I've used Mooving On London twice now, for large house moves and both times they have been fantastic. Incredibly efficient, nice to work around, great communication, and most importantly, when somethi... Ver más
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Consulta las opiniones de los clientes
Stefan and the team took a lot of the stress out of moving day for us. They managed to pack and clear out our first floor flat in a few hours, including dismantling heavy furniture and getting it all... Ver más
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Professional, fast and good value. They loaded 3 vans in less than 2 hours and were respectful with our possesions as well as competently moving some larger unique items (lathe & other large workshop... Ver más
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Andrew and Catalin absolutely blew my mind- they packed with extreme care and actually RAN during the move. I cannot praise them enough- I have moved three times in five years, this was the slickest a... Ver más
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Información sobre la empresa
Escrito por la empresa
A removal company that offers a professional and stress free service! We pride ourselves in efficiency, affordibility and flexibility.
Información de contacto
HA9 3BQ, London, Reino Unido
- 020 7164 6635
- info@moovingon.co.uk
- moovingon.co.uk
4,5
Excelente
131 opiniones
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Andrew and Stefan and co did an amazing…
Andrew and Stefan and co did an amazing job with a big move. They took care with my stuff and worked hard. Thanks
1 de octubre de 2026
Opinión espontánea
Stefan and Razvan were fantastic and…
Stefan and Razvan were fantastic and moving from moving second floor to second floor - prompt arrival. Would throughly recommend. Happy with the service!
23 de agosto de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for the great review! We’re really pleased to hear that Stefan and Razvan arrived promptly and provided you with an efficient and professional service throughout the move. We truly appreciate your recommendation and are glad you were happy with the service!
MoovingOn Team
Easy and efficient move
Stefan and Sergio were really nice. They packed everything neatly and disassembled and reassembled everything efficiently. They made a day of moving non stressful which I appreciate a lot.
8 de agosto de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you so much for your kind feedback! We’re really pleased to hear that Stefan and Sergio made your moving day as smooth and stress-free as possible. It’s great to know you were happy with the packing and the way they handled the furniture from start to finish. We’ll be sure to pass your kind words on to the team!
MoovingOn Team
Took the stress out of moving day
Stefan and the team took a lot of the stress out of moving day for us. They managed to pack and clear out our first floor flat in a few hours, including dismantling heavy furniture and getting it all downstairs. They were just as efficient at the other end, reassembling furniture and getting boxes in the right place by the end of the working day, so we could enjoy our first evening in our new home. Communication from the office in the lead up to the move was also very good, and they offered a very competitive price compared to similar companies we looked at. Would gladly recommend.
30 de julio de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for such a lovely and detailed review! We’re delighted to hear that Stefan and the team helped take the stress out of what can be a very busy moving day. It’s great to know they were able to handle everything efficiently, from dismantling and carrying the furniture to getting everything reassembled and in the right place at your new home. We also really appreciate your kind words about our office team and pricing. Thank you for recommending us!
MoovingOn Team
I would not recommend them
I was deeply disappointed with the service recieved with this company and I have to say it is unlikely that I would recommend them to anyone else or use them in the future. Firstly, they arrived late, an hour; they were moving a one-bed flat which they were aware of as a video viewing was required in order to give a quote before the move. The service was for a full package of packing, disconnection of washing machine, cooker etc., and moving all into storage. The three-man team, they did not seem to have an understanding of how to care and package artwork, pictures or how to handle canvases; they broke a piece of furniture and then attempted to hide it behind a larger piece of furniture. I had to point out the broken item out to them before they sought to fix it. They had said during the video-viewing that they could disconnect the large appliances in particular I had concerns regarding the washing machine and cooker, which they assured me at the time they could accomplish. The cooker (as well as a large mirror) ended up being left behind because they were unable to disconnect it, this was very, very disheartening, deeply fustrating on top of everything else that was happening during the move. I asked for certain bag not to be packed into boxes, which they ignored, again I pointed out what I had requested earlier and packing that bag away carried my payment method to them, it was then they sought to find the bag. This was the continued theme of dumping my possessions into boxes without seemingly any understanding of the care packing required. Computer monitors and CPUs were not bubble wrapped or padded in any way; the packed boxes were poorly labelled; taking down shelves they initially said that they couldn't do it, this was from one particular removal man who said it was impossible, in the end they managed to do with the intervention of one of the other removal men. The lack of professionalism, with this particular individual, was disgraceful, which actually impacted upon the rest of the team, I have to say.
Rather tellingly, they did not ask for a review from me, but instead asked for a review from the storage facility company on the day where they were putting my items into storage. Really disappointed! I would not use them again or recommend them!
17/07/2026
As of this date, I have also found several broken items, not good at all.
11 de julio de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for taking the time to share your feedback. We are genuinely sorry that you feel disappointed with the service provided, as this is certainly not the experience we aim to deliver. However, we feel some points in the review do not accurately reflect what happened on the day.
The property was in a particularly challenging condition and heavily cluttered, which considerably made the packing process more difficult to organise and protect items in the usual manner. Despite these challenging conditions, our team worked diligently to complete the packing and move as safely as possible.
We would also like to clarify that no damage was reported to us either during the move or at any point following its completion, and no damage claim was ever submitted. All belongings were delivered safely into storage, so we are unable to reconcile the comments regarding our team’s ability to properly pack and handle items with the fact that no damage was reported or claimed following the move.
We would also like to clarify the cooker. During the video survey, only the disconnection of the washing machine was discussed. The cooker was not mentioned, nor was its disconnection requested or discussed. The video survey is recorded and clearly confirms what was covered during the survey.
Finally, the comment regarding the storage company is somewhat misleading. Their team asked our crew to leave them a review, and our crew simply asked them to leave a review for us in return. There was no attempt to influence or selectively request feedback.
We respect your right to share your experience, but having investigated the matter with the crew, we believe the review does not provide the full context of the move. Nevertheless, we appreciate your feedback and are sorry that the experience did not meet your expectations.
MoovingOn Team
Genuinely excellent experience
I've used Mooving On London twice now, for large house moves and both times they have been fantastic. Incredibly efficient, nice to work around, great communication, and most importantly, when something went wrong - they put it right, quickly. Their prices are also the cheapest, having shopped around.
25 de junio de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for coming back to us for a second move! We’re really pleased to hear that you’ve had such a positive experience with us on both moves. It’s especially great to know that our team and office communication met your expectations, and that we were able to put things right quickly when something went wrong. We truly appreciate your continued trust and recommendation!
MoovingOn Team
Very quick and efficient
I highly recommend them. They moved all our stuff very quickly and efficiently and with great care. They were very helpful and friendly and even offered me a fruit juice on our way to a storage facility. I would use their services again.
1 de julio de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for the lovely review! We’re delighted to hear that you were impressed with the efficiency and care provided by our team. We’d be very happy to help again in the future!
MoovingOn Team
Great service
The three removals men worked so hard in 35 degree heat. They were very polite and helpful and worked quickly. Really careful with all our belongings. They made sure they put everything where we needed it in the new house. Would highly recommend.
26 de junio de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you so much! We’re really pleased the team kept things moving smoothly despite the heat and took such great care of your belongings. Your recommendation means a lot to us!
MoovingOn Team
Hire them
Andrew and Catalin absolutely blew my mind- they packed with extreme care and actually RAN during the move. I cannot praise them enough- I have moved three times in five years, this was the slickest and easiest by far on a hot sticky day, as well. 100% recommended
15 de junio de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for such fantastic feedback! We’ll be sure to pass your kind words on to Andrew and Catalin — they’ll be thrilled to hear it. We’d be very happy to help again in the future!
MoovingOn Team
Couldn’t thank Mooving On London enough…
Couldn’t thank Mooving On London enough for helping us with our move. With a super tight turn around the team packed our home up professionally and transported it to our new home. Thank you so much!
28 de abril de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you so much for your kind words! We’re delighted the team could make your move smooth and stress-free, especially with such a tight turnaround.
MoovingOn Team
Fantastic service
Fantastic service, very efficient, we were so impressed with how quickly and safely everything was transported. Communication was fantastic throughout and for the most reasonable pricey by FAR compared to the others we looked at - thank you so much!
24 de abril de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you so much for your amazing feedback. We’re delighted to hear that you were impressed with the efficiency, communication, and care provided by our team. It’s great to know we could offer excellent value while delivering a smooth and safe moving experience. We truly appreciate your recommendation and support.
MoovingOn Team
Very helpful
Very helpful, prompt, responsive and effective service. Would recommend.
22 de abril de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for the lovely review. We’re glad you found our team helpful, responsive, and efficient throughout the process. Your recommendation means a lot to us and we really appreciate you taking the time to share your experience.
MoovingOn Team
We just completed a big move from a 3…
We just completed a big move from a 3 bedroom home with all of our furniture, and we're very happy with Mooving On London. The team were friendly, hardworking, and responsive throughout. Pricing was also competitive against the other quotes we obtained. We will use them again in the future.
I want to address the last negative review, as I was the client on that move and should clarify what happened.
On the parking incident, the van was on a yellow line because I had asked the team to park there, following the council's advice. I was not home at the time and did not specify which yellow line, and the team missed the sign indicating that a garage was in active use behind it. That was a simple mistake. The owner of the garage was upset that no note had been left on the windscreen, but since the team had not seen the sign, they had no reason to think a note was needed. Once their office informed them, they reacted as quickly as they could, and management apologised straight after. Part of the blame sits with me for not being more specific about where to park.
I completely understand it must have been frustrating for the owner, but at some point we all need to extend a little forgiveness when someone makes an honest mistake and apologises for it. Mistakes happen, and the response from the company was quick and courteous.
On the second point, the reviewer is mistaken. The moving company did not come back with a hoist. I did, as the client, because a hoist was the only way to get our furniture out of the house. I had to park in front of the garage for around an hour. The owner needed his car during that time and thankfully was able to get one out, otherwise we would have moved the hoist temporarily if needed. This had nothing to do with Mooving On London, and it is unfair to attack their service for something that is not related to the quality of their work.
Overall, a professional, well priced and considerate team. Highly recommended.
A happy customer.
24 de abril de 2026
Opinión espontánea
Today, my garage blocked by Mooving on London
Today, at 10:16, Moving on London van WM17 EOB parked in front of my garage preventing access. I needed to leave by car at 10:58 and call MoL office who refused to give me the location of the driver but said someone would come soon, I called again but the van was not moved until 11:18. The driver said “Sorry but I had a job to do!” So did I! This action shows entitlement and lack of concern for others that does not fit with your other reviews.
Mooving on London replied to this message, not to apologize but to suggest that my complaint was inaccurate and diverted attention from the main facts by giving times for telephone calls that suggested it was OK to block my garage for that time.
The whole incident was recorded on the Neighbourhool Watch CCTV, Mooving on London was not loading, they were simply parked illegally for an hour. The next day, despite knowing my telephone number they were back without warning, using a mobile elevator and partially blocking the garage again although with difficulty I was able to exit with one car.
Helpful company or just entitled?
23 de abril de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for your feedback. We take all concerns seriously, but we do feel it’s important to clarify the situation to ensure an accurate account.
Our records show that your first call to our office was received at 11:07, followed by a second call at 11:13. By 11:18, the vehicle in question had already been moved. While we understand that any temporary obstruction can be frustrating, the timeline suggests that the matter was addressed promptly once it was brought to our attention.
Our team members are often working in busy residential areas where short-term access constraints can occasionally occur while carrying out moves. That said, we always aim to minimise disruption and respond as quickly as possible when notified.
We’re sorry for any inconvenience caused, but we do believe this situation was resolved efficiently. We remain committed to maintaining a considerate and professional service at all times.
MoovingOn Team
Professional, fast and good value.
Professional, fast and good value.
They loaded 3 vans in less than 2 hours and were respectful with our possesions as well as competently moving some larger unique items (lathe & other large workshop tools). Would recommend, worth every penny.
12 de marzo de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you so much for your fantastic feedback!
We’re really pleased to hear that you were happy with both the speed and care our team provided. Loading three vans in under two hours is no small task, and it’s great to know everything—from your personal belongings to the larger workshop equipment like the lathe—was handled professionally and with respect.
Your recommendation truly means a lot to us, and we’re glad you felt the service was worth every penny.
Wishing you all the best in your new space, and we’d be more than happy to help again in the future!
MoovingOn Team
I would highly recommend Mooving on
I would highly recommend Mooving on, not only by price but the team was friendly, efficient and took the stress out of moving a 5 bed house. Everything was well packed and even when our completion was delayed by 24 hours there was no problem in storing the items overnight. I'd definitely use this company again.
19 de febrero de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for sharing your experience with us!
We’re delighted to hear that our team was able to make your move from a 5-bedroom home smooth and stress-free. It’s especially great to know that the packing, efficiency, and overall service met your expectations.
Delays like a 24-hour completion change can be challenging, so we’re really glad we could provide a flexible solution and keep everything secure for you overnight without adding any extra stress.
Your recommendation means a lot to us, and we truly appreciate your trust. We’d be more than happy to assist you again in the future!
MoovingOn Team
Completely took the stress out of the day
Completely took the stress out of moving. Andrew and his team on the day were so polite and couldn’t do enough to help.
Super fast and efficient.
I do not plan to move again soon, but if I do, I will be using Mooving On London.
19 de febrero de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for your kind words!
We’re so pleased to hear that Andrew and the team were able to take the stress out of your move. Providing a polite, helpful, and efficient service is exactly what we aim for, so it’s great to know that came across on the day.
We completely understand not wanting to move again anytime soon 😄, but it means a lot to know we’d be your first choice if you do.
Wishing you all the best in your new home, and thank you again for choosing Mooving On London!
MoovingOn Team
The whole move-experience was made…
The whole move-experience was made easier by these guys. Efficient, flexible and careful. Highly recommended. MH Wimbledon
18 de noviembre de 2025
Opinión espontánea
Respuesta de Mooving On London
Thank you for your kind feedback!
We’re really pleased to hear that your moving experience felt easier with our team. Efficiency, flexibility, and careful handling are exactly what we strive for, so it’s great to know we delivered on all three.
Your recommendation is truly appreciated, and it was a pleasure assisting you.
Wishing you all the best in your new home, and we’re here anytime you need us again!
MoovingOn Team
Great experience and value.
Great experience and value.
The lads arrived 8am, fully dismantled and packed a 3 bed house. Moved it, reassembled and put all the boxes in the room by 5pm same day. Not a single item broken or missed.
Great value relative to peer offerings. Generally can't fault anything!
Thanks to Andrew and the team. Seamless.
4 de febrero de 2026
Opinión espontánea
Respuesta de Mooving On London
Thank you for your kind words!
We’re delighted to hear everything went smoothly from start to finish. Completing a full pack, move, and reassembly of a 3-bed home in one day is no small task, so it’s great to know the team delivered a seamless experience and took care of everything without a single issue.
We’ll be sure to pass your thanks on to Andrew and the team—they’ll really appreciate it.
Thank you again for your trust, and we wish you all the best in your new home!
MoovingOn Team
Terrible Service! Do not TRUST this company.
I am compelled to express my dissatisfaction with the recent service this company provided. In December 2025, I engaged their services, which resulted in substandard outcomes. They caused damage to our piano and treadmill; it is evident that they lack expertise in piano removal services. The treadmill has not functioned properly since the move. Additionally, they chipped the door and frame of my wardrobe.
I forwarded an email in the first week of January, including photographs of the damage, regarding my claim and am currently awaiting their response.
Furthermore, the staff exhibited unprofessional attitudes and frequently communicated in a foreign language in our presence.
This company was once reputable; however, their quality of service has significantly deteriorated.
I have replied to their unfounded accusations and lies. They have been given 14 days as of 17/03/2026 to share their insurance company's details with me (if they have such a policy), or I will take the matter to court.
6 de diciembre de 2025
Opinión espontánea
Respuesta de Mooving On London
Thank you for taking the time to share your concerns. We take complaints very seriously, and it is important to clarify the factual position following the completion of our formal investigation.
As part of our standard procedure, our team photographs items prior to handling and loading in order to record their pre-existing condition. Following your complaint, we conducted a full internal review, including examination of these time-stamped photographs and discussions with the removal crew. The investigation concluded that the scratches and marks referenced in your claim — including those relating to the piano and wardrobe — were pre-existing prior to transportation. The photographic evidence taken on the day clearly supports this conclusion.
With regard to the treadmill, no incidents were reported during loading, transport, or unloading, and no operational concerns were raised at the completion of the move. There is no recorded event that could reasonably account for the mechanical issue described.
We also reviewed our communication records. Your initial email was responded to promptly with instructions on how to submit a formal claim in accordance with our Terms and Conditions. However, your formal claim was submitted approximately one month later, outside the contractual timeframe for submitting a claim, which inevitably delayed the investigation.
We take comments regarding staff conduct seriously. Our team members are trained professionals with significant experience in handling specialist and heavy items, including pianos. While team members may occasionally communicate with one another in their native language for operational clarity and safety during complex lifting tasks, this is never intended to cause discomfort or appear unprofessional.
Following a thorough review of all evidence, we concluded that the allegations of damage caused by our service were unfounded. For this reason, we respectfully state that this review does not represent the reality and was posted in pursuit of compensation rather than as an honest reflection of events supported by documented evidence.
We remain committed to transparent procedures, documented condition reporting, and professional standards on every move we undertake.
We wish you well moving forward.
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