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Motorpoint - Derby Opiniones 

1227
•
TrustScore: 4.5 sobre 5

4,6

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant, absolutely floorless customer sales, all the staff involved where so nice and so professional at there jobs, right from the first viewing and right to the handover. This is our 3rd car ove... Ver más

Valorada con 5 estrellas sobre 5

Great customer service, very warm, friendly sales agent who was informative and helped guide me through the maze of buying a car. Felt under no pressure to buy which was a huge difference to the other... Ver más

Valorada con 5 estrellas sobre 5

From beginning to end of the process, it was really easy. Connor especially made it very smooth, very happy to help. Will definitely recommend!

Valorada con 5 estrellas sobre 5

Very helpful staff relaxed viewing with offer of unaccompanied test drive and hybrid vehicle had battery topped up as requested. Bailey was both professional and friendly can recommend for easy tran... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Reino Unido

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1227)

5827 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Five cars and counting

Fifth car from Motorpoint and more than happy with all of them. Service top marks, value very keen. They whole buying experience is brilliant.

19 de agosto de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

We're so pleased to hear that you're more than happy with all five of your cars from us! It's wonderful that you consistently receive top marks for service and find our value very keen. We're delighted the whole buying experience is brilliant for you.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

I was made very welcome!

I was made very welcome during my visit. The staff were very polite and not pushy at all throughout the purchase of my car. The whole process was quick, easy and i was able to take the car away the same day. Well done Motorpoint Derby for all your help!

25 de agosto de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

We're so pleased to hear you felt welcome and that our team was polite and not pushy during your car purchase. It's great that the process was quick and easy!

Thank you
Motorpoint Derby

Valorada con 5 estrellas sobre 5

Very helpful staff relaxed viewing with…

Very helpful staff relaxed viewing with offer of unaccompanied test drive and hybrid vehicle had battery topped up as requested. Bailey was both professional and friendly can recommend for easy transaction. Small issues with car after purchase was dealt with immediately by Chloe who arranged local dealer to action rather than having to return car to Derby.
Many thanks N Smith.

25 de agosto de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

We're so pleased to hear you had such a positive and easy experience with us! It's wonderful that our team was professional and friendly, and that any issues were dealt with immediately and conveniently, the feedback will be passed to the team!

Thank you
Motorpoint Derby

Valorada con 5 estrellas sobre 5

Motorpoint Derby were superb

Motorpoint Derby were superb, Dom helped me purchase the car smoothly & with no pressure. Great service.

31 de agosto de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

We're so pleased to hear that your car purchase was smooth and without pressure and that Dom provided great service, we will ensure the feedback is passed to Dom

Thank you
Motorpoint Derby

Valorada con 5 estrellas sobre 5

Very professional and reassuring…

Very professional and reassuring throughout the whole process. Would highly recommend.

18 de agosto de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

We're so pleased to hear that you found our team professional and reassuring throughout your experience. We hope to see you again in the future!

Thank you
Motorpoint Derby

Valorada con 4 estrellas sobre 5

Delayed handover

Buying the car we wanted went very smoothly, but slightly let down when on arriving at the appointed time for the handover we were left hanging around and had to enquire several times for the person who was dealing with us.

18 de agosto de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

Good morning

Thank you for leaving us an honest review. I am sorry you were left waiting, i hope the rest of your experience was good. Enjoy your new car.
kind regards

Valorada con 5 estrellas sobre 5

Good value and service.

Treated with respect and courtesy throughout. Greeted by a salesman in arrival. Shown a couple of cars I was interested in, one of which he had to fetch from nearby. Given plenty of time to look around them. Was not offered a test drive but did not really want one. Chose the one with 2 keys. Not too pushy with the warranty and extras which I declined. Collection 4 days later went smoothly enough but clerk was not very knowledgeable. The cars aren't prepped much and not perfect but are at a good price. Inspect well before purchase and watch out for missing spare keys.

18 de agosto de 2026
Valorada con 3 estrellas sobre 5

Buyer beware.

Good to swap on the same day but had the feeling I was rushed through like an assembly line.The next day I discovered rust and scratches I hadn't previously seen which cost 560 to put right.Looked at the paperwork and there was no cooling off period.

13 de agosto de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

Good morning

Thank you for your feedback, it is really important we understand how our customers feel. I am sorry you felt rushed through the whole experience this is not how we would want any of our customers to feel.

I hope you enjoy your new car

kind regards

Debbie

Valorada con 5 estrellas sobre 5

The lovely staff made our experience…

The lovely staff made our experience enjoyable

13 de agosto de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

We appreciate you sharing your enjoyable experience! We're so glad to hear that our team made your visit. Thank you for your positive feedback!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Professional service with a smile

Apologies for delay in replying.
On my own and 82 years old, buying a car is a challenging experience but from walking through the door to the after sale service, I have to say the customer care was exceptional in a customer friendly environment.
All the staff I dealt with were friendly, helpful and courteous. I had visited another dealer in the area and the difference in service was like chalk and cheese. There were a few issues but they were quickly sorted and I would like to mention the help of Chloe, in particular. Thank you.

4 de junio de 2026
Valorada con 5 estrellas sobre 5

I have just bought a Skoda Fabia from…

I have just bought a Skoda Fabia from Bailey and Maia did the handover on Saturday. What can i say... Well, i work in the motor trade myself so i feel i am an expert on the way things are in these types of business. The best way i can describe my Motorpoint experience is "first Class" The sale was really easy to complete and no pressure at all, No managers needed to be called, Superb!!. The car is really brilliant and i love it already. My partner loves the car as well so it's win win for me. Motorpoint Derby was recommended to me by a friend who buys his cars from this store. The sales room was nice and tidy and all the staff who passed by me spoke (i was in work uniform as well) I had a lovely coffee and used the facilities 110% impressed with how clean everything was. Thanks Bailey and Maia for your helpful and really pleasant attitudes. I am really happy. Thank you. James. C

8 de agosto de 2026
Opinión espontánea
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

We are absolutely thrilled to hear about your "first class" experience! It's wonderful to know that your car buying journey was so smooth and enjoyable, especially coming from someone with your industry knowledge. We're delighted you love your new car and that our team provided such helpful and pleasant service.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Motorpoint Derby go and see Martin

Knowledgeable staff not pushy.
Allowed to browse at our speed and then when we selected several cars we were given the keys to look around.
Service was really good 10/10

31 de julio de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

We're so pleased to hear that our staff were knowledgeable and allowed you to browse at your own pace. It's wonderful that you found our service to be excellent, the feedback will be passed along to Martin

Thank you
Motorpoint Derby

Valorada con 4 estrellas sobre 5

Salesman was very knowledgeable and…

Salesman was very knowledgeable and personable. Staff were very helpful and professional. The only thing that let them down was the standard of valet, on collection day.

30 de julio de 2026
Logotipo de Motorpoint - Derby

Respuesta de Motorpoint - Derby

Good morning
thank you for your review, I am sorry the valet standard wasn't acceptable. I hope you are enjoying your new car.

Kind regards

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