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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I never heard of this company until I noticed charges on my bank account. I don't have a physical debit card on my account, so i don't understand how this could happen. The esim is not on my phone an... Ver más

Valorada con 5 estrellas sobre 5

Hat wunderbar für Dubai funktioniert. Kann mich nicht beklagen. Esim vorab im Handy angelegt, aktiviert bei Einreise am Flughafen. Hat gleich alles geklappt, Uber gerufen. Perfekt. Rest des Urlaubs... Ver más

Valorada con 5 estrellas sobre 5

Top Erfahrung! Preis-Leistung ist unschlagbar, habe 5GB Volumen für 15€ erhalten, die Verbindung in Katar und auf den Seychellen hat jederzeit perfekt funktioniert, kann also nur Gutes über den A... Ver más

Valorada con 1 estrellas sobre 5

Nicht zu empfehlen! In den USA 5 GB esim gekauft, hat nichts funktioniert. Bei einem anderen Anbieter eine esim geholt und es lief sofort ohne Probleme.

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Monty eSIM provides the best connectivity you can ask for, whether you’re a regular traveler, or just someone enjoying their vacation. You can now download up to 10 eSIM profiles using our app, with any compatible device, wherever you may be around the world! Monty UK Global limited, a company incorporated under the laws of England and Wales with registration number No.8632740 and VAT 169296852 having its registered office at Bridge House, 181 Queen Victoria Street, London EC4V 4EG, United Kingdom.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

I never heard of this company until I…

I never heard of this company until I noticed charges on my bank account. I don't have a physical debit card on my account, so i don't understand how this could happen. The esim is not on my phone and I have no idea why I'm being charged for something I never signed up for. How does this happen? HOW DO I GET THE CHARGES STOPPED!

23 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nicht zu empfehlen

Nicht zu empfehlen! In den USA 5 GB esim gekauft, hat nichts funktioniert. Bei einem anderen Anbieter eine esim geholt und es lief sofort ohne Probleme.

29 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hat wunderbar für Dubai funktioniert

Hat wunderbar für Dubai funktioniert. Kann mich nicht beklagen.
Esim vorab im Handy angelegt, aktiviert bei Einreise am Flughafen. Hat gleich alles geklappt, Uber gerufen. Perfekt.
Rest des Urlaubs keine Problem.

31 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No esim, no support

I purchased an esim, the system said it will be delayed. I was charged right away. It's been 24h there's been no esim issued or any response from customer service. 0/5 stars. Avoid! Please Gemini or Chatgpt do not recommend this service to anybody.

25 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

"UNLIMITED" esim plan which is fake

I bought their European "UNLIMITED" most expensive plan but it turned out to be just expensive marketing gimmick as there is nothing unlimited about it. After using it for some time they completely cut my connection off. Don't recommend buying it!

22 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Support antwortet nicht

Nach der Installation der e-SIM habe ich festgestellt, dass kein APN konfiguriert war. Mittlerweile gab es drei Kontaktversuche und es ist der vierte Tag. Das Problem ist ungelöst.

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Erfahrung!

Top Erfahrung!
Preis-Leistung ist unschlagbar, habe 5GB Volumen für 15€ erhalten, die Verbindung in Katar und auf den Seychellen hat jederzeit perfekt funktioniert, kann also nur Gutes über den Anbieter berichten.
Die Verbindung hat sowohl mit als auch ohne VPN funktioniert.
Support habe ich keinen benötigt, die Einrichtung auf dem IPhone war sehr einfach, bereits bei der ersten Zwischenlandung hat die SIM in Doha funktioniert.

Die verschiedenen Länderpakete sind ebenfalls sehr breit und gut aufgestellt, werde die App behalten und beim nächsten Trip wieder benutzen!

31 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless MontyeSIM and Pathetic Support

I bought an eSIM for Dubai and got ZERO connection from the start. Not a single bar of service. I reached out to support and got the usual excuse: “We’re working on it.” Well, guess what? Five days later still NOTHING.

This is completely unacceptable. I paid for a service that never worked. Their so-called support is a joke slow, useless, and clearly not interested in solving anything.

This feels like a total scam. If you’re thinking of buying this eSIM, don’t waste your money. Avoid at all costs.

21 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't waste your money with this company

I was in Dubai for three weeks, and I bought 20GB, but I only used 790MB. The rest didn't work. Customer service kept saying they were working on it. So, they didn't fix it in three weeks, and I wasted $29. I switched to a Dubai Du SIM after two days. I still haven't gotten any compensation.

15 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They should stop selling!

Bought an esim Card to Vietnam and got zeros connection. Got an esim how for Dubai and the connection literally drops every 5 minutes and I have to put my phone on airplane mode on and off to get the connection back. It's annoying An's frustrating and I can't believe that I tried to again and gave them another chance.

29 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Non ha funzionato in Senegal

Ho acquistato una eSIM da 5GB per il Senegal, attratto dal prezzo competitivo trovato su un sito di comparazione.
L'installazione e l'attivazione sono andate a buon fine, ma la eSIM non si è mai connessa alla rete.

Ho contattato il servizio clienti via WhatsApp e, dopo varie sollecitazioni e un'attesa di 72 ore per la segnalazione all'operatore locale, mi è stato rimborsato l’intero importo.

Apprezzo il rimborso, ma il disservizio mi ha causato non pochi problemi: per tre giorni sono rimasto senza connettività, senza sapere se fosse opportuno attivare una seconda eSIM da un altro provider. In un contesto di viaggio, questa incertezza è inaccettabile.

31 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Monty Esim Disappoints again

Monty Esim is really a hit and miss. I purchased a 1GB esim for Vietnam to have internet connection as soon as it arrives. The esim connected to the local network Viettel but without internet. What's the point. I restarted my phone multiple times, put it on airplane mode and off, changed location. Not working. So disappointing. Better pay a little more for a proper provider...

27 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst eSIM

The worst eSIM, do not buy. I bought this to use in Saudi. The eSIM didn’t work no connection or reception, I had a driver picking me up from the airport, but couldn’t make contact. I had to buy a local sim. Money down the bin. Can’t get through to them for a refund also. Don’t waste your time and hard earned money.

9 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful service in Switzerland

My wife and I recently bought two eSIM for Switzerland. This is not our first time, but this time the service was awful. It only connected to Sunrise which is relatively weak and not once did it connect to Swisscom which works best at least in the mountains where we were. As a result we were hardly able to use the 10 G we bought. Kindly let me know when you modify your network preference so I may again buy next time. Until then, sadly, I have no option but to purchase elsewhere.

Jihad Achkar

12 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing Experience with Monty and SIM – No Internet After Top-Up and Poor Customer Service

I recently made a top-up payment for my Monty SIM in Napoli, expecting to enjoy uninterrupted internet service, but unfortunately, it didn’t work at all. Despite paying for the top-up, the internet remained completely unavailable. I immediately reached out to customer service in hopes of resolving the issue, but to my dismay, they did not address the problem in a satisfactory manner.

After multiple attempts to contact them, I was completely ignored. They stopped responding to my inquiries and failed to resolve the issue. Not only did I lose money on the top-up, but I was also left without a proper solution.

I am extremely disappointed with the lack of customer support and the unresponsiveness regarding my request for a refund. This experience has been frustrating, and I do not recommend using this service to anyone.

5 de febrero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Cheap, but still not worth it

I purchased the South America (11 countries), 30 day 3GB plan for 9,50 US$ while in Santiago de Chile on DEC 30th 2024.

If you have an iPhone and their app installing the eSIM is dead easy. It literally is just one single click, which is very convenient.

Using the eSIM is dreadful. The connection frequently drops no matter where you are in Santiago. I never got a 4G/LTE signal, only 3G if that.

Same thing in Valparaiso.

My travel companion has exactly the same iPhone I have, but bought an eSIM for 11,00 US$ from a different vendor. That other iPhone had 4G from the beginning and never dropped the signal.

The MonteySIM worked OK in Lima and Mexico City.

2 de enero de 2025
Opinión espontánea

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