Banner for Motorpoint - Newport

Motorpoint - Newport Opiniones 

1562
TrustScore: 4.5 sobre 5

4,6

Queensway Meadow Industrial Estate, NP19 4SS Newport, Gwent, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

There was no hard sell. We were able to browse at our leisure and use our mobile to scan the qr code for all the details. The salesman was helpful and after a test drive, he guided us through the pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When we first visited motorpoint to view vehicles we were asked if we needed any help which we declined. There were no sales people trying to or influence use. We were left to our own devices too view... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A great selection of cars in a range of specifications and sizes; everything you need in one place. No pushy or arrogant sales execs, just polite and willing to listen without trying to push cars on... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Sales personnel do not pounce on you when you walk through the door. You are free to walk around the stock and able to have the keys to any vehicle you are interested in. All employees are well pr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

  • Queensway Meadow Industrial Estate, NP19 4SS, Newport, Gwent, Reino Unido

  • 01633 739362
Promotion box for Motorpoint - Newport

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(1562)

6240 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Car bought online

I recently bought a car online from Motorpoint, and the entire process was very smooth and easy to follow, including the part exchange. The car was transferred to my nearest showroom for collection as planned, with no delays.

The collection itself was quick and straightforward, and the staff were professional and courteous throughout. Overall, it was a great experience that I would definitely recommend.

9 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're happy to hear that your online car purchase and part exchange went smoothly. It's great to know the car transfer and collection were quick and easy. We appreciate your recommendation and thank you for your feedback.

Thank you
Motorpoint Newport

Valorada con 4 estrellas sobre 5

Sales man spent time with us to explain…

Sales man spent time with us to explain things ran throw the paperwork with us great

18 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're happy to hear that the salesperson was helpful and thorough while assisting you. Thank you for your positive feedback and your time.

Thank you
Motorpoint Newport

Valorada con 5 estrellas sobre 5

Sam was excellent at explaining our…

Sam was excellent at explaining our options. He was also very friendly.

23 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We are so glad to hear that our team member was excellent at explaining your options and was friendly. We appreciate the positive feedback.

Thank you
Motorpoint Newport

Valorada con 5 estrellas sobre 5

Very helpful at the Newport branch easy…

Very helpful at the Newport branch easy to go through the process of purchasing the vehicle Jon was very helpful and polite

23 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're happy to hear that your experience at the Newport branch was easy and helpful. We appreciate you mentioning how polite and helpful our staff were during your purchase.

Thank you
Motorpoint Newport

Valorada con 5 estrellas sobre 5

The service you get is excellent.

The service you get is excellent.
The staff are courteous and knowledgeable. There is no pressure selling, what you see is what you get. Go there with an open mind and you won't be disappointed.
Big call out Lauren in the Newport branch....she is a gem.
I had a bit of a mix up with transfer costs that couldn't be sorted on the day of purchase, but I am sure it will be in the next few days.

22 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're glad you enjoyed your experience and appreciate your positive feedback regarding our team's service and knowledge. We're also happy to hear that you found a particular staff member helpful. Thank you!

Thank you
Motorpoint Newport

Valorada con 5 estrellas sobre 5

Had a great experience and Karl was…

Had a great experience and Karl was excellent at the Newport branch! They went above and beyond for me!

22 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're happy to hear that you had a great experience at the Newport branch. We appreciate your positive feedback and are glad we exceeded your expectations.

Thank you
Motorpoint Newport

Valorada con 5 estrellas sobre 5

This is my third car from motorpoint &…

This is my third car from motorpoint & as always great service & very helpful staff.
Lauren was great explained each step of paperwork clearly.
As always a great car. Highly recommend motorpoint to family & friends.

18 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're happy to hear about your continued positive experiences with us! It's great to know our staff is helpful and that everything was clearly explained. Thank you for recommending us!

Thank you
Motorpoint Newport!

Valorada con 5 estrellas sobre 5

Helpful staff...

Helpful staff...
A special thanks to Edwin & Lauren
Who were both knowledgeable & efficient !

17 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're happy to hear that our staff were helpful and efficient. We appreciate your positive feedback and will pass on your comments. Thank you.

Thank you
Motorpoint Newport!

Valorada con 5 estrellas sobre 5

Jack Pope was friendly

Jack Pope was friendly, helpful and didnt rush me to buy the car, it was an overall good experience.

17 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We appreciate you sharing your experience! We're glad that our team made your car-buying process pleasant and pressure-free. Thanks for the positive feedback!

Thank you
Motorpoint Newport!

Valorada con 5 estrellas sobre 5

Excellent service

The salesperson Marc Williams was very helpful and found me a car that suited my needs and gave me a very good valuation on my part exchange.

18 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We appreciate your feedback and are happy to hear that our salesperson was very helpful in finding a car that suited your needs, and that you were pleased with the part exchange valuation.

Thank you
Motorpoint Newport

Valorada con 5 estrellas sobre 5

Owain the sales person who looked…

Owain the sales person who looked after us was very professional , helpful and informative in getting us to make the right choice of vehicle .

13 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We appreciate you sharing your experience. We're happy to hear that our team member was professional, helpful, and informative in helping you choose a vehicle.

Thank you!
Motorpoint Newport

Valorada con 5 estrellas sobre 5

I had an outstanding experience with…

I had an outstanding experience with Joel at Motorpoint Newport. From the very beginning, he was incredibly friendly and welcoming, which immediately put me at ease. His communication throughout was excellent, clear, honest, and always timely.

What really stood out was how approachable and professional he was. There was absolutely no pressure at any point, which made the whole process feel relaxed and enjoyable rather than stressful. Joel genuinely took the time to understand what I was looking for and made sure everything was handled smoothly from start to finish.

Overall, the service I received was amazing, and I wouldn’t hesitate to recommend Joel and the team at Motorpoint Newport to anyone looking for a hassle-free car buying experience.

15 de abril de 2026
Opinión espontánea
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're happy to hear about the outstanding experience you had at our Newport location. We appreciate your comments regarding the friendly, clear, and honest communication you received. It's great to know that you felt no pressure and that the process was smooth. Thank you for recommending us!

Thank you!
Motorpoint Newport

Valorada con 4 estrellas sobre 5

Jon was great.

Jon, was great, no pressure and patient when our bank put obstacles in the way of our making payment.

17 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're happy to hear that Jon was helpful and patient while you were experiencing payment issues with your bank. We appreciate your feedback!

Thank you
Motorpoint Newport

Valorada con 5 estrellas sobre 5

Joel was very efficient

Joel was very efficient

17 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We are happy to hear that you found the service efficient. Thank you for your feedback; we appreciate it.

Thank you
Motorpoint Newport

Valorada con 4 estrellas sobre 5

EXCELLENT PRICE. FAULTS FIXED

viewed car numerous times online before reserving. drove nearly 50 miles to get to garage as not paying nearly £150 to have it moved to closer garage.

After checking car over I went for test drive in unfamiliar area without staff member so concentrating on not getting lost and watching where I was going.

Decided to purchase car so went through all the paperwork and eventually paid through bank transfer which took time.

The following day driving to work I noticed the passenger wiper blade was splitting and an emergency sos function displaying on the dash. Neither were present the day before.

I contacted customer service at head office through e-mail and phone calls and they arranged for my vehicle to have the wiper blades changed at their expense at motorpoint nearer to home instead of going back to newport.

The sos function had to be fixed at a main dealer garage which they arranged which was two weeks after purchase. Earliest opportunity. I was provided with a courtesy car for the near two weeks which was similar size to my vehicle.

Once I received my car back I haven't had any other issues and have been thoroughly enjoying my car.

I have named people to contact at my local branch if I experience any further issues as well as with the head office.

I would recommend and use motorpoint again.

2 de marzo de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We appreciate you sharing your experience. We're glad we could arrange for the wiper blade replacement and SOS function repair, along with providing a courtesy car. It's great to know you're now enjoying your car and would use us again.

Thank you!
Motorpoint Newport

Valorada con 5 estrellas sobre 5

The customer advisor I had was top…

The customer advisor I had was top notch, he was excellent in every way - made you feel at ease, no pressure & was friendly with a smile. So I say again he ticked all the boxes & I would recommend him 100%

15 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We appreciate your feedback and are so happy to hear that our advisor made you feel at ease with their friendly and professional service. We are grateful for your recommendation!

Thank you
Motorpoint Newport

Valorada con 5 estrellas sobre 5

Great Experience

So easy to buy a car from Motorpoint, no pressure, lovely experience, staff are fabulous and free coffee!

13 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We're happy you found it easy to buy a car from us. It's great to hear you had a lovely, no-pressure experience and that our staff were fabulous! Thanks for the feedback!

Thank you
Motorpoint Newport

Valorada con 5 estrellas sobre 5

Very satisfied you was so helpful could…

Very satisfied you was so helpful could not have been more happy

8 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We appreciate your positive feedback and are so pleased to hear you were happy with our helpfulness. Thank you for taking the time to leave a review.

Thank you
Motorpoint Newport

Valorada con 4 estrellas sobre 5

Good selection of cars

Good selection of cars. Free to look around without pressure to buy. Staff friendly and helpful.

11 de abril de 2026
Logotipo de Motorpoint - Newport

Respuesta de Motorpoint - Newport

We appreciate you taking the time to share your feedback. We're glad you found a good selection and a helpful, friendly team, with no pressure!

Thank you
Motorpoint Newport

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más