Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Mortimer Clarke are the parasitic 'lawyers' who use multiple tricks to win unenforceable cases. Check their bundle and paperwork very very closely - make sure they serve the same bundle on you as on t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I start paying and they still went to court so the 150 pounds paid I now owe more then started also my payment was withing nasty company goverment should be looking at company iv delt with lowell an... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This company works on the unlawful Maritime/Admiral law system. As I keep telling them, I am not a dead entity at sea with my name in Capital letters. I am a Sovereign woman on the land under Common... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have seen a lot of bad reviews about this company and I honestly don’t know why. I was in debt (quite a large amount) I set up a payment plan with them and realised it was way too high for me, I was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Estudio de abogados
  2. Cobro a morosos

Escrito por la empresa

Mortimer Clarke Solicitors is a specialist litigation law firm, providing litigation services to its clients. Mortimer Clarke Solicitors was established in 2007. We employ over 100 staff at our office in Worthing, West Sussex. We are authorised and regulated by the Solicitors Regulation Authority and the Financial Conduct Authority. We are part of the Cabot Credit Management Group and fall under the Group membership of the Credit Services Association. We operate to the highest regulatory standards and take exceptional pride in the way we work. We understand that dealing with finances can be daunting and stressful. Your wellbeing is our priority and we aim to provide the highest standard of service possible.


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Thieves and Scanners

Scanners! Thieves, they never will pay you. After winning the case they get your money and never replies phones or e mails

21 de septiembre de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

Hi Marcos, Thank you for getting back to us with further details. I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

absolutely disgusting

absolutely disgusting. tried to force me into a payment and man that i CLEARLY cannot afford. still haven’t set one up. honestly DISGUSTING. cannot stress enough how bad they are. i’m appalled honestly. VILE people

11 de septiembre de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

Hi Abi I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

I honestly don't know how their staff…

I honestly don't know how their staff manage to sleep at night. I dealt with Mortimer and Clarke solicitors about a year ago. Was spoken to like absolute trash, and told nothing but lies. For example, they said they had a Ccj granted against me. I believed them. They said I hadn't made a defence against the CCJ and that my defence wouldn't stand up anyway. Then they changed tacked and tried to make a payment plan. Advised me not to take out more debt to pay their debt. How considerate of them. So they treat me like trash for not being able to pay, intimidate me to pay so I get more debt. Then basically call me a fool for taking out more debt to pay theirs. Even though they claimed to have a CCJ against me. On top of that they claim to update my credit file as paid, but didn't.

8 de septiembre de 2023
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

Hi Leanne, Thank you for getting back to us. I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

Don't give them your card details

First line of defence always sound helpful but do absolutely nothing to resolve a situation. Had a payment plan in place, token payment due to bad situation then stole hundreds of pounds out of my bank account, unauthorised and won't give it me back leaving me with 12.00 in my bank, been authorised to refund they say, but still not given it me back. Fobbed off by 3 call handlers. This is going to the ombudsman as I had to cancel all my DDs, had charges for unpaid DDs and had to borrow money for food. Don't even know how this can be legal??!!

1 de agosto de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

Hi Deborah, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

No replies - useless

Send threatening letters with no info on them and emails with attached docs that you need to log in to see. I cannot log in as the required info is vague and confusing. I also cannot log into the website, and no one replies to my emails. What am I supposed to do? I think a complaint to the Financial Ombudsman is next, as such behaviour towards 'customers' is amateur, lax and not acceptable for an organisation supposedly controlled by the Financial Conduct Authority and Solicitors Regulation Authority.

5 de agosto de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Sean. I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 5 estrellas sobre 5

These people are looking after a debt…

These people are looking after a debt of my partners which his wife unfortunately caused when they were together, I must say, although it is something beyond our control as it is a marital thing Mortimer Clark are being really fair with us.

26 de julio de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

Hi Sharon, Thanks for your review! I’m so pleased we were able to help 😊 Thanks for taking the time to share your feedback. Kind regards Laura

Valorada con 1 estrellas sobre 5

Scum

Just like Cabot they are the scum of the earth !!!
Following my wife’s very sudden death I experienced severe mental health problems and could not deal with life at all.
I lost my business and struggled financially.
Cabot started to harass me with phone calls and emails for debts they had allegedly purchased !!!!
13 years later they are still harassing me and so are their solicitors.
Luckily a good friend has recently agreed to fund a legal battle against both pond life companies.
I can’t wait to get justice against both companies and their revolting staff !!

20 de julio de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

Hi David, thank you for getting in touch. Unfortunately I am unable to locate your file from the information you provided I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot', your full address and reference number along with some more details around your review. I want to reassure you that we would never want any of our customers to feel harassed and therefore its important you contact us. Kind regards, Laura

Valorada con 1 estrellas sobre 5

Useless

After a year of trying to set-up a payment plan with them they still refuse to do so. They keep threatening to issue a CCJ, make me unemployed, and harass via email and postal mail.

I have asked repeatedly to speak to someone that is legally trained at the company, they are not customer facing apparently.

They claim be to be solicitors, but cannot provide any evidence of this. The only solicitor registered is 'Sandra Isabel BAYNE' who has a habit of reading my e-mails but never replies.

As all the reviews below say, they are about as useless as a England football manager.

15 de julio de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

Hi Tom, thank you for providing us with further details so we can investigate your concerns. I can see our complaints team are working on this and will be in touch with you shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

They are awful and extremely unkind.

They are awful. They repeatedly hounded me when I had just left hospital, giving me a complete nervous breakdown. Said they had been round to my address with paperwork for me to sign. I explained that I received no paperwork (as I was in hospital). They lady on the phone would not explain what's in the paperwork and claimed it was sensitive. The mistake she made was to ask me for my details- to which I responded; "I thought you had them, which is why you are constantly contacting me" I hung up and blocked the number but unfortunately it's now becoming boarderline harassment as the keep ringing on different numbers. They took out 3 separate payments which my bank stopped fortunately. Are these people regulated? The methods they use are hostile and unacceptable.

24 de junio de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

Hi Ange., thank you for getting in touch. Unfortunately from the information you have provided I am unable to locate your file. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complailnts@mortimerclarke.co.uk with the subject as 'Trust Pilot' and some more detail around your review and your reference number. I want to reassure you that we would never want any of our customers to feel harassed, therefore its important you contact us. Kind regards, Laura

Valorada con 1 estrellas sobre 5

Any 5 star review on here is a lie.

Any 5 star review on here is a lie.
They are thieves pretending to be solicitors.
Do not answer there calls and definitely don’t give them any money.
They need closing down asap.

19 de junio de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Phil, I’m sorry you feel this way. I would like to review your concerns further, so please send an email to complaints@mortimerclarke.co.uk, with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

Absolute shockers to deal with

Absolute shockers to deal with . Every letter is a CCJ threat . No empathy whatsoever . Threat after threat . Avoid Cabot and them at all costs. I’ve sent my report and all their correspondence to the FCA and Financial ombudsman to deal with it .

20 de mayo de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Raymond, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot' and some more detail around your review. I want to reassure you that we would never want any of our customers to feel threatened therefore its important you contact us. Kind regards, Laura

Valorada con 1 estrellas sobre 5

These people are pure monsters

These people are pure monsters. They have harassed and threatened me for 3 years for a debt that has nothing to do with me. Even after requesting documentation and proof, which they never sent - it goes on and on and on. Their game plan is to threatened CC judgement, and for a relatively small alleged debt, say under £300.00, most people will realise that it will cost considerably more to contest it, so will pay up. Illegal, nasty and pre-calculated fraud, although under a shroud of legality. I have recently had a stroke and am not a well man and could do without this. I will never ever pay them a penny and will instruct my solicitors to fight it if they go to court, regardless of cost, on principal. Horrible, pathetic scamsters, with a very thin vaneer of civility.

8 de mayo de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Michael, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to Complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

Most insensitive and unempathetic…

Most insensitive and unempathetic agents - need training.
They are more concerned about their client's debt and their fees of course. When speaking to a vulnerable, sick individual, they forget humanity and ask very insensitive, insulting questions. Staff need training in dealing with human beings. I bet call callers are on commissions. Selfish greedy solicitors who need reporting!

8 de mayo de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Dipa, I am sorry you felt this way as this is not our intention. I can see our complaints team are currently reviewing your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

Mortimer Clarke Solicitors - Unethical Practices and Lack of Transparency

I recently had the misfortune of dealing with Mortimer Clarke Solicitors (MC) in relation to a CCJ obtained against me by their client, Cabot Financial (Europe) Ltd. Throughout the process, I found MC's conduct to be unprofessional, unethical, and lacking in transparency.
Despite repeated requests, MC failed to provide crucial documentation, such as a valid Deed of Assignment, which would prove their client's legal right to pursue the debt. This lack of transparency raises serious questions about the legitimacy of the debt and the CCJ.
Furthermore, I discovered that the address used to serve the CCJ was deliberately changed to my old address, even though my current address was known to MC and their client. This underhanded tactic denied me the opportunity to defend myself and resulted in a judgment being entered against me without my knowledge.
When I attempted to raise these concerns with MC, I was met with aggressive, bullying, and threatening behaviour. They consistently failed to address the substantive issues and instead resorted to dismissive and evasive tactics.
It is clear that Mortimer Clarke Solicitors has little regard for the rights of individuals and is more concerned with hiding behind their client, even if it means engaging in unethical and potentially fraudulent practices.
I strongly advise anyone dealing with Mortimer Clarke Solicitors to be cautious and to thoroughly document all interactions. If you are not satisfied with their conduct or believe that they have acted unethically, do not hesitate to file a complaint with the Solicitors Regulation Authority (SRA).
The SRA has the power to investigate and sanction solicitors who breach their professional obligations. In serious cases, the SRA can impose fines, suspend or even strike off solicitors from the Roll, preventing them from practicing law.
It is crucial that we hold firms like Mortimer Clarke Solicitors accountable for their actions and demand the highest standards of professionalism, integrity, and transparency from those entrusted with upholding the law.
Do not be intimidated by their tactics. Stand up for your rights and take action to ensure that unethical practices are exposed and addressed.
Note: This review is based on my personal experience and opinion.

*** Update ***

Ignore the message below. Mortimer Clarke are continuing their non-responsiveness and the message left by Hannah below is purely for PR purposes. If they really wanted to help, they would not need to cause suffering.

5 de abril de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

Hello Kevin Brown,

I’m sorry you feel this way and thank you for taking the time to get in touch.

Our complaints team have written to you separately.

Should you want to speak to us urgently, please contact us on 0333 121 4454.

Kind regards, Hannah

Valorada con 1 estrellas sobre 5

money grabbing greedy solicitors!

Absolutely money 💰💰💰 grabbing greedy solicitors, bought my debt and I missed 1 payment and they put a charge on my house..
🤷‍♂️🤷‍♂️🤷‍♂️

4 de abril de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Alan I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

Wish I had come here first before…

Wish I had come here first before dealing with these jokers. 7 years ago I got a CCJ. I offered payment and filled forms as requested to stop them from taking me to court. Next thing I know I'm taken to court anyway. They claimed I had ignored their requests but yet they were contacting me on the details I ga e on the supposed 'missing' form. A payment plan got put in place for the amount decided by the court a few weeks later mortimer then cancelled my payment for no reason. I re set up at a lower amount (didn't realise it was cancelled at first). 7 years down the line I get a threatened with if I don't pay they will enforce a 7 Yr old CCJ (not even sure they can do that?) For no reason whatsoever. Just so happens they sent this at at time where my finances are a bit messed up (end of tax year and a new employer) and having some other issues to deal with, so try speaking to them on phone (end up late for work) could not have felt more patronised. Several times I said I had already spoken to citizens advice and step change and know where I am with my finances but she just kept repeating herself over and over. Kept repeating things over and over again that I had already stated I was in the middle of. Which also to be honest debt or not were none of their business. When I realised the CCJ was over 6 years I emailed them again to ask them about this. No reply not a thing. They are liars and deceitful. I am honestly surprised these cowboys are still allowed to work.

1 de marzo de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Natasha, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Valorada con 1 estrellas sobre 5

Shocking company

Shocking company. buys debts of other debt collectors and thinks that it gives them a right to spam me with constant emails and text messages. Then they want me to call then to check my payments are still affordable.

My account was taken to court by the last chancers and it was agreed I would pay five pound a month. And that’s what I intend to pay. The other company couldn’t force me to pay more and there is no chance you will either. If I don’t pay what I agreed then sure, hound me, but this unsolicited communication has to stop or I’ll block you and you won’t get any money from me

21 de marzo de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi SB Clarke, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot' and some more detail around your review. I want to reassure you that we would never want any of our customers to feel hounded and intimidated and therefore its important you contact us. Kind regards, Laura

Valorada con 1 estrellas sobre 5

Terrible company

Terrible company they don't reply to emails or letters constantly sending letters when the customer has already replied and caused further health problems with the threatening letters please avoid if you can

12 de marzo de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Carl, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot' and some more detail around your review. I want to reassure you that we would never want any of our customers to feel threatened, therefore its important you contact us. Kind regards, Laura

Valorada con 1 estrellas sobre 5

This company create unnecessary barriers and don't have the cust best interests.

I tried to help an acquaintance who has severe language barriers and confidence issues call to set up a payment plan after they received a court letter to pay the debt by the 1/3/24.
The company created several barriers; we made 2 calls today
1) Call 1 GDPR barrier - the company wouldn't accept verbal authorisation from the customer to speak with them on that same call, event after the customer had passed security. The company insisted they only accept written authority for anyone other the cust speak on customer's behalf or to translate for the customer.
2) Call 2 - The customer completed security, and was ready to set up a payment plan, but agent said she couldn't do anything because she was working overflow calls, and a call back needed to be arranged for a later time. The problem is, when the company calls back there would be no one there to help this customer with the call.

After speaking to 2 different agents, 1 hour later, the customer was left frustrated and in tears, because she still didn't manage to set up the payment plan.

This is the worse firm I have ever had to deal with.

We intend to speak with the ICO and SRA and find out what they have to say about that.

26 de febrero de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Eddy, thank you for getting in touch. I'd like to have a look into your journey with Mortimerclarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot' please provide us with our customers details and reference number and some more detail around your review. I want to reassure you that we would never want any of our customers to feel frustrated and therefore its important you contact us. Kind regards, Laura

Valorada con 1 estrellas sobre 5

Company absolutely thieves

Company absolutely thieves, and fraudsters. Statments balance, refreshed every month, where a normal transfer takes up to 5 business days..! They charge for nothing extra. I was decide to report this in BBC news or whoever. How can cheat people like that.
Maybe the media publicizes it. And they will close down this thieving company, these fraudsters.

16 de febrero de 2024
Opinión espontánea
Logotipo de Mortimer Clarke Solicitors

Respuesta de Mortimer Clarke Solicitors

• Hi Jerry I’m sorry you feel this way. I would like to review your concerns further, so please send an email to complaints@mortimerclarke.co.uk, with the subject ‘Trust Pilot’. Kind Regards, Laura

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más