Modular Closets Opiniones 

4217
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What makes the experience great? Starts with the design services, a in person inactive video call. Our designer listen very carefully to or desired outcomes. And within an hour of drafting and red... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We ordered a closet system and explained upfront the delivery process of a flight of stairs. We were told all was taken care of and would be delivered. We had two different companies that would no... Ver más

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Valorada con 5 estrellas sobre 5

I used Modular closets during a renovation of my master bath and closet five years ago. We just bought an older home and are renovating it too to bottom. One of the first things I did was contact Mo... Ver más

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Valorada con 5 estrellas sobre 5

Modular Closets was at fantastic experience from start to finish. It started with my designer Shea who helped me shape my perfect closet. He was very professional and great to work with. Then he fo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Planta de almacenamiento
  2. también en la categoría
  3. Tienda de muebles

Escrito por la empresa

Design Your Own Closet- Save Hundreds With Our Affordable, Easy To Assemble, High-Quality Modular Closet Systems, And Organizers.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(4217)

432 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent quality and design!

I would say the product was excellent quality and beautiful design! Looking more for another bedroom closet!

8 de julio de 2026
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Respuesta de Modular Closets

Thanks for the incredible feedback, Yuki! We're thrilled to hear you love the quality and aesthetic of your new closet. We can't wait to help you transform your next bedroom space!

Valorada con 5 estrellas sobre 5

The rod receive was not the size as…

Changing my review of Modular Closets from 1 to 5 stars. They are replacing my rod.
Thank you

13 de julio de 2026
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Respuesta de Modular Closets

We're so sorry for the mix-up with your rod size, Alfred! I’ve alerted our support team, and they've already reached out to send you the correct replacement. Please keep an eye on your inbox so we can get this taken care of for you!

Valorada con 5 estrellas sobre 5

Great communication and responsiveness…

Great communication and responsiveness by my rep. Shipping was fast and the product is great quality!

9 de julio de 2026
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Respuesta de Modular Closets

We're glad to hear that your rep provided great support and that the shipping and install process went smoothly. Looking forward to many more successful projects together!

Valorada con 4 estrellas sobre 5

Great product

Great product! Easy assembly,sturdy.
A inter graded full length wall mount could make it better.

9 de julio de 2026
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Respuesta de Modular Closets

We're thrilled to hear assembly went smoothly, Steven! We actually designed our systems with a patented cleat system because it's specifically engineered and tested to last longer than standard integrated wall mounts. Enjoy your new closet!

Valorada con 4 estrellas sobre 5

Good 3D design and customer service for…

Good 3D design and customer service for fixes after delivery

10 de julio de 2026
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Respuesta de Modular Closets

We're happy to hear that our 3D designs helped you envision the space and that our customer service team could keep things running smoothly! Enjoy your new closet!

Valorada con 5 estrellas sobre 5

The assembly was easy

The assembly was easy. Great quality. Customer service was helpful.

10 de julio de 2026
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Respuesta de Modular Closets

We're thrilled our team could help you out and that you love the quality of your new closet, Vin! Enjoy the added organization!

Valorada con 1 estrellas sobre 5

Quality of the product

Quality of the product. It ships. Is compressed wood.

9 de julio de 2026
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Respuesta de Modular Closets

We're sorry to hear the material wasn't what you expected, Eileen. Our closets are built using High-Quality Thermally Fused Laminate (TFL) and are third-party lab tested to ensure maximum durability. We stand behind the quality of every product and back every system with a Lifetime Warranty. If you have any issues with your closet, feel free to reach out to support@modularclosets.com so we can help!

Valorada con 5 estrellas sobre 5

Closets closets closets 😡

Outstanding customer service, and quality of the products

9 de julio de 2026
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Respuesta de Modular Closets

We're thrilled to hear you had such a great experience with our team and products, Tom! We appreciate the awesome review and hope you enjoy your new setup!

Valorada con 5 estrellas sobre 5

Small issue quickly resolved

I did have one small issue with the hutch sides, but the customer support team and my sales rep took great care of it. They immediately sent me new/missing parts and the issue was quickly resolved. Fantastic support.

13 de agosto de 2026
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Respuesta de Modular Closets

We're glad our team was able to get those parts out to you quickly, Casey! Hope you enjoy your newly organized space!

Valorada con 5 estrellas sobre 5

Everything was great.

Everything was great.
We were sent the wrong face plates for the drawers, I called and they sent the correct ones right away.
Every time I spoke with a representative they were always kind and had a lot of patience with me. I’m hoping to redo my daughters closet in the near future and will definitely be using this company again.

30 de junio de 2026
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Respuesta de Modular Closets

We're glad our customer support team took such great care of you, Gerry! We look forward to helping with your daughter's closet and hope you enjoy your new space!

Valorada con 4 estrellas sobre 5

Very easy to order and the designer…

Very easy to order and the designer helped take all the guess work out of what would fit in our space. It took a little bit of time to understand the direction but once you put the first unit together, you understand the build process. The quality is very good and I most definitely love the closet. It’s perfect! My only complaint is the delivery. Delivery cost was expensive and they will only drop off the units on the sidewalk. And they give you a large window of time in which you must be there for drop off. Otherwise, I do plan to use Modular Closets again.

1 de julio de 2026
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Respuesta de Modular Closets

We're glad our design team helped create the perfect space and that you love your new closet, Charlene! I've made note of your feedback regarding delivery and will forward that to our operations team. Enjoy your organized space!

Valorada con 5 estrellas sobre 5

I need doors and laundry room

Thank you very much, whole house professionally done …thanks to your sales and support team .

29 de junio de 2026
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Respuesta de Modular Closets

We're sorry for the wait, Nicholas. I’ve alerted our support team, and someone is reaching out to you via email right now to help out. Please keep an eye on your inbox so we can get everything sorted!

Valorada con 1 estrellas sobre 5

I am extremely dissatisfied with this…

I am extremely dissatisfied with this product; it arrived damaged, and incomplete parts were sent.

7 de julio de 2026
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Respuesta de Modular Closets

We're sorry your order arrived with missing and damaged parts. I've alerted our customer support team so they can reach out to you directly to get this resolved. You can also email us at support@modularclosets.com with your order details, and we’ll get those replacement parts shipped out to you ASAP.

Valorada con 2 estrellas sobre 5

Fail

Your instructions are far from clear I am an automobile mechanic and if I wasn’t, this would have been a struggle. The quality of your drawer system is adequate if that. The strength of your drawer slides and the position of their mounting allows the drawers to be too close together. This is because the grooves in your main frames are machined to close together.

7 de julio de 2026
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Respuesta de Modular Closets

We're really sorry to hear about the frustration with the instructions and drawer spacing, Peter. We take feedback on assembly precision very seriously and would like to take a closer look at the drawer slide alignment issue you described. Please reach out to our customer support manager directly at (732) 201-6481 so we can review your setup and make this right.

Valorada con 5 estrellas sobre 5

Entryway Mudroom System

Jack, the design consultant was very helpful in designing a small area of my entryway. When we received the order, we were missing parts but they handled the issue quickly and received the parts the next day. Overall we received an excellent customer service from designing to delivery process. We are glad we ordered from them even though it took a while to assemble and install the modular system. The product is great quality wood, very heavy and would highly recommend them if you are looking for home organization ideas especially maximizing small spaces.

30 de junio de 2026
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Respuesta de Modular Closets

We're thrilled Jack could help maximize your entryway and that you love the quality of your new space! We appreciate your recommendation and hope you enjoy the extra organization!

Valorada con 5 estrellas sobre 5

Brenda and Modular are exceptional

Brenda and Modular were exceptional. Glad I found them and her. Their products are top of the line quality, but even better is the design process. I gave Brenda the measurements. She was patient and proactive over 3 design calls. I consulted my wife each round and we got exactly what we needed whistles and bells included. 2 pallets came in a week. After 3 work days we have a 15k result at half the price - just follow the instructions! This after a few years and got 4+ quotes. Modular was a perfect fit for us and our closet!

29 de julio de 2026
Opinión espontánea
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Respuesta de Modular Closets

We're thrilled to hear how helpful Brenda was and how simple the process was for you, Andrew! We love hearing how easy it was to upgrade your space and hope you and your wife get lots of great use out of the new setup!

Valorada con 5 estrellas sobre 5

Customer service was incredible

Customer service was incredible! Closets work great and function well.

1 de julio de 2026
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Respuesta de Modular Closets

We're glad our team could help when you needed it and that you love your new closets, Justin! Enjoy the added organization!

Valorada con 4 estrellas sobre 5

Everyone i had contact with done and…

Everyone i had contact with done and exepectional and wanted to be sure i was completely satisfied.

3 de julio de 2026
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Respuesta de Modular Closets

We're glad our team took great care of you and made sure that you are happy with your closet, Kenneth! Enjoy your newly organized space!

Valorada con 5 estrellas sobre 5

Owner’s closet makeover

Owner’s closet makeover! Great design assistance and product shipped and delivered quickly with no issues. Products were created and installed with ease! Would recommend to anyone ready to update and have better storage and organization with a beautiful outcome.

1 de julio de 2026
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Respuesta de Modular Closets

We appreciate the recommendation, Adrienne, and are glad the process was seamless! We love working with you and look forward to more successful installs!

Valorada con 5 estrellas sobre 5

Some pieces were damaged in shipment…

Some pieces were damaged in shipment but replacements were promptly sent. A few pieces of hardware were missing but were also replaced quickly.

25 de junio de 2026
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Respuesta de Modular Closets

Thanks for the 5 stars and your patience! We're glad we could get those replacement pieces out to you quickly and keep the installation running smoothly. Enjoy your new closet!

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