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Motorpoint - Chingford Opiniones 

782
TrustScore: 4.5 sobre 5

4,7

Lea Valley Road, E4 7PX Chingford, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Tog... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered the car through the website, arrive at my allotted time and after the test drive of my part exchange was done, car transferred to my name and off I went. Zeynap who looked after me was ver... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I couldn't have asked for a better experience! Zeynap were so friendly, helpful, and easy to deal with from start to finish. Never felt pressured, and made buying my car feel simple and stress-free.... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

  • Lea Valley Road, E4 7PX, Chingford, Essex, Reino Unido

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Excelente

TrustScore: 4.5 sobre 5

782 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(782)

6047 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service all round!

4 de marzo de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're glad you enjoyed our service. Thank you for your positive feedback; we appreciate it greatly.

Thank you
Motorpoint

Valorada con 2 estrellas sobre 5

I was left feeling deflated after an initial good experience

I believed I was being treated with respect and that as an older lady, I'd be sold a roadworthy car, fully protected and ready to go.

Alas, I had to return the vehicle as the treatment and clean I'd paid a vast amount for, as well as the scratch reviews had not been completed. The window sills were green where the car had stood so long and the tyres cracked from also standing. I collected the car in the dark. I trusted that my new purchase was in perfect condition and in a condition and standard that the sales person would have wished too.

On return to Chingford, my car was recleaned and retreated. The few scratches were treated also. The tyres were not changed, even though two technicians at Motorpoint examined the tyres, stating they needed replacement. I was told, although cracked, they were legal and was told it wouldn't cost me much to replace, if I didn't like the way they looked.
In addition, I spotted after the sale, at home, my PX valuation had been reduced on the paperwork, yet not discussed with me.

This dealership left a sour taste in my mouth. At 1st I felt satisfied with my treatment, on the day of purchase. I felt it was a very efficient service. However, when I reviewed the problems with my car, the very next day in daylight, the solutions to my cars issues, seemed to fall into my lap. Advice... Collect your car in daylight only.

24 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the car's condition, the delayed services, and the discrepancy with your trade-in valuation. We aim for all customers to have a positive experience and we'll review your feedback to see how we can improve our processes. Thank you.

Thank you
Motorpoint

Valorada con 2 estrellas sobre 5

I currently have an issue with a car…

I currently have an issue with a car that I purchased less than 3 months ago. After calling the Warranty Claims line, I was informed that they cannot assist me they do not hold any details related to my car. It appears there was an 'error' somewhere and my car information was not passed across. So I currently have a £24k car sitting outside and am trying to work out how to get it fixed. Chingford Motorpoint - please do better!

9 de marzo de 2026
Opinión espontánea
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

Hi, the extended warranty starts when your current manufacturer ends. The reason your details did not match is due to your extended warranty not started. We have however informed you about the extended warranty terms and conditions.

Valorada con 5 estrellas sobre 5
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We appreciate your positive feedback! We are so glad Chloe Brown was helpful and polite. We value your business and your comments.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Excellent Service

An easy experience from start to finish.
just be sure if you do not want the extended warranty and research if you can the finance at a better interest rate. I did.
Renee at Chingford was helpful and friendly.
if i am buying another car it would be with Motorpoint

5 de marzo de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're glad you found the process easy and that someone was helpful. We appreciate your feedback regarding the warranty and financing options and that you would consider us again.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Quality and service

I have bought a few cars from Motorpoint. The process is easy and efficient. More importantly the cars are of great quality and the service provided is excellent.

3 de marzo de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're happy to hear that the purchase process has been easy and efficient for you. We appreciate your feedback regarding the quality of our cars and the service provided.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Would really recommend motorpoint for…

Would really recommend motorpoint for your new car great sales staff and friendly also cars at reasonable prices no bulls**t from sales staff either.

2 de marzo de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're happy you found our sales staff great and friendly, and our car prices reasonable. We appreciate your recommendation and positive feedback!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

I have purchased from Motorpoint before…

I have purchased from Motorpoint before and always received fantastic service. This time was no different!

2 de marzo de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're happy to hear that you consistently receive fantastic service from us. Thank you for your continued patronage and for sharing your positive experience!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Raj was amazing

Raj was amazing, he explained everything and also tried to get me the best deal possible as I was part exchanging.
My parents are also looking at upgrading their car and will definitely go back to Motorpoint.

2 de marzo de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're happy to hear that you had such a positive experience! We appreciate your kind words about the service you received, and we're glad we could help with your part exchange. We look forward to seeing your parents!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Top Service

I brought my vehicle down to Motorpoint in Chingford, the staff were extremely helpful and gave me a great valuation on my car. Rashia helped me over the phone and did everything to ensure that the process was as smooth as possible, great service!

21 de febrero de 2026
Opinión espontánea
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We appreciate you taking the time to share your experience. We're so glad to hear that our staff were helpful and provided a great valuation. We're happy the process was smooth. Thank you!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Very friendly and eager to help …I…

Very friendly and eager to help …I liked the fact that there was no pushy sale …. You can look and test drive and offered coffee and a place to sit and think about the cats you’ve seen

21 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're glad you enjoyed your experience. It's great to hear that our team was helpful and not pushy. We appreciate you taking the time to share your feedback!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Top service got the car i wanted nik…

Top service got the car i wanted nik the salesman was extremely helpful he found the car i wanted that ticket all the boxes i asked for i would definitely buy again from motorpoint

25 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We appreciate you sharing your experience. We're happy to hear that our team member was extremely helpful in finding the car you wanted. We appreciate your intention to buy again from us!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

We received very good service from…

We received very good service from beginning until the end Renee and nik were so helpful it made it very easy for us to buy our new car . I would recommend motorpoint to anyone.

18 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We appreciate you sharing your experience. We're happy to hear that our team members were so helpful and made buying your new car easy. We appreciate the recommendation!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Good service

18 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

Thank you for the 5 ⭐and we appreciate your feedback.

Valorada con 5 estrellas sobre 5

Staff provided an excellent service

Staff provided an excellent service, really helpful and knowledgeable. Made me feel very welcome. I will definitely use Motorpoint again 👍

22 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're happy to hear that our team provided excellent, helpful, and knowledgeable service, and made you feel welcome. We appreciate your feedback and future patronage!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

I had a great experience buying my car at motor point.

I had a great experience buying my car from Motorpoint, and I’d especially like to thank Ibrahim Yusuf, the manager, for all his help. From start to finish, Ibrahim was professional, friendly, and extremely knowledgeable. He took the time to answer all my questions clearly and made sure I felt confident and comfortable with my decision.

He wasn’t pushy at all and genuinely wanted to make sure I found the right car for my needs. The whole process was smooth, well-organised, and stress-free thanks to his support and guidance.

I really appreciate the excellent customer service and would highly recommend Ibrahim Yusuf and Motorpoint to anyone looking to buy a car. Thank you again for making it such a positive experience!

21 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're happy to hear that you had a great car buying experience. We appreciate your positive feedback regarding the assistance you received. It's wonderful that the team member was professional, knowledgeable, and helpful, ensuring a smooth and stress-free process. We value your recommendation!

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Sales person pushy

14 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We appreciate your feedback. We're sorry to hear you experienced issues into your purchase journey with us. We will review our sales process to improve our services.

Valorada con 5 estrellas sobre 5

Raj at Chingford was an amazing help

Raj at Chingford was an amazing help. Solved all my worries and made buying the car a smooth and professional process. He was knowledgable and helpful with a warm friendly advice.

16 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We appreciate you sharing your feedback! We're happy to hear that our team member was so helpful, addressed your concerns, and made buying your car a smooth, professional experience.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Easy first car purchase!

This was my first ever car purchase, and decided to go with Motorpoint after a friend had a positive experience.

Booking a viewing was very easy, and was given the keys to look around and test out the vehicle i had booked the viewing for. I was completely left alone, and did not feel any pressure to hurry up, make a decision, or hounded by sales reps.

After i made up my mind that i was going to purchase the car, the team were very helpful and knowledgeable, and within no time at all, i was able to drive away with my newly purchased vehicle.

1 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're happy to hear that your first car purchase was a positive experience with us! It's great to know you found the viewing process easy and appreciated the no-pressure environment. We're pleased our team was helpful and knowledgeable, making your purchase smooth. Thank you for sharing your feedback!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Really great service and experience of…

Really great service and experience of trading in my old car and buying a larger one. Thanks to raj and Chloe for the excellent service

14 de febrero de 2026
Logotipo de Motorpoint - Chingford

Respuesta de Motorpoint - Chingford

We're so glad you had a great experience trading in your old car and buying a larger one. Thank you for your positive feedback regarding our service!

Thank you
Motorpoint

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