Excellent service. Non judgemental staff that made it very easy to talk to and feel comfortable. Very clear format for document upload and really puts into perspective spending habits and areas that... Ver más
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Consulta las opiniones de los clientes
Unbelievable service !!! After months of worrying about not being able to cover outgoings, i contacted Money Wellness. After one phone call,this company sorted my finances, and put my mind at rest... Ver más
Good advisors, non judgemental ,explain everything clearly, happy to answer questions and gave solutions with explanations. Really helped me with good advice and help me get things back in order. Defi... Ver más
This company has helped me tremendously. The worry and stress I had been experiencing were overwhelming, and I honestly didn’t know how I was going to cope. Money Well supported me throughout the DRO... Ver más
Información sobre la empresa
Escrito por la empresa
We are on a mission to help everybody improve their finances. We are here to help solve your money worries with free, clear and impartial advice.
Información de contacto
Floor 15, Blue Tower, MediaCityUK, M50 2AB, Salford Quays, Reino Unido
- 0161 518 8285
- enquiry@moneywellness.com
- moneywellness.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 semana
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Really helpful it’s a lengthy process…
Really helpful it’s a lengthy process but worth it.
From start to finish the staff have…
From start to finish the staff have gone above and beyond. They made the process as easy as possible & they made sure I was comfortable during the process. THANK YOU very much.
An Execellent company Very nice staff…
An Execellent company Very nice staff always ready to help. I strongly recommend Money Willness to everyone.
All there representatives were curtious…
All there representatives were curtious and really explained all of the process until I was happy with the results. .
Polite staff
I’m very happy with the service I received from Money Wellness. Anna helped me with my application she explained everything clearly for me and made sure I understood before moving ahead . The polite respect and communication was outstanding. Made me feel at ease during the process. Thank you very much
The customer care is exemplary
The customer care is exemplary. They are very helpful and understanding.
I expected my issue to be really difficult to deal with but Money Wellness made it very easy.
Staff knew exactly what was required…
Staff knew exactly what was required and were professional and friendly.
Amazing
So straight forward, quick process and really supportive.
Which app should we use ?!
Can you please advise what app is the correct app to use in order to track the progress etc of a Debt Management Plan? There are 2 apps on the App Store - one called Money Advisory Centre and the other called Money Wellness. Both have negative reviews where users are reporting inability to log in, but aside from that, it would be helpful to know which one to use as that information wasn't provided when the plan was set-up about a month ago. I've spoken to someone on chat and he gave me a link to the Money Advisory Centre app but it doesn't seem right?!
Update: We’ve logged in successfully on the app called Money Wellness, and the details showing are correct. You may wish to, therefore, advise the chap I spoke to on chat - Mohammed, that he’s giving out incorrect information!! In addition, I’m not sure why you notified Trustpilot that my review was for another business and not yours?!? The link to your website is the same website we used to set everything up and I validated it was the same company BEFORE posting this review. Not sure what’s going on, but due to that added infuriation and lack of accountability, I’ve now downgraded you to 1 star!

Respuesta de Money Wellness
Made me feel at ease and comfortable…
Made me feel at ease and comfortable very professional and polite I would recommend
Professional staff very happy to deal…
Professional staff very happy to deal with me
Very smooth an professional process…
Very smooth an professional process from start to finish. Listen and understood my concerns. Gave me the best outcomes and best steps forward to get me back on the right track. Thankyou
Really helped me with all my debts
Really helped me with all my debts
They were absolutely fantastic…
They were absolutely fantastic understanding to my needs very happy with there service would recommend them to hoever needs help
I submitted one enquiry then changed my…
I submitted one enquiry then changed my mind that I no longer wanted to pursue potential support with this company. I was busy and I am also autistic so chose to block their number, thinking that the chances are they would make a couple of further phone calls and then stop. I have genuinely been HARASSED with multiple phone calls, from multiple phone numbers. It has been daily. I think this is completely unacceptable conduct and quite frankly am disgusted with the ethics of this company.

Respuesta de Money Wellness
FD147472 Terrible company...made 2 appointments…
FD147472 Terrible company...made 2 appointments for a call nobody ever called for either appointment then received a text & email to say my case was now with senior verification officer who will be in touch with me if needed as they have received all information needed aint heard nothing from them for a month today recive a text to say my case as been closed as my referral has been inactive.. emails go unanswered,if you call your on hold for hours..now have to go through whole thing again & find a more teliable company to do DRO

Respuesta de Money Wellness
Practical, useful help and no judgement.
Everyone at Money Wellness was very helpful and friendly. They talked through my situation and the various options for dealing with it and, once we decided on the correct course of action, they quickly sorted my application for a Debt Relief Order which was then in place within days.
I feel like I've got my life back and can't thank the people who helped me nearly enough.
They then followed up with further advice and support and I highly recommend them to anyone struggling with debt. They won't judge you but they will help you and help you to help yourself.
A terrific organisation.
Accessed for support
Accessed for support. Completed referral form. Waiting to upload my documents. Can’t login. No upload facility.
What kind of idiot outfit is this. Vulnerable people need help and your website doesn’t work. Totally fed up with these clowns.

Respuesta de Money Wellness
Don't use people they will land you in…
Don't use people they will land you in more dept HORRIBLE TYRANT COMPANY! 😠 😡 😤

Respuesta de Money Wellness
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