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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Avoid these absolute scam artists like the plague! The products are absolute dogsh*t quality. Leather boots have never seen leather in their life. Reek of chemicals. Visible glue seepage. Nothing li... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can honestly say I ordered 2 pairs of boots from montford co yesterday then discovered my husband had already ordered me boots from somewhere else. I got in touch with customer support asked to c... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Having received a lovely looking pair of shoes from Holland. Sadly they didn't fit.But instead of being able to return them to Holland you have to send them to CHINA!! That means you have to pay a lot... Ver más

Valorada con 3 estrellas sobre 5

I have had the same experience as others leather boots that looked great arrived plastic and awful quality and did not fit. On asking for a refund advised to return to China, that is misleading as n... Ver más

La empresa ha respondido


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Perfect everyday essential

Very comfortable, stylish and easy to wear daily.

13 de noviembre de 2025
Opinión espontánea
Logotipo de Montford Co

Respuesta de Montford Co

Hi Isla,

Thank you for the great review! We’re so glad you liked the items you ordered and had a great experience with us. We truly appreciate your support and look forward to serving you again soon!

Team Montford & Co.

Valorada con 5 estrellas sobre 5

I received my boots and I thought the…

I received my boots and I thought the quality and design were lovely. Unfortunately the boots were a size to small for me so I contacted Montford & Co and immediately got an email back from them with offer of a 100% gift card to reorder a different size of boot or I could use the card for anything else I liked, which I have done. The customer service is 1st class and so are the boots. Thank you Olivia from Montford and Co.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Montford Co

Respuesta de Montford Co

Hello Lois,

Thank you for the great review! We’re so glad you had a great experience with us and liked the boots. We truly appreciate your support and look forward to serving you again soon!

Team Montford & Co.

Valorada con 1 estrellas sobre 5

AVIOD

AVIOD

still awaiting to return my item
Item nothing like photos and extreme poor quality.
Contact me back!!!!!

1 de diciembre de 2025
Opinión espontánea
Logotipo de Montford Co

Respuesta de Montford Co

Hi Anna,

Thank you for your feedback. We’re committed in making a good lasting overall experience and we want to make things right for you.

Kindly check your email as we sent a message for us to address your concerns. We're looking forward to giving you a better experience

Team Montford & Co.

Valorada con 5 estrellas sobre 5

Exceeded my expectations

Quality surprised me, stitching and fabric feel far more expensive.

15 de noviembre de 2025
Opinión espontánea
Logotipo de Montford Co

Respuesta de Montford Co

Hi Amelia,

Thank you for the great review! We’re so glad you ere satisfied with the quality of the items you ordered and had a great experience with us. We truly appreciate your support and look forward to serving you again soon!

Team Montford & Co.

Valorada con 5 estrellas sobre 5

Exactly as expected

Beautiful design that matches the photos perfectly.

12 de noviembre de 2025
Logotipo de Montford Co

Respuesta de Montford Co

Hi Olivia,

Thank you for the great review! We’re so glad you liked the design of the items you received and had a great experience with us. We will continuously work to offer products that will please everyone. We truly appreciate your support and look forward to serving you again soon!

Team Montford & Co.

Valorada con 5 estrellas sobre 5

Luxurious fabric, beautiful fit

Fabric feels luxurious and flattering, still looks new after several wears.

10 de noviembre de 2025
Opinión espontánea
Logotipo de Montford Co

Respuesta de Montford Co

Hello Sophie,

Thank you for the great review! We’re so glad you liked the quality of the items you received and had a great experience with us. . We truly appreciate your support and look forward to serving you again soon!

Team Montford & Co.

Valorada con 1 estrellas sobre 5

Poor quality

Poor quality, the sole is so thin I have seen thicker sheets of paper. looks nothing like the picture. Not in a box, had to wait 3 weeks as they have come from China which it does not state on the website when ordering.

Please avoid

15 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not purchase from this website!!They…

Do not purchase from this website!!They send counterfeit goods from China! Fake advertising they use Mountain Horse images of brown leather boots and they're plastic and when you want a refund they ask you to pay postage and custom tax back to China. Total scammers. I've informed the bank, national fraud service, trading standards, Mountain Horse etc. I'm mad at myself for falling for the black friday deal. Avoid them at all costs. The lowest of the low. Karma will get them.
Update we all need to report them to The UK International Consumer Centre who you can find online who deal with consumer problems buying goods and services from outside the UK. We have to stand together and report these low life's at Montford & Co and get the website taken down

11 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not touch this company with a barge…

Do not touch this company with a barge pole !

I am currently 25 days & counting since my order was shipped … from China no less (I did not know they do not source UK goods)

After multiple emails exchanged it is clear they don’t give a flying f@!k

11 de diciembre de 2025
Opinión espontánea
Logotipo de Montford Co

Respuesta de Montford Co

Hi,

We appreciate your feedback and we will take this into account to make us better at what we do. We truly value your overall experience and we would love the opportunity to make things right.
Kindly provide your order details so we can resolve this as quickly as possible?

Team Montford & Co

Valorada con 1 estrellas sobre 5

STEER CLEAR!!

STEER CLEAR!!! If I’d read the reviews before I wasted my money I’d have steered clear!! What I ordered was nothing like the quality they advertised and then when they eventually turned up and they didn’t fit the company’s return policy was to send them back to China where there would be a cat in hells chance of getting my money back!! Please steer clear of this company!!

6 de diciembre de 2025
Opinión espontánea
Logotipo de Montford Co

Respuesta de Montford Co

Hi,

We appreciate your feedback and we will take this into account to make us better at what we do. We truly value your overall experience and we would love the opportunity to make things right.
Kindly provide your order details so we can resolve this as quickly as possible?

Team Montford & Co.

Valorada con 1 estrellas sobre 5

Now in Netherlands

Now in Netherlands! Fake advertising!!! DO NOY BUY!!! I am contacting international trading standards

4 de diciembre de 2025
Opinión espontánea
Logotipo de Montford Co

Respuesta de Montford Co

Hi,

We appreciate your feedback and we will take this into account to make us better at what we do. We truly value your overall experience and we would love the opportunity to make things right.
Kindly provide your order details so we can resolve this as quickly as possible.

Team Montford & Co

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY Montford and co. SCAM

DO NOT BUY FROM THIS COMPANY . I ordered long women's boots described as leather. When they arrived, they were clearly plastic. I have written twice to ask to return them for a refund and I have't even received an answer. They are based in China. I should have checked before I bought them but foolish did not. I don't want anyone else to go through this and lose their money. I don't know how companies get away with it. They sould be blacklisted on the Internet.

17 de noviembre de 2025
Opinión espontánea
Logotipo de Montford Co

Respuesta de Montford Co

Hi SJ,

We appreciate your feedback and we will take this into account to make us better at what we do. We truly value your overall experience and we would love the opportunity to make things right.
Kindly provide your order details so we can resolve this as quickly as possible.

Team Montford & Co

Valorada con 1 estrellas sobre 5

Leather boots sold via Google Shops…

Leather boots sold via Google Shops banner ad turned out to be cheap plastic. Refund requested but ignored. Reported to Google Shops. Their ad's mimic better brands exactly and its a scam.

15 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Under no circumstances buy from this company

I wish I had looked at Trust pilot before I was scammed by this Company. Poor quality, bad sizing and although the return address was European they asked for returns to be sent to China or no refund. It would cost £24 to post 2 pairs of linen ( they were cheap cotton!) trousers. I am in touch with my credit card company and they are investigating. Under no circumstances use this Company.

15 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute joke of a "company"

Absolute joke of a "company". Do not buy anything from these crooks. The boots I bought were too small. To get a refund I was told to send them back to China. Then they don't reply to your emails.
You've been warned.

7 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Poor quality. Didn’t reply to emails so impossible to return items or get a refund. Total con

5 de septiembre de 2025
Opinión espontánea

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