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Información sobre la empresa

  1. Servicio de comercio electrónico
  2. Tienda de celulares
  3. Tienda de ordenadores y accesorios

Escrito por la empresa

Here at Mobstars we believe in bringing you the latest technology offers, before anybody else can get there hands on them! The products we sell are tailored to make your life easier, more entertained and more organised. Most importantly we want to make sure you have the latest technology in your hands first. Mobstars have been doing deals for the last 20 years, cutting out the middle men to bring deals directly to your door! The best laptop deals around The best refurbished kit The best accessories The best upgrades The best Mobstars in town!


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Bought a re-furbished Lenovo laptop…

Bought a re-furbished Lenovo laptop from Mobstars. It had a fault early on and they very quickly arranged for it to be collected via Royal Mail and they sent a replacement within a few days. All good so far. Very pleased with the prompt service and excellent communications! Many thanks.

22 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mobile wireless Router support

Mobsters were there to help me get my Router connected to the Internet when I had problems.

First class products and great after sales support for peace of mind..Buy with confidence 👍

Woody

20 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

TWO BROKEN TABLETS

I bought a refurbished HP pro x612 tablet for £80 ans they sent the wrong connector. I USED an old connector AND IT CHARGED THE TABLET ONCE GIVING ME TIME TO BUY THINGS. After that it died. mobstars were good that they collected it and reunded my money. i thought I would try them again. This time it had the right charger but froze after I started it up. they really are rubbish.

13 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a Lenovo MIIX 320-10ICR 2in1 tablet and mistook the headphones socket for the charging socket.

I bought a Lenovo MIIX 320-10ICR 2in1 tablet from Mobstars on 16th Nov and it was dispatched on the 17th and delivered on the 20th. My very first windows based tablet. It is amazing and easy to use as i use windows 10 on the pc. I did have to send it back as i unwittingly mistook the headphones socket for the charging socket. and thought it wasnt charging so i sent it back. The Technician looked at it and could find nothing wrong with it but changed the power adaptor . I later find out the error was mine and the tablet was actually in working order . am very pleased with this tablet and Mobstars are brilliant. If i ever see anything else i want then Mobstars will get my business anyday. Rock On Mobstars :)

16 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brought thru wowcher

Brought thru wowcher, fantastic tablet just a shame you need the keyboard to work it glad I found this out before Christmas

28 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently bought a tablet for a new…

I recently bought a tablet for a new project at work. The service was first class and the item was with me very quickly. Once the project is complete I will be going back to Monstars and purchasing another. I can't rate this company enough for their fantastic service & professionalism.

15 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Bought a monitor through ebay, monitor arrived with no stand and no power lead. Only responded to me as ebay forced them, communication is appauling. Do not buy from these fraudsters

28 de junio de 2023
Opinión espontánea
Logotipo de Mobstars Ltd

Respuesta de Mobstars Ltd

Hi Steve, thank you for your feedback.

We can only apologise for the issues you have reported. I have looked into this case and I can see there was a delay in getting back to you. Since then i can see you have been in communication with our team and we have organised a return and refund of the item but you have written this and ebay reviews prior to allowing us to resolve the issue.

I can assure you we are certainly not "fraudsters" but we have taken action internally for this issue. Mobstars.com is a legitimate business which operates normal business hours Monday to Friday. We will only respond and action requests within those operating hours. We also have a dedicated phone number to call during these hours.

With regards to your item, this was packaged and sent without those missing parts due to a picking error which has been rectified. This is an internal issue which has been immediately addressed with our sales, configuration and warehouse shipping teams.

With regards to the communication delay, our internal eBay KPIs will flag this and we are working to ensure we improve response times. We have a 98.9% positive feedback rating on eBay which we endeavor to maintain and improve on so these issues are taken very seriously.

Again, we thank you for shopping with us but can only apologise for falling short of expectation on this occaision.

Valorada con 5 estrellas sobre 5

Excellent Service 👍

Excellent product, quickly dispatched and delivered next day. Very good quality product, exactly as described and very well packaged.

Would happily recommend Mobstars to anyone.

4 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good product and outstanding customer service

I bought a refurbished HP Pro X2 612 G2 tablet from this company. Order ref 10-09857-58068. The item arrived on time and in great condition. I tested it promptly, using diagnostic software and found it performing as it should. I did however, flag a minor issue with the storage capacity of the item, so l contacted the seller. They immediately took ownership of the problem and offered an immediate replacement or partial refund. I opted for a refund, which was processed within minutes.

I would certainly use Mobstars again and l am delighted with their customer service.

27 de marzo de 2023
Opinión espontánea
Logotipo de Mobstars Ltd

Respuesta de Mobstars Ltd

Thank you for your review. We can only apologise again for the descrepancy in storage capacity. Providing high quality products and excellent customer service is our priority here at Mobstars and we aim to resolve any issues as promptly as possible.

Valorada con 1 estrellas sobre 5

Very poor customer service

Very poor customer service,
I bought a Surface tablet that I was expecting to receive at my home in France,
The parcel did not arrived due to french currier "Colissimo" the tablet was sent back to the sender with the official reason of "the destination address was not correct". I contacted Mobstars via email to discuss possible redelivery or refound, but I have not receive any reply from them so far (6 days after expected delivery day)
Very poor customer service when actually you need it. lack in professionality. At present I am without tablet that I paid and with no information from the seller. I will avoid it next time

10 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

shop elsewhere !

i bought something from this company and realised it wasn't what i wanted , i asked them very nicely to cancel the order before it was marked as dispatched , however that request was totally ignored !
Now they are refusing to pay my money back !
i would advise anybody to steer well clear of them !!!

8 de julio de 2019
Opinión espontánea

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