MODDIY Opiniones 559

Great response time and help from customer service to make sure my order details were handled properly!

The customer service is very good that’s a good thing

Super responsive. I even messaged them back to make a change to my order and they were on top of it!

I had a great experience working with Carrie at ModDIY. I reached out with a detailed and somewhat specific request involving a Corsair SF1000 (ATX 3.1) and an RTX 5090 Founders Edition, and she responded quickly with clear guidance and the exact product links I needed.

After placing my order, I followed up with a request for additional cable combs and custom installation, and Carrie handled everything immediately and professionally, even while the order was already in the packing stage. Communication was fast, friendly, and reassuring throughout the process.

It’s clear she knows the products well and genuinely cares about getting the details right for the customer. ModDIY’s service — and Carrie’s support in particular — made the whole process easy and stress-free.

Highly recommended. I’ll definitely be ordering again.

— Tony Concepcion

The representative was very patient and answered all of my questions and provided excellent recommendations.

Support was fast and helpful

Carrie was fantastic. She helped all the way from the beginning to the end. It was very valuable since I’m learning and new to custom cabling etc

I needed to change the color on an order I’d just placed. Support replied quickly, a real person handled it, and the change was done in minutes. Easy and smooth experience.

I was put in contact with Carrie to order modular cables compatible with my FSP Hydro PTM PRO 1200W PSU. She was very responsive, patient, and professional. Even though I’m inexperienced, she clearly answered all my questions and guided me step by step. Thanks to her, I was able to finalize my order with confidence. Highly recommended!

Support was kind, friendly, and overall very helpful regarding a mistake that was made on my end.

Customer support worked with me to figure out what product would work in my admittedly very unique and strange situation. Knowledgeable and helpful. 5 stars.

Friendly and Patient staff also very helpful with

I had a compatibility question and they were able to respond lightning fast validating my purchase decision. Very responsive to all email inquiries and replies. I still haven't heard a peep from the OEM manufacturer. Will be revisiting for future needs.

They are extremely helpful and diligent in their work! They helped me a non tech person get the solution I required.

Thanks Carrie, you are the best.

Customer service top notch. Other companies could learn for sure. Communication good, responsive, and low friction.

Good specific products, allot of shipping methods to choose from, fast acting support employees.

I stumbled upon MODDIY when I needed a set of white cables for an all white build I just completed. I had a great 1000w PSU, but it was all black. I ordered a complete set of cables at a reasonable price, when considering they were built to my PSUs spec, and noticed they also offered the new 12Vx6 plug I needed for my new 5070ti. I received everything pretty quick and they work and look great!

Where MODDIY excelled even more is with their customer service. I switched out my GPU, and unfortunately the retaining clip on the plug snapped off, and I was bummed. It still works, but the back plate won't stay on. I sent in an email and got a response same day telling me they'd ship an entire new cable free of charge! This was amazing, as working with companies like Asus in the past, they refused to repair anything, or take a multi week exchange of emails and calls to actually take some action.

Thank you MODDIY, you're my new favorite company when I need something for custom builds :)

Five-star service, every time ⭐⭐⭐⭐⭐

Customer service doesn’t get better than this. Sure, their catalog is massive and search can be a bit “meh,” but tap the chat bubble bottom-right and a real human will help you find it, customize it, or build it from scratch. Friendly, fast, and clearly not a bot 🤝

I’ve ordered customized cables from ModDIY multiple times and they’ll continue to be my go-to. Lead times are quick, quality is solid. I did have one fan extension where the connector came off on first unplug, but I’m confident they’d have replaced it in a heartbeat if I’d asked. Humans make things—and they make it right. Highly recommended 🔌✨