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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I never heard of this company until I noticed charges on my bank account. I don't have a physical debit card on my account, so i don't understand how this could happen. The esim is not on my phone an... Ver más

Valorada con 5 estrellas sobre 5

Hat wunderbar für Dubai funktioniert. Kann mich nicht beklagen. Esim vorab im Handy angelegt, aktiviert bei Einreise am Flughafen. Hat gleich alles geklappt, Uber gerufen. Perfekt. Rest des Urlaubs... Ver más

Valorada con 5 estrellas sobre 5

Top Erfahrung! Preis-Leistung ist unschlagbar, habe 5GB Volumen für 15€ erhalten, die Verbindung in Katar und auf den Seychellen hat jederzeit perfekt funktioniert, kann also nur Gutes über den A... Ver más

Valorada con 1 estrellas sobre 5

Nicht zu empfehlen! In den USA 5 GB esim gekauft, hat nichts funktioniert. Bei einem anderen Anbieter eine esim geholt und es lief sofort ohne Probleme.

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Monty eSIM provides the best connectivity you can ask for, whether you’re a regular traveler, or just someone enjoying their vacation. You can now download up to 10 eSIM profiles using our app, with any compatible device, wherever you may be around the world! Monty UK Global limited, a company incorporated under the laws of England and Wales with registration number No.8632740 and VAT 169296852 having its registered office at Bridge House, 181 Queen Victoria Street, London EC4V 4EG, United Kingdom.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 3 estrellas sobre 5

they are cheap but it comes with a price: speed !

the good part about montyEsim is that they provide the best prices per MB. hard to beat. The installation process is easy, just like any other esim provider.
I didn't install their app.

However, me and my friends traveled in south america and while we all have iPhones (13 or above) , they got a 5G connection in places where I got only a 3G connection. 3G is still good for texting in Whatsapp but you get what you paid for... My friend didn't buy esim from montyesim . she bought some air low sim . This symptom has been proven several times in that journey.
I'm still happy with the price.

I really dislike when a company owner answer here with some automatic template answer for any score less the 5. if you value your customers and the feedback : you should invest 5 minutes and read the review. if you don't have time: its better not to response.

19 de diciembre de 2024
Opinión espontánea
Logotipo de MontyeSIM

Respuesta de MontyeSIM

Thank you for your review. We'd like to better understand and address your concerns. Please contact our team at support@montyesim.com. Appreciate your feedback!

Valorada con 4 estrellas sobre 5

Habe zu testzwecken mal 1GB Schweiz…

Habe zu testzwecken mal 1GB Schweiz bestellt und installiert. Ging sehr schnell die Aktivierung.
Funktioniert bestens aber nur 4G

Dies ist Test eins.

10 de diciembre de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you for taking the time to share your positive feedback. We strive for excellence and appreciate your support.

Valorada con 1 estrellas sobre 5

Really bad costumerservice

Really bad costumerservice. Provided me with a Esim that didn’t work. Does not want to compensate me when the time for using the simcard has run out.

10 de diciembre de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you for your review. We'd like to better understand and address your concerns. Please contact our team at support@montyesim.com. Appreciate your feedback!

Valorada con 3 estrellas sobre 5

Poor customer service my sim didn’t…

Poor customer service my sim didn’t work in India requested refund 4 times but no joy keep making excuses ! So far I had good experience but they messed up big time spent hours trying to get sim going now spending hours trying to get refund !! Looking for alternatives !!

1 de diciembre de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you for your review. We'd like to better understand and address your concerns. Please contact our team at support@montyesim.com Appreciate your feedback!

Valorada con 2 estrellas sobre 5

No LTE speed although advertised

After some additional steps from the customer support, the esim is technically working but the speed is horrible. In downtown Auckland, Queenstown and more, I get with the LTE package I paid for 0.11 Mbit/s, that is not even close to what it is supposed to be.

The customer support was no at all helpful stayting that internetspeed depends on location and yadda yadda.. After switching to another provider suddenly I have 400x faster connection in the EXACT SAME Network (SPARK LTE).

If you ask me, its a fraud.

EDIT: With respect to your response, I was in contact with your support team already multiple times and no one seemed to care and you kept telling me "everything works on your side". Was no support at all, thank you for that experience as well.

3 de diciembre de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you for your review. We'd like to better understand and address your concerns. Please contact our team at support@montyesim.com. Appreciate your feedback!

Valorada con 5 estrellas sobre 5

good experience

I had 2 eSIMs for vacation: Emirates and India. Easily to order. Both worked very well on arrival. Next time again MontyeSIM with pleasure

31 de octubre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Need better set up instructions

The esim worked great - once I managed to get it working. They need to make it clear in the instructions that you need to set up your account and download their app before the esim will start to work. That is not included on the instructions, and it took me 48 hours of following various troubleshooting lists online to work out the issue.

17 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good value for money

I’ve been using Monty eSim for several months now. They are one of the cheapest regional sim plans I could find for Europe. The customer service is very responsive and their pricing I think is fair. Their service is generally good but can be patchy in places.

19 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Works fine for me

So far I’ve purchased two esims, one for turkey and one for the Netherlands (it connected to Vodafone). Both worked fine. Bit of a faff to activate but once it’s done it’s fine.
I found that I had to turn off my main sim whilst using the eSIM for the data to work, but maybe there’s a way around that so you can still receive calls with your main number.
I did notice that the data went down very quickly, using Google maps for a lot of the day, but still quicker than it would in the UK. And it’s fairly cheap.

27 de junio de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you for your review. We'd like to better understand and address your concerns. Please contact our team at support@montyesim.com. Appreciate your feedback!

Valorada con 5 estrellas sobre 5

Used their e-sim in Turkey

Used their e-sim in Turkey, and it worked perfectly!

21 de mayo de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you for taking the time to share your positive feedback. We strive for excellence and appreciate your support.

Valorada con 1 estrellas sobre 5

Leider hat die Schweizer eSIM nicht…

Leider hat die Schweizer eSIM nicht funktioniert. Eine ca 1.5 stündige Kommunikation mit dem Servicechat brachte keine Lösung. Wenigstens das Geld wurde zurückerstattet.

25 de mayo de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you for your review. We'd like to better understand and address your concerns. Please contact our team at support@montyesim.com. Appreciate your feedback!

Valorada con 1 estrellas sobre 5

USA esim

USA esim
Leider war die esim auf Indonesien registriert und von einer Vielzahl von Webseiten (wie Hotels, Regierungsseiten etc.) geblockt. Wahrscheinlich irgendein Geoblocking wegen der Herkunft. Außerdem wurden alle google suchen mit Preisen in indonesischen rupien angezeigt.

15 de abril de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you for your review. We'd like to better understand and address your concerns. Please contact our team at support@montyesim.com. Appreciate your feedback!

Valorada con 2 estrellas sobre 5

I bought a eSIM and it didn’t worked

I bought a eSIM and it didn’t worked. I tried costumer support. They gave me a new eSIM and still didn’t worked. They said that they will refund me in 24/48 hours …

21 de marzo de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you for your review. We'd like to better understand and address your concerns. Please contact our team at support@montyesim.com. Appreciate your feedback!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service! Fast, efficient and nice!

4 de marzo de 2024
Opinión espontánea
Logotipo de MontyeSIM

Respuesta de MontyeSIM

Thank you for taking the time to share your positive feedback. We strive for excellence and appreciate your support.

Valorada con 5 estrellas sobre 5

By far the best esim service I’ve had…

By far the best esim service I’ve had yet today, especially when travelling – packages are very reasonable and flexible around your needs – QR code alway works - thanks for making it easy guys

3 de febrero de 2024
Opinión espontánea
Logotipo de MontyeSIM

Respuesta de MontyeSIM

Thank you for taking the time to share your positive feedback. We strive for excellence and appreciate your support.

Valorada con 5 estrellas sobre 5

Works flawlessly for global travel

Works flawlessly for global travel. No disconnections and other issues. The data consumption can also be easily tracked via their app. 3 USD for 1 GB global data is the cheapest you can get.

12 de enero de 2024
Opinión espontánea
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Respuesta de MontyeSIM

Thank you so much for your positive review! We're thrilled to hear that you're enjoying our app.

Valorada con 5 estrellas sobre 5

Absolut zu empfehlen

Absolut zu empfehlen! Installation auf das Handy (Samsung S23) einfach per Scan des QR-Code voll automatisch. In der Türkei über SIM Manager die deutsche SIM Karte ausschalten. E-SIM aktivieren. Daten Roaming einschalten. Fertig. Funktioniert einwandfrei. Preis für 10 GB ca. 10 € für 30 Tage.

18 de diciembre de 2023
Opinión espontánea
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Respuesta de MontyeSIM

Vielen Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass Ihnen unsere App gefällt.

Valorada con 1 estrellas sobre 5

esim is invalid and support doesn't exist

I ordered an esim service, the esim was invalid and didn't activate. I tried contacting their "24/7" support through email and whatsapp but never got any response back. Already ordered another esim from a different company which activated immediatly.

13 de diciembre de 2023
Opinión espontánea
Logotipo de MontyeSIM

Respuesta de MontyeSIM

Hello,

Kindly note that the refund has been activated, you have to wait 24 to 48 hours until you receive your paid amount.

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