link to Microsoft to download Office, and instructions to follow. Unfortunately, Google placed a large red background warning at the top of their email, telling me that the email looks dangerous. That was a real confidence deflator!

The Office download link in the Mkskeys email was not active. This was one of the issues raised in the 3-star-or-less reviews. I sent them an email about it but received no response for several hours. I am now worried that I have been screwed out of $39.98, but worse, I am wondering if my PayPal account is being used to buy large-screen British TVs and Jaguar convertibles.

Eventually, they sent another email with an active link. But that did not relieve my stress. A scan of the link using Windows Defender was some help, so I clicked on the link and downloaded the files, which I also scanned.

I saved all my important files to an external hard drive and a thumb drive and proceeded with the installation. It worked perfectly, and the Office suite is working as it should. But now I am worried that there may be something buried in the files, such as a key logger that is being used to steal my passwords, bank accounts, etc., so I scanned the expanded Microsoft Office programs, which showed no threats.

I am using Word and Excel daily, and feel pretty good about the whole transaction. There is some concern that in 30 days I’ll get a message that my free trial period of Office 2021 will expire unless I pay more money. I won’t know this for at least a month.

What should you do if you want to buy from Mkskeys.com? My process seemed to work well, and I would have no complaints and give them 5 stars if their first email link was valid. You could scan the files with a stronger program than Windows Defender for more peace of mind. You should avoid using a debit card entirely, and make sure your credit card company will support you if there are any problems. Mkskeys seems willing to provide good customer support, but it may take them a while to respond to emails. My anxiety greatly reduced any patience I might have.

Mkskeys needs to be more professional by making sure their emails contain active links to valid sites and responding in less than an hour to any complaints or customer issues

4 de enero de 2024
Opinión espontánea

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