We had a great experience at Mobility World. Becky was a breath of fresh air, she was welcoming, cheerful, helpful and very professional. She helped us make the best choice for our needs.
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Consulta las opiniones de los clientes
The staff are fine but the wheeled walker we bought, a Nitro Drive is not fit for purpose. It has brake cables which broke less than a year after we bought it. They were mended by the Letchworth shop... Ver más
I needed crutches 🩼 the NHS prescribed ones never came because of a shortage. I looked for companies who did BLUE LIGHT DISCOUNT & crutches suitable for an epileptics the flexy foot crutches ticked t... Ver más
La empresa ha respondido
As a first time buyer/user of a mobility aid I was feeling overwhelmed by the options and worried about making the wrong choice. I was relieved that the phone was answered very quickly by Colin, who... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
At Mobility World, we’ve been helping customers from Letchworth, Harrow and near by. Find their best mobility new and second hand disability equipment products to meet both your physical and user requirements.
Información de contacto
898 Birds Hill, SG6 1HX, Letchworth Garden City, Reino Unido
- 01462708830
- enq@mobilityworld.co.uk
- mobilityworld.co.uk
4,1
Muy bueno
55 opiniones
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Mobility world were excellent
Mobility world were excellent. I was delayed in receiving the goods due to building works, but this was not an issue with Mobility World. They kept in contact, were supportive and when I was able to accept the good they provided an installation date that suited our needs. Installation team were first class.
28 de junio de 2023
Opinión espontánea
Respuesta de Mobility World
Thank you for taking the time to leave a review, Bernadette. We are so grateful for your feedback and are delighted to hear that our team was able to accommodate your needs during the installation of your goods. We understand that building works can sometimes cause delays, but we strive to provide excellent communication and support throughout the process. I will make sure to pass along your compliments to our installation team, they will be thrilled to know they provided first class service for you. Thank you again for choosing Mobility World Ltd and we hope to continue providing exceptional service in the future.
I am very annoyed with Mobility World
I am very annoyed with Mobility World. I bought - by two separate orders - two white plastic bathroom stools with adjustable legs. They were £46.00 each. The first one was fine, but very costly for what it is. The second one had scratches on the seat and I wrote to complain. I was advised I would be sent a replacement seat - which did arrive. But it was even more scratched than the original. I am not impressed with a company that does not check a replacement and sends something worse than the item they are replacing. Additionally, the high cost of this item is really annoying; let alone the fact it is not in perfect condition. I have written two further emails and not received any response. These mobility aids cost a great deal of money, which is not really justified in this case for a small stool.
1 de julio de 2023
Opinión espontánea
So helpful. Truly great service
As a first time buyer/user of a mobility aid I was feeling overwhelmed by the options and worried about making the wrong choice. I was relieved that the phone was answered very quickly by Colin, who was so helpful and knowledgeable about the products and listened carefully to my needs including budget.
I am delighted with my Topro rollator which arrived the very next day and has given me back chunks of my life, not least, a walk in the park. Sadly, no excuse now for sending others shopping for me!
21 de julio de 2023
Opinión espontánea
Respuesta de Mobility World
Hi Sheila,
Thank you so much for choosing Mobility World Ltd for your first mobility aid. We understand that it can be overwhelming to navigate through the various options available, but we are so glad to hear that Colin was able to provide you with excellent assistance.
We take pride in our knowledgeable and friendly team members who are always dedicated to listening to our customers' needs and helping them find the perfect solution within their budget. It brings us joy to know that your Topro rollator has already started giving back chunks of your life, including taking a walk in the park!
We appreciate you sharing your experience with us and we look forward to continuing to improve and provide exceptional service for all our customers.
All the best,
Mobility World Ltd
Misleading revHaving read your review
Having read your reviews about the Monarch back bag I was looking forward to using it.
Your review said many compartments in the back
I found one
You need to reword your review
3 de julio de 2023
Opinión espontánea
Respuesta de Mobility World
Thank you for the kind words, Mark! At Mobility World Ltd, our priority is to ensure that all of our customers receive outstanding service and advice. We are glad to hear that both were provided in your case. We aim to provide customers with a rapid response time and it's great to hear that we're achieving that.
We appreciate your custom and look forward to being of service to you again in the future.
Dilivery very good
25 de abril de 2023
Opinión espontánea
Respuesta de Mobility World
Thank you for your review, Julie. We are delighted to hear that you had a great experience with Mobility World's delivery service. Great customer service is a cornerstone of our company, and we are thrilled to know your expectations were met! We understand how important it is to receive your new product on time, and we always strive to provide the level of service our customers value and expect. We appreciate you taking the time to share your experience with us and the community.
Delivered on time good batteries and…
Delivered on time good batteries and working on the wheelchair
27 de marzo de 2023
Opinión espontánea
Respuesta de Mobility World
Thank you for your review and for being a valued customer, Dennis. We really appreciate that you took the time to give us a positive rating - it's important feedback that helps us continue to improve our products and services.
We are glad to hear that your products were delivered in good condition and on time so that you could get back to enjoying your mobility again quickly. It's great to hear that the batteries you ordered are working well. If you ever have any questions or concerns, please don't hesitate to reach out, as we're here if you need us.
Have a great day!
Good product and exceptionally quick…
Good product and exceptionally quick delivery
9 de febrero de 2023
Opinión espontánea
Respuesta de Mobility World
Thank you for your review Andy Glanville! We are so glad that you were pleased with the product and quick delivery from Mobility World Ltd. Our team strongly believes in creating top-quality products and providing a speedy delivery process--it's great to hear that your experience matched this! If you ever have any questions or need any assistance, please don't hesitate to contact us. Thank you again for your kind words and we look forward to working with you again in the future.
Great customer service
Great customer service giving support when I ordered the wrong colour!
2 de diciembre de 2022
Opinión espontánea
Respuesta de Mobility World
Thank you for choosing Mobility World Ltd, Pauline. We're delighted to hear that you received great customer service when ordering the wrong colour - we take a lot of pride in being there to help our customers and it's lovely that your experience reflects that.
Thank you for taking the time to review us and we hope to serve you again soon!
Outstanding Service
I placed an order for a powered wheelchair on the website on 01/12/2022 and it was delivered on 08/12/2022.
Once I had placed the order, a lovely lady telephoned me discuss my order. She was very helpful and understanding, and explained the ordering and delivery process to me.
The same lady also telephoned me several times to keep me updated on the wheelchair, and advised when it would be delivered.
On the day of delivery, a lovely gentleman telephoned me to inform me when he would be arriving. He brought the wheelchair into my house for me, gave me a thorough demonstration and helped me to practice using it.
I have been thoroughly looked after by this company from the point of placing my order to delivery. They didn't just take my money, they genuinely cared about me and made sure I was happy with the order and well informed throughout.
I was a bit embarrassed to have to order a product like this as I am only in my thirties, but due to health issues, I need this to go out safely alone. The company did not judge me at all, they supported me, and respected me. Thank you.
8 de diciembre de 2022
Opinión espontánea
Faultless
Order exactly as described and illustrated. Delivery reliable. After-sales enquiry dealt with extremely well.
26 de julio de 2022
Opinión espontánea
Respuesta de Mobility World
Thank you for your kind words, DM. We're glad to hear that you had a positive experience with our products and services. Our team strives to provide excellent customer service and we're happy to know that we were able to meet your expectations. Thank you for choosing Mobility World Ltd and we hope to serve you again in the future.
Recently got outstanding support from…
Recently got outstanding support from Mobility World, the friendly team helped me get my mums scooter back on the road & got great service from the people at the store .. honest & friendly support.. and shipped my order out to Mum quickly.
26 de mayo de 2022
Opinión espontánea
Respuesta de Mobility World
Hi Alexander,
Thank you for writing such a positive review of Mobility World! We're so happy to hear that you received great service and that your mum's scooter is up and running again. We hope she enjoys it!
Thank you for taking the time to write about your experience, and we look forward to serving you again in the future.
The staff were so helpful
The staff were so helpful, kind and courteous. I had to wait a little longer due to supply issues but I was kept informed at all times
17 de enero de 2022
Opinión espontánea
Respuesta de Mobility World
I'm so pleased to hear that you had such a great experience with our Mobility World team, Debbie. Thank you for taking the time to review your visit and I hope we'll see you again soon!
Great service from Mobility World
Great service from Mobility World. There is a wide range of products, and I was pleased to find a charger for my electric wheelchair that I can use whilst travelling, so I so not have to worry so much about my chair running out.
18 de octubre de 2021
Opinión espontánea
Respuesta de Mobility World
Hi Mags, thank you for your review. I'm glad to hear that you found the charger that will suit your needs and we look forward to hearing from you again in the future!
MobilityWorld answer the phone…
MobilityWorld answer the phone immediately.Very helpful staff.
Shipped item straight away and received it next day.
7 de octubre de 2021
Opinión espontánea
Respuesta de Mobility World
Dear Jill,
Thank you fort your kind review. The team will appreciate it. Look forward to serving you again.
Thank you
Telephone sales and support
The conversation and advise received from the salesman regarding a wheel chair for my Mum was helpful and proved to be correct. The wheel chair was delivered very quickly and we are very pleased with it
6 de agosto de 2021
Opinión espontánea
Respuesta de Mobility World
Dear Claire,
Thank you for your kind review. Colin and the team will really appreciate it. Look forward to serving you again.
Thank You
Mobility World
This is the first time I have placed an order with mobility World, the order was for Revitive Foot and Leg Cream. I contacted them via phone first to check availability of the item, not available anywhere in UK. Was advised they expected delivery within 3/4 weeks. Asked if they would accept order if placed online there and then and they said yes and I would be updated with progress. I also asked if I qualified for VAT exemption has I had Diabetes 2 and was advised yes. So win win for me. Placed order, within couple of days received phone call to advise when they expected stock, then received email advising order on its way and this was sent as a priority order.
Well impressed and will be ordering from mobility world in future.
24 de julio de 2021
Opinión espontánea
Respuesta de Mobility World
Dear Susan,
Thank you for your kind review.
The team will really appreciate it.
Look forward to serving to again.
Radar keys are al must have excellent…
Radar keys are al must have excellent service
25 de junio de 2021
Opinión espontánea
Respuesta de Mobility World
Dear Sandra,
Thank you for your kind review.
We look forward to serving you again soon.
Absolutely excellent customer service…
Absolutely excellent customer service and I could not rate this higher. Swift delivery and brilliant commode and brilliant UK business service🙏🙏
20 de mayo de 2021
Opinión espontánea
Respuesta de Mobility World
Dear Heggi
Thank you for your kind review.
The team will really appreciate it.
Look forward to serving to again.
Extremely Satisfied.....
Up-to-date emails regarding my order and the speedy delivery of the dressing aid bought, was very essential to enable my son to continue with his independence.
11 de abril de 2021
Opinión espontánea
Respuesta de Mobility World
Dear Liz,
Thank you for your kind review.
The team will really appreciate it.
Look forward to serving to again.
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