Carrie was extremely attentive and patient. She understood my request and answered my questions. The platform is easy to use. My order was customized and a link was generated very quickly. I was ab... Ver más
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Consulta las opiniones de los clientes
Lieferung nach Österreich 1,5 Wochen. Das ist einfach absolut unschlagbar! Sendungen aus Deutschland dauern oft länger. Habe ein Graues 12 Pin Kabel für die 3090 Fe bestellt. Absolute Top qualität. Mi... Ver más
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Great customer service; switched from AI to a person when requested and the representative, Carrie, went through all of my questions and gave me various options for each. They didn't push me towards t... Ver más
La empresa ha respondido
Another happy customer. Very unique product, slimmest 90 degree SFF case PSU extension cable anywhere! Great support from Carrie at MOD DIY who helped me to make changes to my order before shipping! M... Ver más
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Información sobre la empresa
Escrito por la empresa
Best selection of PC mod supplies offers custom pc cable, case mods, computer cooling systems, computer case mod DIY parts, wire management kits & custom pc mods
Información de contacto
Estados Unidos
- sales@moddiy.com
- moddiy.com
4,8
Excelente
559 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer support
Great customer support. Very understanding to the customer when there’s confusion about your order and they need to modify orders.
23 de marzo de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Contacted me right away before building…
Contacted me right away before building my cable to ensure it will be built to my liking. Awesome fast service. I couldn't have picked a better team to help me with my project.
25 de marzo de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Dosen't deliver as promised
I ordered custom cables and choose shipping method that should arrive between 6-12 days. Today is the 14th day and I have yet not received my order. They can not keep up with their promise and blames it on Chinese new year. I WOULD NOT RECOMMEND ANYONE buying from MODDIY.
18 de marzo de 2026
Opinión espontánea
Respuesta de MODDIY
Dear by JiJi__GHoST,
Thank you for sharing your feedback with us. We truly value the opportunity to clarify.
Your order was placed on February 25th, and it was for premium tailor‑made custom cables. These cables are individually crafted to your exact specifications, including length, color, style, and PSU model, which naturally requires more preparation time than standard stock items.
As noted on our homepage (https://www.moddiy.com/images/notice/cny-notice-2026.png), all custom orders placed around the Chinese New Year holiday (Feb 6th to 26th) are affected by the seasonal closure. We understand how important this cable was for you and regret that the overlap with the holiday caused delays despite your request for the earliest possible shipment.
We sincerely apologize for the frustration this caused. Your feedback helps us improve communication and transparency, and we will continue working to make our timelines clearer for future customers.
Thank you again for giving us the opportunity to explain, and we hope you will consider us again should you need another custom solution.
Warm regards,
The MODDIY Team
Excellent store selling lots of useful…
Excellent store selling lots of useful items and very good customer service when I wanted to add items to an existing order. Would recommend!
13 de marzo de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Great advice on GPU cables!
Great conversation with them. I sent them photos of my setup and were able to identify exactly what I needed. Removed a lot of stress I had about getting the wiring wrong on my new GPU
11 de marzo de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Can't believe someone said "FAST"...
Can't believe someone said "FAST"...
I ordered a GPU power cable from MODDIY on Feb. 5th. Their website did inform that any custom item would not ship until after the Chinese New Year--but the item I ordered did say IN STOCK. On Feb. 25th I emailed them, where is my order? and they replied about it saying any orders not in stock during the CNY would not be actioned until after CNY --Feb 6th to 26th!! yet later that day I got an email telling me my item had SHIPPED. Okay--now today--March 7th!! I checked their website and it says my order is being PREPARED!!
The real kicker is that when I ordered the item I include a note telling them I need this item and asking politely that they send it at the earliest...
NEVER AGAIN!
7 de marzo de 2026
Opinión espontánea
Respuesta de MODDIY
Dear L Dowser,
Thank you for sharing your feedback with us. We truly value the opportunity to clarify.
Your order was placed on February 9th, not February 5th as mentioned, and it was for a premium tailor‑made custom cable. These cables are individually crafted to your exact specifications, including length, color, style, and PSU model, which naturally requires more preparation time than standard stock items.
As noted on our homepage, all custom orders placed around the Chinese New Year holiday (Feb 6th to 26th) are affected by the seasonal closure. We understand how important this cable was for you and regret that the overlap with the holiday caused delays despite your request for the earliest possible shipment.
We sincerely apologize for the frustration this caused. Your feedback helps us improve communication and transparency, and we will continue working to make our timelines clearer for future customers.
Thank you again for giving us the opportunity to explain, and we hope you will consider us again should you need another custom solution.
Warm regards,
The MODDIY Team
These guys rock
These guys rock! Forgot to add a few things to my order. I reached out to them and they added it on no problem. And for once it wasn’t a bot I was talking to. But a real person who could help.
4 de marzo de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Great company
Great customer service, they were very friendly and they helped me out with my concerns and even changed my order while it was processing! Carrie was great and very polite!
24 de febrero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Fast response and actually had some of…
Fast response and actually had some of the random hard to get cables I couldn't find anywhere else for a Thunderbolt4 EXT header which you can't even get on the manufacturer website.
Highly recommended for specialized needs with fairly reasonable prices.
23 de febrero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
childish operators..... avoid like the plague
I ordered some PCIE connectors to put on my damaged power cables. A week later and it still says packing? Now after ignoring me they say some chinese new year garbage will mean I must wait several weeks before it gets shipped out. They say the web site said I would need to wait several weeks. No chance it said that. It also is not a custom cable nor did it say out of stock. I would never use this garbage company again. They have no respect for their customers time. I have a rig down, it has been down for a week. Now I have to order from some one else. And since they are now once again ghosting me after demanding my money back I will have to go to the bank and demand a charge back. Which they will initially refuse so I will have to harass the banking regulators until they get sick of my voice and order the bank to do the charge back. Avoid this company like the plague. They are dishonest, and have no respect for their customers time. They bring shame to themselves but since they have no self respect, they don't care.
13 de febrero de 2026
Opinión espontánea
Respuesta de MODDIY
We sincerely apologize for the inconvenience caused. As noted on our homepage, our office was closed from February 14 to February 20, and your order was placed on February 14. Please rest assured that your order has been fully refunded, and we have also responded to your message directly. Thank you for your understanding.
Awesome support
Awesome support! Very helpful and thorough when going into customer details. Extremely satisfied.
4 de febrero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Carrie is the best!!
Carrie is the best!!! Everybody talked about Carrie but she is actually real and extremely helpful!
2 de febrero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
They were very helpful with getting an…
They were very helpful with getting an order changed for me.
23 de enero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Customer Support
Customer support is great and easy to deal with.
29 de enero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
This experience has been nothing but…
This experience has been nothing but awesome, the night I ordered it was a Sunday but an hour later I had to change something , so I wrote an email and hour after that on a Sunday no less I got a reponse from Carrie asking what my issue was I told her she fixed it that night that is awesome customer service great communication and then I got my order in less than 2 weeks from China to USA In less than 2 weeks that is great from start to finish thanks again.
20 de enero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Excellent customer service.
I worked with Carrie to get some specialty cables made for a custom project. She was able to correctly identify what I needed and get me on the right track quickly. Highly recommend their services.
19 de enero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Great site with some custom and hard to find items!
They offer items that can be quite hard to find, as well as custom items, and the customer service is fantastic! Carrie was very helpful with my questions.
12 de enero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we’re always here to help! 😊 —MODDIY
Claim resolved
Carrie from Moddiy was a great help during the clarification process, she answered all my questions about shipping and ultimately solved my problem. Thank you very much.
9 de enero de 2026
Opinión espontánea
Respuesta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out—we’re always here to help! 😊 —MODDIY
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