MONTAGUE Opiniones 44

UPDATE: the shop has provided me with a valid e-mail address to contact them and they have then provided me with the address to send the sunglasses back. I had to pay 18€ to send them back. The company has asked me to delete my negative review. But only because I could return the sunglasses does not change the fact that the quality of their products is very bad and the price is in no way justified. I still recommend not buying sunglasses here.

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The quality of these sunglasses is terrible. They came completely misshaped and are entirely made of cheap plastic. In their refund policy, they name an e-mail address that should be contacted, but when sending an E-mail I only receive an error warning that the mail provider does not find such an address. This is a scam 100%.

These guys are brutal! Placed an order in Nov 27. Said it was shipped on 28th and I could track it. Had to download SHOP app. All they wanted was access to my contacts, track my Google, and track just about everything else on my phone. Absolutely no tracking info on app. It is now Dec 21. Christmas presents aren’t here and no one is replying to emails or phone calls. Almost forgot, my purchase was $20 and I was charged $23 for shipping a 1 lbs tiny item! Do not order from this company!!

I had a vey good experience with these guys!
I ordered a pair of Texas and they came with a scratch, but I emailed the customer service and they were happy to let me those and send new ones. I was happy with that decision and the quality is quite nice actually

Good quality price relation. Customer service is great

Bought the Miami sky for 40€. Unfortunately when I taped the reference number of the glasses on internet, I saw exactly the same model on Alibaba (for 0.60€/unit).
You can compare by yourself the Miami Sky of Montague. Go on google image et search « Z3397 sunglasses ». Don’t buy it, it’s full of plastic.

Gli occhiali da sole che ho preso sono fantastici. Design alla moda, lenti polarizzate per una visione chiara e protezione solare impeccabile. Consigliatissimi!

Il servizio clienti è molto efficiente. Ho avuto un problema con la consegna degli occhiali e lo staff è stato molto attento ad aiutarmi con tutto. I loro occhiali sono convenienti e c’è un buon rapporto qualità prezzo. Sicuramente da indossare ad un festival o al mare senza avere paura di rovinare un accessorio di lusso.

Because of the price and branding, i tought it was good quality sunglasses, but it seems like a 5$ sunglasses. The quality and materials are horrible. Not wearable.

Avoid this site. It's a scam. The sunglasses they sell for 40+ USD cost 2 Euro on Ali Express. The quality is terrible. Don't believe me? Download any model photo from their web site, use image search on Ali Express with the same photo and see for yourself.

Amazing customer service!
Had an issue with my sunglasses and sent a replacement pair without any hesitation.
Love the shades too.
Would recommend!

TERRIBLE quality. They cost a dollar to make and they charge like 40 bucks.

Following a problem with the carrier, I was able to make a complaint on the website, the customer service is of very good quality and we were able to find a solution.

For the price, the quality is great.
I bought 4 pairs and they are great addition to my accessories. Love that they have so many different styles!

I only wish they delivered faster, but they do warn you that delivery will take long.

I will definitely continue buying from here.

Un SAV efficace qui a su régler un souci de transport

Ces lunettes sont trop cool. La qualité est assez satisfaisante pour le prix proposé. Livraison en 2 semaines en france metropolitaine. Je recommande et j’ai hate d’essayer d’autres modeles.

Very good quality for price. Looks cool! Very happy with the product😎

Good quality for the price. Not fastest shipping but its free

Vraiment déçu par la marque. Très mauvaise qualité, compagnie pas sérieuse du tout notamment avec les délais de livraison qui sont très long.
La marque montre son sérieux sur les réseaux sociaux mais ce qui est totalement différent dans la réalité.
Fuyez ; pas solide et marque de très mauvaise qualité . Attention impossible de faire un retour alors même que le produit est défectueux et de très mauvaise facture

Really disappointed by the brand. Very poor quality, not a serious company at all, especially with the very long delivery times.
The brand shows its seriousness on social networks but this is totally different in reality.
I'm not sure what to expect from this brand. I'm not sure I can return it even though the product is defective and very poorly made.

Extremely low quality, absolute scam and of course they have a NO REFUNDS policy. Pop up brand that aims to do as much profit as possible selling online then go bankrupt.

Edit: Upon complaining montague has offered a partial refund. This does not change the quality of their product.

My order was placed over two weeks ago, and has still arrived. The company has incredibly poor customer service, as they have not replied to my inquiry about my orders whereabouts. Essentially, they have taken my money and not given me the glasses I have order.