Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Ver más
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Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Ver más
La empresa ha respondido
A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Ver más
Knowledgeable staff not pushy. Allowed to browse at our speed and then when we selected several cars we were given the keys to look around. Service was really good 10/10
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Escrito por la empresa

Browse thousands of quality cars today.

Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Reino Unido

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What a absolute scam the warranty insurance is - AVOID, they will not agree a claim and then refer to the service history of the car to avoid the claim - at no point did the Motorpoint sales person point out the relevant terms and conditons of the warranty
update - the number they have given me in the reply is not even recognised !!

Respuesta de Motorpoint - Derby
Great service from beginning to end. Very helpful and no hard sell which we really appreciated. Bailey was particularly good with advice . We asked for the Williams polish on arrival and was very impressed to have it done straight away with just an hour to wait. Very pleased with the new car and definitely would do the trade in again with our old car. Thank you very much to all the staff that we had dealings with.
Long time customers for the simple reason you always come up with the right car with great service!
Thank you!
Excellent service from start to finish.
We visited the derby branch and was looked after by Dom. Top bloke he Answered my questions and my emails.
All the paperwork was done by kyle she explained everything (perfect).
It's a Very relaxing place, no pressure off anyone.
They were very helpful kept you updated with your purchases, nothing was to much.

Respuesta de Motorpoint - Derby
Online staff and Bailey at derby were very helpful professional and friendly.
The staff made the transaction easy. Those we dealt with were friendly and helpful.
We had a great experience at Motorpoint Derby, first visited to see another car and came back the following week to see the one we brought. Our sales people were Graham, Kian and Maia, a kind, helpful and professional team. The process of buying the car, was quick and simple. I would definitely recommend the store to others.
Great service from start to finish. No pressure! A totally relaxed experience.
I must give a shout out to Corey Hodgkinson who looked after us ( wife and I) on the day. Thank you!
Professional, helpful and efficient from start to finish. We felt under no pressure and were guided through every step of the process. We have always bought our cars from Motorpoint because they offer the best deals and customer service.
The whole customer support team, Amalia, Debbie, Joe were exceptional.
After being bombarded with text and emails to collect the car we went to collect it and it wasn’t ready. With promises of phone calls from the company nothing happened. The staff in Derby were not helpful at all in the end I cancelled my car. BEWARE YOU ARE NOT A CUSTOMER YOU ARE A NUMBER

Respuesta de Motorpoint - Derby
Excellent experience from start to finish. Well designed system to keep the customer informed at every stage.
Geoff was the guy I dealt with mainly, he was very professional, explained everything in a friendly manner, non pushy, great communication from looking at cars to completing the purchase , even after the sale, iv had follow up messages , excellent 👍 👏
Quick, easy car buying process!!, left alone to look around the car at my leisure without pressure. Worked out a good deal for me, simple process and great service as well to top it off!!
Will definitely use Motorpoint again.
Sales advisor Corey was top class, friendly and super helpful, good communication with him to keep me updated through the process.
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