Mollipopclub Opiniones 

19
TrustScore: 2 sobre 5

2,0

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2,0

Malo

TrustScore: 2 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 94% de las opiniones negativas

Suele tardar más de 1 mes en responder

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2,0

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(19)

19 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Paid for expedited shipping so 2-2 days…

Paid for expedited shipping so 2-2 days for arrival. 4 days later still haven't received them. Not starting off very well. Don't waste money $9.00 for nothing. I've wrote them twice with no response

26 de julio de 2026
Opinión espontánea
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Respuesta de Mollipopclub

Hi, thanks for flagging this. With the volume increase we've seen lately, expedited orders have been getting caught in the same shipping backlog as standard ones, which isn't right given what you paid for. I'm sorry you haven't heard back after two emails — that shouldn't happen. Please reply with your order number and I'll get your expedited shipping fee refunded and your order prioritized right away.

Valorada con 1 estrellas sobre 5

Mollipop is definitely a scam

Mollipop is definitely a scam. They very poorly package the product so it will likely arrive crushed and sticky. The order will likely be well over a month late, and if you try to cancel even weeks before its shipped they will deny canceling your order. When you recieve the damaged order you tried to cancel They will ghost you and you wont get a refund

29 de julio de 2026
Opinión espontánea
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Respuesta de Mollipopclub

Hi, thanks for the feedback. We've had a rough stretch this year — a run of production delays after selling out faster than expected, which backed up shipping and made some cancellation requests harder to process in time. We're also switching to sturdier packaging after seeing reports of items arriving crushed. We're working through the backlog and appreciate your patience — if you still need a refund or replacement, please reach out to support@mollipopclub.com with your order number.

Valorada con 1 estrellas sobre 5

Thanks for reviews saved me money I…

Thanks for reviews saved me money I figured wasn’t good

20 de julio de 2026
Opinión espontánea
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Respuesta de Mollipopclub

Thank you for sharing your feedback. We're sorry to hear our reviews gave you pause — we'd genuinely love the chance to change your mind. If you have any specific questions or concerns, please reach out to us directly at support@mollipop.com and we'll do our best to address them.

Valorada con 2 estrellas sobre 5

Bad for business

I opted to purchase the product with the agreement to make payments every 2 weeks. I submitted my payment information and was charged the total price. No way to cxl the my order or anything. Only an email address.

3 de julio de 2026
Opinión espontánea
Logotipo de Mollipopclub

Respuesta de Mollipopclub

We're sorry to hear about the trouble cancelling your order. Please reach out to our support team at support@mollipopclub.com with your order details, and we'll help get this sorted out as quickly as possible.

Valorada con 1 estrellas sobre 5

Scam

Scam. Waited for 1 month after several calls said that the product was shipped. I cannot can’t follow up on the delivery because it was sent ground without signature. Molly pop has to do that I’ve contacted them. They are no longer responding to me. There was a photo with the shipment not my front door, said it was delivered at three in the afternoon is showing a hand holding a package where the label cannot be read in the dark meaning it would’ve been delivered at night not in the middle of the afternoon as disclosed on the confirmation of delivery. I is a scam.

28 de junio de 2026
Opinión espontánea
Logotipo de Mollipopclub

Respuesta de Mollipopclub

We're sorry for the frustration this caused. Earlier this year, high demand led to us selling out of stock and experiencing backorders, which caused significant shipping delays, including with your order. We've since resolved our stock and supply issues. For your specific case, we'd like to look into the delivery discrepancy you mentioned — please email us at support@mollipopclub.com with your order number and the photo so we can follow up with our carrier directly.

Valorada con 1 estrellas sobre 5

I paid for 3-5 day shipping

I paid for 3-5 day shipping, but never received my order. I paid over $40 for three flavors of lollipop. Over one month later I got an email saying they had been delivered with a delivery photo of the wrong front door. FedEx had delivered them to the wrong address. I tried to contact FedEx to no avail. They told me they would only speak to the shipper about my order, and to contact the shipper. When I contacted Mollipop customer service, they gave me a $6.74 store credit that was only good for one week. Worst company ever!!!!!!! I will never ever do business with them again!!!

20 de junio de 2026
Opinión espontánea
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Respuesta de Mollipopclub

Thinking about adjusting previous response for brevity and reduced detail

Oh no, I'm so sorry to hear this! That's definitely not the experience we want for you. Please email us at support@mollipopclub.com with your order number so we can make this right. Thank you for letting us know!

Valorada con 1 estrellas sobre 5

Ordered

Ordered, they took my money, and I haven't received the product. Sent 5 emails and No response. Turned it into my bank. DO NOT order from them. Scam Scam Scam

1 de junio de 2026
Opinión espontánea
Logotipo de Mollipopclub

Respuesta de Mollipopclub

We're sorry to hear this, and we understand the frustration of not getting a response. Please email us at support@mollipopclub.com with your order number so we can look into this right away.

Valorada con 1 estrellas sobre 5

Scam

After months of waiting, I never even received them and fehu wouldn't even think about a refund. Definitely a SCAM

15 de junio de 2026
Opinión espontánea
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Respuesta de Mollipopclub

We're sorry to hear this and understand your frustration with the wait. Please email us at support@mollipopclub.com with your order number so we can look into a resolution.

Valorada con 1 estrellas sobre 5

They can’t fulfill orders

I’ve ordered 2x. First time took almost a month to receive them. Figured they were a new company, so I’d give them another shot since I liked the lollipops. Second order…it’s been a month and I still haven’t received them. Boooooo. Not sure I will ever get them at this point.

14 de mayo de 2026
Opinión espontánea
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Respuesta de Mollipopclub

We're sorry for the delay — we ran out of stock due to high demand both times, which caused these shipping delays. Please email us at support@mollipopclub.com with your order number so we can track this down for you.

Valorada con 1 estrellas sobre 5

This company takes your money and gives…

This company takes your money and gives you the runaround blaming back order and production and you never get a refund or the product!!! 100% SCAMMERS!!!

17 de mayo de 2026
Opinión espontánea
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Respuesta de Mollipopclub

We're sorry to hear this, and we understand how frustrating delays with backorders and production can be. Please email us at support@mollipopclub.com with your order number so we can look into a resolution for you.

Valorada con 1 estrellas sobre 5

Ordered 5/6/2026

Ordered 5/6/2026. Never sent product. Emailed them and they make excuse after excuse. Been a whole month. Disputing transaction now with my bank. Scam company.

6 de mayo de 2026
Opinión espontánea
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Respuesta de Mollipopclub

We're sorry to hear this and understand the frustration of the wait. We're working diligently to grow our team and fix these issues. Please email us at support@mollipopclub.com with your order number so we can look into this for you.

Valorada con 1 estrellas sobre 5

Not Worth The Hassle

Been a month, no product. I contacted them twice to cancel but they won't. Their position remains that "there has been a delay but now they are preparing the shipment." First they offered me a 15% coupon and then a 50% coupon. Obviously I do not want to give them more of my money. lol.

edited to reply: I e-mailed so many times before writing the original review. Eventually the product did come, but the whole thing was ridiculous and absolutely not worth it.

In fairness, since I did eventually recieve the suckers, I will edit the title from scam to "not worth hassle."

28 de mayo de 2026
Opinión espontánea
Logotipo de Mollipopclub

Respuesta de Mollipopclub

We're sorry to hear this and understand the frustration of the wait. We're working diligently to grow our team and fix these issues. Please email us at support@mollipopclub.com with your order number so we can look into this for you.

Valorada con 1 estrellas sobre 5

Scam

Also ordered 5/2, order never shipped. Gave the run around in emails about made up delays. When I requested a refund, crickets. I already put in for a charge back with the credit card company. Don't buy from this fraudulent company

2 de mayo de 2026
Opinión espontánea
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Respuesta de Mollipopclub

We're sorry to hear this and understand the frustration with the delay. We experienced specific delays in May and June and are working diligently to grow our team and fix these issues. Please email us at support@mollipopclub.com with your order number so we can look into this for you.

Valorada con 1 estrellas sobre 5

Ordered 5/7

Ordered 5/7. Got the confirmation email for the order saying that due to severe weather in the northeast orders might be slightly delayed. Get another email on 5/20 saying there's logistic issues affecting shipments headed to my area. Why keep giving everyone a 15% off code. Nobody in their right mind is going to order anything again from a company that can't even send out the initial order.

7 de mayo de 2026
Opinión espontánea
Logotipo de Mollipopclub

Respuesta de Mollipopclub

We're sorry for the delay and understand the frustration. We experienced specific delays in May and June due to weather and logistics issues, and we're working diligently to grow our team and fix these issues. Please email us at support@mollipopclub.com with your order number so we can look into this for you.

Valorada con 5 estrellas sobre 5

Delivery took a while due to out of…

Delivery took a while due to out of stock issue which is understandable since it is a new company but as soon as I receive the lollipops it taste great and effective for me. I love the new flavor Blue Raspberry and Watermelon.

17 de mayo de 2026
Opinión espontánea
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Respuesta de Mollipopclub

Thank you so much for your patience and for giving us a chance despite the delay! So glad you loved the Blue Raspberry and Watermelon flavors — we'll keep making sure new flavors like these are worth the wait. Thanks for being an awesome customer!

Valorada con 1 estrellas sobre 5

Customer Service is Non-Existent

I ordered on 5/8 and it's 5/15 and my order status has not been updated. I emailed customer service and no response. I even paid the $9.99 for expedited shipping and NOTHING. I will never again order from this company. I want my money back.

8 de mayo de 2026
Opinión espontánea
Logotipo de Mollipopclub

Respuesta de Mollipopclub

We're sorry to hear this and understand the frustration, especially after paying for expedited shipping. We experienced specific delays in May and June due to weather and logistics issues, and we're working diligently to grow our team and fix these issues. Please email us at support@mollipopclub.com with your order number so we can look into this for you.

Valorada con 1 estrellas sobre 5

Don’t Expect Timely Shipment of Order

Per their website “Orders typically ship within 1–2 business days. Delivery times vary by location, but most U.S. orders arrive within 2-5 business days. You’ll receive tracking once your order ships.”
Placed order 5/8. 5 business days later my order still hasn’t shipped. My current status says “We're preparing these items for shipping.” I have sent multiple emails with no response.

15 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service & shipping

I placed an order on May 2nd. It is now May 14th & the order has not shipped. Ive asked politely FIVE times to cancel & refund my card. Has not happened. Also, company outright lied- citing "severe weather in the northeast " as the cause of the delay. I live in the northeast and there is no such weather.

2 de mayo de 2026
Opinión espontánea
Logotipo de Mollipopclub

Respuesta de Mollipopclub

We're sorry for the delay and for not processing your cancellation and refund request sooner — that's not the experience we want for you. We did experience broader logistics and stock issues in May and June that affected shipping across the board, and we're working diligently to grow our team and fix these issues. Please email us at support@mollipopclub.com with your order number so we can get your refund handled.

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