Banner for Motorpoint - Ipswich

Motorpoint - Ipswich Opiniones 

290
TrustScore: 4.5 sobre 5

4,6

West End Road, IP1 2DZ Ipswich, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Decided to buy a new car and went in to the Ipswich store ,was net by a lovely man called Cameron who helped us whilst we were looking ,and then after deciding on one in another Motorpoint store whi... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The young man who dealt with our part exchange and purchase was very professional and calm. We had a few problems with the service history of our vehicle which was solved amicably. We were happy wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff are helpful, not pushy & focussed on the needs of the customer. The whole buying & part exchanging process was so smooth & trouble free. I had used a different branch previously & was impress... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We had good experience with motorpoint (Cameron) was very helpful answered all questions we had straight forward deal and part exchange

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

Promotion box for Motorpoint - Ipswich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 sobre 5

290 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(290)

6240 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

How to spoil a good experience.

Service provided by the Ipswich Branch was generally very good and friendly . Purchase was marred by the car being advertised on the web, with photographs of the dash, at 3,500 miles when in reality it was 7,500. The mileage discrepancy was no fault of the Ipswich Branch

22 de junio de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Dear Mr Russell,

Thank you for taking the time to write a review, i will pass this message on to the team. If you would like to discus this further please call 01332426351.

Valorada con 5 estrellas sobre 5

Made buying a car really easy

Made buying a car really easy. Any issues or concerns were answered and dealt with straight away.

21 de junio de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Matt,

Thank you for your feedback. We are pleased you've has a positive experience. We hope you enjoy the new car.

Valorada con 5 estrellas sobre 5

A more pleasant experience tan I expected

I am not good with cars or technology. Indeed I’m not at all interested in either which is why I was accompanied by someone who was.
Nevertheless Declan addressed himself to me and was very patient not getting exasperated by my ignorance.
Also when I panicked about the vast number of emails sent he calmly dealt with them all.

6 de junio de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hey Robert,
Thank you for your review and your lovely words, I will pass this on to Declan. Enjoy the knew car.

Valorada con 5 estrellas sobre 5

Excellent sales service

Excellent sales service , not pushy, not rushed plenty of opportunity to try without being hurried. Price was good too and very competitive. Trade in value was fair too.

10 de junio de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Ray,

Thank you for taking the time to write a review, I will pass on your kind words to the team. We are pleased to hear you had a good experience.

Valorada con 4 estrellas sobre 5

Patient, informative and attentive!

Cameron at the Ipswich branch was brilliant. Myself and another family were both interested in purchasing a car, he was patient, informative and quick to respond. I had a few issues but they were all dealt with promptly and I am appreciative of the gestures of good will I received.

7 de junio de 2025
Opinión espontánea
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Madison,

Thank you for your feedback, I will pass this on to the team. Enjoy the new car.

Valorada con 5 estrellas sobre 5

Ipswich depot

Ipswich depot, the customer service waas amazing, all staff very helpful and made the process very enjoyable

9 de junio de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Phillip,
Thank for your feedback, we are glad you had a positive experience. We hope you enjoy the new car.

Valorada con 5 estrellas sobre 5

Helpful and attentive support with…

Helpful and attentive support with choice of vehicle and explanation.
Collection and after sales info at collection was good too. Helpful staff.

1 de junio de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Ann Maria,
We are delighted you had a good experience, thank you for taking the time to write this review. Enjoy the new car.

Valorada con 5 estrellas sobre 5

I was looking for a car and called into…

I was looking for a car and called into Motorpoint just to see what they had a sales man came out and pointed me in the right direction this was no pressure sale l was very impressed and ended up picking up my new car a week later very good service 5star

29 de mayo de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Brian,
we are pleased to hear you've has a good experience. Thank you for taking the time to leave a review, I will pass on your lovely comments to the team. Enjoy the new car.

Valorada con 5 estrellas sobre 5

all the staff at ipswich were really…

all the staff at ipswich were really helpful and made my car purchase as easy as possible.

26 de mayo de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Johnathan,

Thank you for your review, we are very pleased to hear about your experience. We hope you enjoy your new car.

Valorada con 5 estrellas sobre 5

The representative (Zac)

The representative (Zac)
who dealt with us was friendly, helpful and did an excellent job. Though clearly having to deal with others he did so professionally and we never felt we were not being his focus.
However an earlier phone conversation about a test drive was a much less positive experience ( not with Zac)

26 de mayo de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi,
Thank you for your feedback, I will pass this on to the team.

Valorada con 5 estrellas sobre 5

Great Service

Having decided it was time to buy a car I visited Motorpoint for the first time, throughout the process the staff were helpful and made sure that my requirements were met. I did not feel that I was under any pressure to buy. After chosing what make and model of vehicle I wanted and after test driving models at the Ipswich showroom the arrangement to have another spec of the car delivered to Ipswich, where after a test drive it I decided it was the vehicle I wanted. The process for the sale and to arrange collection and payment were hassel free . I would definately use them again in the future.

8 de mayo de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi John,
Thank you for writing a review and for your lovely comments, i will pass this on to the team. We are pleased you have had a positive experience. Thank you again and we hope you enjoy the new car.

Valorada con 5 estrellas sobre 5

Impressive and quick from Motorpoint…

Impressive and quick from Motorpoint Ipswich. Really lovely people who helped me find the right car for me whilst understanding my budget restrictions. Was quick and painless.

16 de mayo de 2025
Opinión espontánea
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Ben,

We are please you had a good experience, I will pass on your lovely comments to the staff. Thank you for taking the time to write a review.

Valorada con 5 estrellas sobre 5

Professional team at Ipswich

Professional team at Ipswich

8 de mayo de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Doug,

Thank you for leaving a review, we are pleased to hear you had a positive experience. We hope you are enjoying the new car.

Valorada con 5 estrellas sobre 5

Great customer service and after care

Everything , from start to finish excellant service throughout . Must give a shout out to Tom ,Sheri and Declan who were exceptional .
WELL DONE at the Ipswich branch

8 de mayo de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Kristina,
We are so pleased you had a good experience, thank you for taking the time to leave a review. I will inform the team of you lovely comments. We hope you are enjoying the new car.

Valorada con 4 estrellas sobre 5

Friendly service and good vehicles

Friendly service and good vehicles
One downside was a lack of communication which left me chasing up progress.

8 de mayo de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi David,
We are pleased you are happy with our service, thank you for your feedback i will pass this on to the team.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, took time to explain every step, very polite and accommodating, thank you so much I’m very satisfied and happy with the help-service given

26 de abril de 2025
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Maria, We are pleased to hear about you experience. Thank you for taking the time and leaving a review and for your very kind words.

Valorada con 5 estrellas sobre 5

Great service

Great service, very friendly and a great value for money, I would definitely recommend

14 de abril de 2025
Opinión espontánea
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Thank you for you feedback, we are pleased to hear about you experience and really appreciate you're lovely comments.

Valorada con 1 estrellas sobre 5

I bought a car from you in October had…

I bought a car from you in October had a few things need doing to the car rang the you at least three time and no one got back to me so I had to go to mercedes to get it seen to

30 de octubre de 2024
Logotipo de Motorpoint - Ipswich

Respuesta de Motorpoint - Ipswich

Hi Anastasis,
Thank you for taking the time to give us your feedback. We are sorry you are having this experience.
Please contact us on 01332426351 if you would like to discuss this further.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más