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Momentoi Opiniones 

10
•
TrustScore: 2.5 sobre 5

2,5

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2,5

Malo

TrustScore: 2.5 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 87% de las opiniones negativas

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2,5

Todas las opiniones

(10)

10 opiniones en los últimos 12 meses

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Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 1 estrellas sobre 5

Do not buy from this seller

Do not buy from this seller , incomplete order received , ordered 4 ceiling fans , supposed to be supplied with adapters , it wasn’t contacted seller they said depose of and they with send out new order , they haven’t and now totally ignore any correspondence so I Jane been conned out of £63.96 AVOID AVOID AVIOD

27 de mayo de 2026
Opinión espontánea
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Respuesta de Momentoi

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@momentoi.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.

Valorada con 1 estrellas sobre 5

I ordered 2 ceiling fans

DO NOT USE THIS COMPANY!
I ordered 2 ceiling fans, one sparked and stopped working did not try the other as dangerous. I have sent emails but no reply and cannot ring customer service as no number.
This is a dishonest company and a scam, do NOT use!

25 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent customer service

The actual item was broken and wouldn’t work. I believe that was more to do with bad handling in transportation . When I asked for a refund the response was quick and efficient and issued the same day. The customer service was excellent. Would definitely use again.

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Received Sweat Towel from them witch I…

Received Sweat Towel from them witch I never ordered now they are asking me to pay for the requested return information but still getting asked to pay for them

24 de junio de 2026
Opinión espontánea
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Respuesta de Momentoi

Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize for the disappointing experience you had and fully understand your frustration.
We take your feedback very seriously and will review our service to prevent this from happening to other customers.
Please send your details to our customer service email address: service@momentoi.com .Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valorada con 1 estrellas sobre 5

Flower bird baths

I ordered 4 flower bird baths. The picture on the site showed a bird having a bath and looked quite large. When it arrived they were very small and there is no way a bird could drink out of it let alone have a bath.
Not even suitable for insects as there is no
Way they can have a drink without falling in.
I have found several dead already.
I complained to customers service who asked me to send photos which I have done. I have had no response.
DO NOT USE THIS SITE!!!

8 de junio de 2026
Opinión espontánea
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Respuesta de Momentoi

Dear Customer, Thanks for letting us know about your experience. We’re sorry the product didn’t match what was shown. Our support team is ready to help, so please email them at service@momentoi.com with your order details. We’ll get this sorted out for you.

Valorada con 1 estrellas sobre 5

Awefull service

Awefull service , same problem as someone else , ordered light fans , they didnt send the adapters i paid for , then tried to charge me more money for thier mistake , told them uk trading standard laws says i aint got to pay for return as they wanted more money , told them thier to pay never got a reply , just like all the others i then entered a battle to get my money back in the end the bank did , stay well clear , shocking service money grabbing gits

22 de junio de 2026
Opinión espontánea
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Respuesta de Momentoi

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@momentoi.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.

Valorada con 1 estrellas sobre 5

Adapter never arrived on my fan light

Adapter never arrived on my fan light. Remote is cracked on the back. Terrible service

19 de junio de 2026
Opinión espontánea
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Respuesta de Momentoi

Dear Customer,Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly atservice@momentoi.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Valorada con 1 estrellas sobre 5

Shocking service

Shocking service , ordered an item before the end of may , now middle of June and it’s still not arrived. Doubt very much it ever will , tracking is still saying ‘ on its way ‘ and has been for a couple of weeks. Do not buy anything from this company if you can help it

16 de junio de 2026
Opinión espontánea
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Respuesta de Momentoi

Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@momentoi.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.

Valorada con 1 estrellas sobre 5

Ordered the flower bird baths

Ordered the flower bird baths, when they arrived they were that small a bee would have struggled to fit in. Then they wouldn't give my money back without jumping through lots of hoops first. Opened a case with PayPal then they wouldn't give me my money back unless I closed my case. On going battle for three weeks now. BEE VERY CAREFUL OF THIS SITE.

9 de mayo de 2026
Opinión espontánea
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Respuesta de Momentoi

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@momentoi.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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