Mooving On London Opiniones 

131
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've used Mooving On London twice now, for large house moves and both times they have been fantastic. Incredibly efficient, nice to work around, great communication, and most importantly, when somethi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stefan and the team took a lot of the stress out of moving day for us. They managed to pack and clear out our first floor flat in a few hours, including dismantling heavy furniture and getting it all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Professional, fast and good value. They loaded 3 vans in less than 2 hours and were respectful with our possesions as well as competently moving some larger unique items (lathe & other large workshop... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew and Catalin absolutely blew my mind- they packed with extreme care and actually RAN during the move. I cannot praise them enough- I have moved three times in five years, this was the slickest a... Ver más

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Información sobre la empresa

  1. Compañía naviera

Escrito por la empresa

A removal company that offers a professional and stress free service! We pride ourselves in efficiency, affordibility and flexibility.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

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(131)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Andrew and his team were super…

Andrew and his team were super experienced. Very good and fast. Incredibly efficient, had to wait for hours whilst we were in-between completion and with no complaints. Highly recommend. Chrissie and Oliver

28 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top class from beginning to end

Top class from beginning to end. The team around Andrei took packed everything up so efficiently and took great care with all our belongings. Highly recommended.

4 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had a massive move using this company and it was great.

We had a massive move using this company. There were hundreds of boxes and various pieces of furniture. The move was over two days. First day they packed the items. Second day packing continued. Then there was the actual move. It was a very though and long day but we had so much fun having the move with Mooving on. Great guys. Team leader Andre was amazing so were the two other Andres and jack of all trades Daniel. They are like superheroes, so many skills, great attitude, dream team. They were with us the whole day. And it is a very long day considering they were lifting such heavy loads up and down the stairs all day long. Endurance athletes could learn from these guys. Since this was such a big move, later in the day 4 more guys joined to help. It was work, it was though but it was also so much fun. I think they underestimated the job a bit. As they seem like a new company this is understandable but they delivered and they worked so hard to deliver I have so much respect for them. It was actually so difficult to do what they did within the given time frame. It was incredible. They were physically very strong, very agreeable and fun attitude wise, very flexible and adaptable, amazing drivers, great with all the tools to take apart and put things back together also nice and respectful to others. There was a van parked in our allocated place and took off. When he returned and wanted to get out. These guys stopped all their work, moved both trucks and then get back in and continued to work. What a great attitude, what a great way to be. We were very impressed. Can't have enough words to praise them. Wish they had a bit more time so they wouldn't have to get so tired but it was what it was. They stood behind their words and they delivered. Considering the value for money, this is a 6 star service not 5. Highly recommended. If you want to get things done and have fun while at it, these are your people. I forgot to mention. The whole interaction with them was good. From the very first moment they called me, then the estimation process and further communications. They are serious and very professional.

19 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really impressed with Mooving On…

Really impressed with Mooving On London. I would definitely recommend / use this company again. The team that came round to pack and move our belongings in our house move were quick, efficient and hard working, but also took great care of all our belongings. Service from start (quotes/booking) to finish (unloading) was great.

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had a brilliant experience with…

We had a brilliant experience with Mooving On. They packed all of our goods very quickly and with care - we were so impressed by how efficient they were. They were incredibly hardworking and took a lot of the stress out of our house move. We really appreciated the service and would definitely recommend.

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super helpful

Super helpful, made our move as stress free as possible even with some unexpected delays in the chain. Definitely recommend

5 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at any cost

Very sloppy. Ruined a set of draws. More importantly, they charge extra for waiting if you don't immediately get the keys and if their drivers have a traffic or parking fee they threaten you and make you pay. All is an excuse to make you pay more and they don't take responsibility for anything. I doubt that several of the terms in their service contract are compliant with consumer law, as they transfer to you all responsibility. Avoid at any cost!

4 de noviembre de 2024
Opinión espontánea
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Respuesta de Mooving On London

Thank you for sharing your feedback. We take all customer concerns seriously and are sorry to hear you are unhappy with your experience. However, we conducted an internal investigation and must now address several inaccuracies in your review.

First, our terms and conditions—including policies on waiting times, parking, and other responsibilities—are clearly outlined in the contract you agreed to before our work began. As for your concerns about our service terms, we assure you that our policies comply fully with consumer protection laws. We also take responsibility for the quality of our work and address any legitimate issues promptly.

All our quotes include no waiting time charges before 1 pm and a 30-minute allowance after. In your case, no charges were applied for waiting, as your contract included a waiting time waiver discussed and agreed upon prior to the move. Therefore, we didn't charge you anything extra on the moving day and you were aware of our waiting policies.

Regarding the parking ticket, our team informed you as a matter of procedure that any such costs are the client’s responsibility, as stated in our policies. The team parked as per your instructions and got the ticket while carrying out your removal job. We understand this may be frustrating, but our goal is transparency with all charges and this was clearly outlined in the contract.

It’s also important to clarify that no damage to your drawers was reported during or after the service. We have comprehensive insurance in place to cover any potential issues, and we encourage all clients to submit a claim if any damages are noted.

Lastly, we want to make it clear that no threats were made. You were simply informed of our intention to pursue the matter through the appropriate legal channels if the outstanding balance for parking charges was not paid. This is a standard business practice and was communicated professionally.

We value all feedback, but it is important to correct false accusations. If you have any further questions or concerns, we encourage you to reach out directly so we can address them in detail

Valorada con 5 estrellas sobre 5

Best removals service I’ve ever encountered

Couldn’t rate these guys highly enough. Comms before the move was quick, clear and proactive. They were helpful and flexible with arrangements, and the removal day itself was as smooth as it could have possibly been. The guys who did the job were experts, and handled things with diligence and care.

28 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service from Ciprian and Marian

Really happy I chose Mooving On for moving flat. They came recommended, and were very competitively priced too. The move itself was as stress-free as it could have been thanks to Ciprian and Marian doing an absolutely brilliant job. They were lightning quick with packing and loading, careful with my possessions, friendly and polite, and always checked if they weren't sure about what was being packed or where it would go in the new place. Huge thanks to them both!

Communication with the office in getting everything ready was also very smooth - replies were always very quick and thorough.

Strongly recommended for moving house, and will use Mooving On again.

28 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t recommend these guys enough

Can’t recommend these guys enough. Efficient and loads of energy. Helped us with our relocation from London to Manchester. Wouldn’t hesitate to use them again. Thank you Andrew, Ciprian, Edward and Stefan!!

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Vasil and team…

We had excellent service from Vasil and his team today. They were very efficient, professional and friendly and went the extra mile by placing items carefully in various rooms. I would happily recommend them. Thank you.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing: made moving with a baby a breeze!

We moved with a two-month old baby out of London with a truck-full, so were dreading the move! We shouldn’t have - Vasil and his team, Michael & Robert, were kind, careful and helpful throughout.

We opted for the packing service, which was excellent value. They worked hard getting everything to fit, including some awkward items, and were optimistic throughout. I have now used Mooving On London twice and will continue to do so.

We have already recommended them to our friends. Super service!

25 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent team


“I have just moved home from my house în Barking to a big house in Rainham . All team have been outstanding in the move. From the initial, competitive, quotation to the execution of the move, I have been extremely satisfied. Team provider all packaging materials and even demonstrated how to correctly pack my valuable antique bracket clock collection. The move occurred today and the team arrived, on time, and completed the move to my complete satisfaction. I have no hesitation in recommending this professional company. Outstanding value for money and a first class service. Well done.

28 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

The team were really friendly and extremely efficient. Everything was well packed and organised, and the team were so helpful all the way through the process. Would highly recommend.

21 de junio de 2024
Opinión espontánea

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