MOL Learn Opiniones 129

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found the course challenging as I have been out of academia for over 20 years. I am currently enrolled in the CIPD Level 3 People Foundations course. The customer service staff at Mol Learn have be... Ver más

Valorada con 5 estrellas sobre 5

I had to defer a module which was causing some worry. Kyle responded to my query promptly and compassionately and gave options i hadn't considered. Knowing we have this level of support behind us prom... Ver más

Valorada con 5 estrellas sobre 5

My review only relates to the induction set-up as I have recently joined MOL Learn to study my CIPD Level 7. Huge praise to Ellen Howard, who is the Qualifications Advisor who helped my through the sm... Ver más

Valorada con 5 estrellas sobre 5

Laura Skeldon was extremely helpful and supportive throughout my enrolment process with MOL. She was attentive, responsive, and took the time to answer all my questions clearly. Her guidance made the... Ver más

Información sobre la empresa

  1. Institución educativa

Escrito por la empresa

MOL is an established learning and development provider with nearly 40 years’ experience of designing and delivering professional qualifications.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Restricted log-in

I opened a ticket because of an error restricting my log-in to the VLE. I reported the problem to VLE Helpdesk and the response came from Ian who informed me he received my issue and will work on it urgently and that i will receive all the support needed in case it hinders my progress in my assessment. Not very long and I received another e-mail from them informing me I can now login with no issues.
The professionalism and swift responses are greatly appreciated.

18 de agosto de 2025
Opinión espontánea
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Respuesta de MOL Learn

Hi Hashem, it's great to hear that your issue received a swift response! Thank you for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

overall service was fast and effective

overall service was fast, and instructions well communicated
Ellen Howard gave assisted with all me queries and that made the process so much easy.

14 de agosto de 2025
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Respuesta de MOL Learn

Hi Georgia, thank you for leaving this lovely review. We will make sure this is passed on to Ellen!

Valorada con 5 estrellas sobre 5

Excellent support

I truly appreciate the support provided by Ms. Ellen Howard during the CIPD enrollment process. She made everything quick and straightforward, even managing a last-minute request with professionalism and great attention to detail. Her positive attitude and timely assistance made a real difference. Thank you for the excellent support!

8 de agosto de 2025
Opinión espontánea
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Respuesta de MOL Learn

Hi Jelena, thank you taking the time to leave this review, we're glad you've had a positive experience with us. We'll make sure this message is passed on to Ellen.

Valorada con 5 estrellas sobre 5

Ellen was extremely helpful and…

Ellen was extremely helpful and informative, looking forward to returning to Mol to complete my studies.

4 de agosto de 2025
Opinión espontánea
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Respuesta de MOL Learn

Thank you for taking the time to leave this review and we look forward to welcoming you back! We'll be sure to pass this on to Ellen.

Valorada con 5 estrellas sobre 5

I've studied through MOL before

I've studied through MOL before, and found them to be helpful, and efficient. Ellen Howard, Qualifications Advisor, has been great and answered all manner of queries. I'm thoroughly looking forward to my next course with MOL.

22 de julio de 2025
Opinión espontánea
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Respuesta de MOL Learn

We'll be glad to have you back! Thanks for your review, the MOL team.

Valorada con 5 estrellas sobre 5

Quick and helpful replies!

Quick and helpful replies! Ellen Howard was brilliant she really helped me easily understand what I needed to do and answered all of my questions!

14 de julio de 2025
Opinión espontánea
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Respuesta de MOL Learn

Thanks Daisy, we're really glad to hear that. Do get back in touch if you need anything further!

Valorada con 5 estrellas sobre 5

Ian excellent customer care

I was struggling to upload my assignment, I contacted the VLE help-desk and Ian exceeded my expectations with his offer of support and clear communication. I could not be more grateful Ian is a fabulous ambassador for you brand. Ian allayed my concerns and could not have been more helpful and supportive.

11 de julio de 2025
Opinión espontánea
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Respuesta de MOL Learn

Thanks for the feedback, Claire. We're happy to help!

Valorada con 5 estrellas sobre 5

It was great experience with MOL.Thank…

It was great experience with MOL.Thank you so much Ellen Howard, for making my journey with MOL easier. Your support has truly made a difference!

8 de julio de 2025
Opinión espontánea
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Respuesta de MOL Learn

Thank you for your review. Good luck with your qualification!

Valorada con 5 estrellas sobre 5

Ian was very helpful

Ian was very helpful, friendly and polite . It was a pleasure exchanging emails with him,

7 de julio de 2025
Opinión espontánea
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Respuesta de MOL Learn

Thanks Claudia, we'll be sure to let Ian know!

Valorada con 5 estrellas sobre 5

Clara Jee’s review for MOL

My name is Clara Jee. The MOL Learn for me is quite new study tool and platform. I had lots of confusion in the very beginning.
MOL learn team( from VLE and from Program) helped me a lot and update my request very efficiently.
I wish MOL Learn can receive more students~and have more business~

7 de junio de 2025
Opinión espontánea
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Respuesta de MOL Learn

Thanks for taking time to leave the review, Clara. We're glad we could help.

Valorada con 5 estrellas sobre 5

With my exam date looming around the …

With my exam date looming around the corner I uploaded my mock results onto the portal in hope ro receive feed back which would be be helpful when revising however i had uploaded the wrong document and was unable to submit the correct draft. Ian at MOL help desk was so helpful with resolving this issue exercising patience and swift responses during my dilemma and even providing screen shots to help navigate around the system. He even went the extra mile and informed the tutor of my situation fo ensure i could get my result in a timely manner.

4 de julio de 2025
Opinión espontánea
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Respuesta de MOL Learn

We're glad we could help. Thanks for leaving a review!

Valorada con 5 estrellas sobre 5

Since the first day I started with an…

Since the first day I started with an inquiry about enrolling for CIPD L5, the process has been extremely seamless. Special shoutout to Ellen Howard (Qualifications Advisor) for supporting me throughout the process. Keep it up, Ellen!

25 de junio de 2025
Opinión espontánea
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Respuesta de MOL Learn

Thanks Paul, we'll let Ellen know. Good luck with your CIPD qualification and your career in HR / L&D!

Valorada con 5 estrellas sobre 5

Fantastic service from MOL Learn

Fantastic service from MOL Learn, special thanks to Ellen who was my point of contact throughout the application process. Ellen was very prompt in all replies and in actioning everything that was required. Massive thanks to Ellen.

18 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent support

Ryan the Qualification Advisor was extremely helpful when communicating with MOL. He was on hand to answer any questions in an efficient, friendly and supportive manner. Ryan made the journey from enquiring to enrolling seamless and has made me look forward to starting my course.

I would recommend MOL learn advisors to anyone.

3 de junio de 2025
Opinión espontánea
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Respuesta de MOL Learn

Hi Isabelle, thanks for your review! We'll pass on your feedback. Enjoy your course!

Valorada con 4 estrellas sobre 5

Mol learn - review

Overall, the lecture provided a compelling, research-backed case. For HR professionals aiming to foster high-performance cultures while maintaining employee wellbeing and fairness, this lecture offered both strategic direction and practical tools.

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

I had the pleasure of speaking with Ellen a few times as she guided me with my application for the CLC, I was very pleased with the service an all my questions were answered and good communication was provided all through this process. Thank you Ellen for making the process so easy for me!

1 de mayo de 2025
Opinión espontánea
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Respuesta de MOL Learn

Hi Mayena. Thank you so much for the kind words. Good luck with your qualification!

Valorada con 5 estrellas sobre 5

Ellen was really helpful in answering…

Ellen was really helpful in answering all the questions I had promptly and clearly helping to ultimately make the decision to study with MOL! Great service, would recommend! Thanks Ellen.

9 de abril de 2025
Opinión espontánea
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Respuesta de MOL Learn

Thanks for the feedback - we'll pass it on to Ellen!

Valorada con 5 estrellas sobre 5

First Time User

I haven't used MOL Learn before however Ellen Howard has made the process extremely easy, great response time, providing all the information I needed to get started on my course and answering any question I had, I am now enrolled and looking forward to starting my course :)
Thanks again Ellen!

5 de marzo de 2025
Opinión espontánea
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Respuesta de MOL Learn

Thanks Georgina, we hope you enjoy your qualification! We'll pass your kind words on to Ellen.

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