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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service. Non judgemental staff that made it very easy to talk to and feel comfortable. Very clear format for document upload and really puts into perspective spending habits and areas that... Ver más

Valorada con 5 estrellas sobre 5

Unbelievable service !!! After months of worrying about not being able to cover outgoings, i contacted Money Wellness. After one phone call,this company sorted my finances, and put my mind at rest... Ver más

Valorada con 5 estrellas sobre 5

Good advisors, non judgemental ,explain everything clearly, happy to answer questions and gave solutions with explanations. Really helped me with good advice and help me get things back in order. Defi... Ver más

Valorada con 5 estrellas sobre 5

This company has helped me tremendously. The worry and stress I had been experiencing were overwhelming, and I honestly didn’t know how I was going to cope. Money Well supported me throughout the DRO... Ver más

Información sobre la empresa

  1. Servicio de asesoramiento crediticio

Escrito por la empresa

We are on a mission to help everybody improve their finances. We are here to help solve your money worries with free, clear and impartial advice.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 94% de las opiniones negativas

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4,8

Todas las opiniones

(4724)

1500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Polite staff

I’m very happy with the service I received from Money Wellness. Anna helped me with my application she explained everything clearly for me and made sure I understood before moving ahead . The polite respect and communication was outstanding. Made me feel at ease during the process. Thank you very much

28 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer care is exemplary

The customer care is exemplary. They are very helpful and understanding.
I expected my issue to be really difficult to deal with but Money Wellness made it very easy.

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Which app should we use ?!

Can you please advise what app is the correct app to use in order to track the progress etc of a Debt Management Plan? There are 2 apps on the App Store - one called Money Advisory Centre and the other called Money Wellness. Both have negative reviews where users are reporting inability to log in, but aside from that, it would be helpful to know which one to use as that information wasn't provided when the plan was set-up about a month ago. I've spoken to someone on chat and he gave me a link to the Money Advisory Centre app but it doesn't seem right?!

Update: We’ve logged in successfully on the app called Money Wellness, and the details showing are correct. You may wish to, therefore, advise the chap I spoke to on chat - Mohammed, that he’s giving out incorrect information!! In addition, I’m not sure why you notified Trustpilot that my review was for another business and not yours?!? The link to your website is the same website we used to set everything up and I validated it was the same company BEFORE posting this review. Not sure what’s going on, but due to that added infuriation and lack of accountability, I’ve now downgraded you to 1 star!

1 de septiembre de 2026
Opinión espontánea
Logotipo de Money Wellness

Respuesta de Money Wellness

Hi Sharon,

Thank you for taking the time to share this, and we're glad you were able to log in successfully once you found the right app.

To clarify: Money Wellness and Money Advisory Centre are two separate companies, so the app you should be using to track your plan is the Money Wellness app. We're sorry for the confusion this caused.

We've also looked into the Trustpilot query, and we're sorry for any frustration this added. Please get in touch if you'd like to discuss this further.

Thanks,
Money Wellness

Valorada con 1 estrellas sobre 5

I submitted one enquiry then changed my…

I submitted one enquiry then changed my mind that I no longer wanted to pursue potential support with this company. I was busy and I am also autistic so chose to block their number, thinking that the chances are they would make a couple of further phone calls and then stop. I have genuinely been HARASSED with multiple phone calls, from multiple phone numbers. It has been daily. I think this is completely unacceptable conduct and quite frankly am disgusted with the ethics of this company.

17 de agosto de 2026
Opinión espontánea
Logotipo de Money Wellness

Respuesta de Money Wellness

Hi Mel,

Thank you for taking the time to share this, and we're sorry to hear the number of calls has left you feeling this way. That's not how we want anyone to experience contact from us.

We've fed this back to make sure your enquiry is closed down properly and that no further calls are made. If you're still receiving contact, please let us know the details and we'll get this resolved straight away.

Thanks,
Money Wellness

Valorada con 1 estrellas sobre 5

FD147472 Terrible company...made 2 appointments…

FD147472 Terrible company...made 2 appointments for a call nobody ever called for either appointment then received a text & email to say my case was now with senior verification officer who will be in touch with me if needed as they have received all information needed aint heard nothing from them for a month today recive a text to say my case as been closed as my referral has been inactive.. emails go unanswered,if you call your on hold for hours..now have to go through whole thing again & find a more teliable company to do DRO

14 de agosto de 2026
Opinión espontánea
Logotipo de Money Wellness

Respuesta de Money Wellness

Hi Debbie,

Thank you for taking the time to share this, and we're sorry to hear about the missed appointments and the lack of follow-up on your case — that's not the standard of service we want for anyone, especially with something as important as a DRO application.

We've fed this back to make sure appointments are kept and cases don't go quiet without proper contact. We can also see we've been trying to reach you, but the number on file isn't connecting.

Please email us your details at droinformation@moneywellness.com and we'll pick this up directly.

Thanks,
Money Wellness

Valorada con 5 estrellas sobre 5

Practical, useful help and no judgement.

Everyone at Money Wellness was very helpful and friendly. They talked through my situation and the various options for dealing with it and, once we decided on the correct course of action, they quickly sorted my application for a Debt Relief Order which was then in place within days.
I feel like I've got my life back and can't thank the people who helped me nearly enough.
They then followed up with further advice and support and I highly recommend them to anyone struggling with debt. They won't judge you but they will help you and help you to help yourself.
A terrific organisation.

20 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Accessed for support

Accessed for support. Completed referral form. Waiting to upload my documents. Can’t login. No upload facility.
What kind of idiot outfit is this. Vulnerable people need help and your website doesn’t work. Totally fed up with these clowns.

11 de agosto de 2026
Opinión espontánea
Logotipo de Money Wellness

Respuesta de Money Wellness

Hi Michael,

Thank you for taking the time to share this feedback, and we're sorry to hear you had trouble logging in and uploading your documents.

If you're still having issues, please get in touch at droinformation@moneywellness.com and we'll help get this sorted for you directly.

Thanks,
Money Wellness

Valorada con 1 estrellas sobre 5

Don't use people they will land you in…

Don't use people they will land you in more dept HORRIBLE TYRANT COMPANY! 😠 😡 😤

15 de agosto de 2025
Opinión espontánea
Logotipo de Money Wellness

Respuesta de Money Wellness

Hi,

Thanks for your review.

So we can help and investigate what has happened since your DRO was approved, please email us further details to droinformation@moneywellness.com.

Thanks,
Money Wellness

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