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Motorpoint - Norwich Opiniones 

243
TrustScore: 4.5 sobre 5

4,6

3 Turnpike Close, NR6 5BD Norwich, Norfolk, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service before and after purchase. No pressure to purchase and helpful in sourcing the car I was looking for from another branch. I was looked after by a great team of women, who are a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful staff, explained what I was looking for and they found a car like for like and within my price range. More than pleased with the staff and would recommend Motorpoint to anyone looking for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Zac & Gabe were extremely helpful and provided great customer service . They made it a smooth and easy process start to finish. I was able to drive away same day. Can’t fault a single thing, having ex... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Overall the experience wasn’t too bad, the deal was ok and we were looked after fairly well. Don’t by extended warranty for more than a year however! We bought ours for 4 years at over £1000 after... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

  • 3 Turnpike Close, NR6 5BD, Norwich, Norfolk, Reino Unido

  • 01603 650177
Promotion box for Motorpoint - Norwich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 sobre 5

243 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(243)

6178 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Joshua was very helpful from the call…

Joshua was very helpful from the call centre, he explained everything, great customer service,

20 de noviembre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy to hear that the call center support was helpful and provided great customer service with clear explanations. We appreciate your positive feedback!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Good quality cars and staff competent…

Good quality cars and staff competent and helpful.a really great experience over all aspects

19 de noviembre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

Thanks Chris - glad to hear we delivered the great experience - and thank you for telling the world!

Best wishes,

James

Valorada con 5 estrellas sobre 5

Fantastic staff

Right from the beginning, the staff couldn’t have been more helpful and they made the process simple, explaining each step along the way. Would definitely buy a car from Motorpoint again in the future.

23 de noviembre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

Thanks Mr Barks, appreciate your kind words and we look forward to welcoming you back in the future!!

Best wishes,

James

Valorada con 5 estrellas sobre 5

Very very helpful and understanding

Very very helpful and understanding. Dave and James made the whole experience feel exciting and personal. Gave lots of time to go over things in detail, very pleased!

19 de noviembre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

Thanks Sam - great news and thank you for the really positive review - glad we delivered!!!

Best wishes,

James

Valorada con 5 estrellas sobre 5

💯 on there customer service sat and…

💯 on there customer service sat and Sophie very good highly recommend very helpful

24 de noviembre de 2025
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy to hear that you had a positive experience with our team! We appreciate your kind words and are grateful for your recommendation.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Incredible staff

Incredible staff
Good range of cars
Friendly and welcoming atmosphere

17 de noviembre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We appreciate your positive feedback regarding our incredible staff, car range, and welcoming atmosphere! We are so happy you enjoyed your experience.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Relaxed and stress free

My experience at Motorpoint Norwich was great from walking in to driving my new vehicle away.
The sales person I was allocated made my experience relaxed and totally stress free, even with my two grandchildren in tow! Giving them colouring and hot chocolate, they had a great time and ask to go back!
He organised everything for me, can’t thank you enough.
I am extremely happy with my new car and I recommend anyone to visit Motorpoint, Norwich

31 de octubre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy to hear your experience at Motorpoint Norwich was great, and we appreciate your positive feedback. We're so glad the salesperson made your experience relaxed and stress-free, even with your grandchildren. Thank you for recommending us!

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

A calm and friendly experience for a big decision.

The Sales Executive was friendly and efficient with
good product knowledge. The vehicle selection was
very good indeed across many types and marques.
The administration was efficient. No wriggle room
on the price but good value ( and price promise ) to
start. A reasonable part exchange value. Time allowed to make a personal choice with no pressure. Well done.

14 de noviembre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We appreciate you sharing your feedback. We're glad the sales experience and vehicle selection met your expectations. We aim to provide efficient service and a comfortable environment for our customers. Thank you for acknowledging our team's efforts.

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Very positive buying experience

All the guys Dave, Zac and Jack were great, made buying a car a good experience after totally apathy
from another local car supermarket. Would definitely return to buy another car and worth the drive from Colchester, only disappointment was that the service books/owners handbooks were either not present or in a bad state but I should have checked that, but otherwise a positive experience well done Guys.

14 de noviembre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're glad you enjoyed your experience and appreciate your positive feedback regarding the team's assistance. We'll look into the service books/handbooks issue. Thank you for your review and the drive from Colchester!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Sold my car this week at the Norwich…

Sold my car this week at the Norwich branch. Got £1500 than dealer offered down the road. Excellent service. Was in and out in 17 minutes. Person serving me was very polite and made the whole process so simple and funds were in my account instantly. Go here to get a good and fair price for your car with excellent customer service.

12 de noviembre de 2025
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy to hear that you received more for your car than elsewhere and that you found our service excellent. We appreciate you highlighting the politeness and simplicity of the process, and the speed of payment. Thank you for your positive feedback!

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Thomas Macleod made the transaction…

Thomas Macleod made the transaction very easy from getting the vehicle delivered to driving away. The only negative is quality control didn’t spot the drivers side rear window winder handle is missing. So they clearly didn’t check the car throughly. However a replacement has been ordered by motorpoint.

10 de noviembre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We appreciate your feedback and are glad the transaction was easy. We regret the oversight with the window winder handle and any inconvenience caused. We're pleased a replacement has been ordered.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Beat car buying experience I have ever…

Beat car buying experience I have ever had
No pressure sales lovely atmosphere
Highly recommend

31 de octubre de 2025
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy you had such a positive car buying experience with us! It's great to hear you found the atmosphere lovely. We appreciate your recommendation!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Bought a lovely Toyota Yaris

Bought a lovely Toyota Yaris, was impressed with the whole experience,sales person Dave looked after us very well explained the process in a calm non pushy way..
Also Abbie dealt with a some aftercare service very well,
More than satisfied with Motorpoint would highly recommend

7 de octubre de 2025
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy you were impressed with your experience buying the Toyota Yaris. We appreciate you mentioning the calm, helpful service you received and are glad you were more than satisfied. We value your recommendation!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Why I purchased from Motorpoint.

Great choice of vehicles for me to make comparisons...good prices...knowledge staff....answered my questions promptly..

30 de octubre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We appreciate your positive feedback! We're so glad you found a great choice of vehicles, good prices, and knowledgeable staff who answered your questions promptly.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

No complaints at all

No complaints at all. Very smooth purchase and so far the car seems fine.

3 de noviembre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy to hear that your purchase was smooth, and the car is fine. Thank you for your positive feedback; we appreciate it.

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Good all round buying experience

Good all round buying experience, we went in late in the day & Ellis was more than accommodating- he’s a good guy! There was a slight issue in terms of if the car had been serviced or not (the model of BMW is a two year service not 12 months) but given I had driven a 60 mile round trip to take it in after I had collected, maybe I would have serviced it anyway rather than stating the manufacturer’s requirements - that would have been a exceptional service rather than just good. Maybe expecting too much for what would have been an additional cost to the branch but in a crowed marketplace exceptional stands you apart from the rest!
Abbi on the service side is very efficient & has great customer service

1 de octubre de 2025
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

Just to say, thank you for the review, and REALLY appreciate you mentioning Abbi - she really is efficient and does her best for our customers.

Best wishes,

James

Valorada con 5 estrellas sobre 5

Excellent service and customer care

Excellent service and customer care. Very helpful and willing staff. And to cap it all off their prices are very competitive.

21 de octubre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy to hear that you had such a positive experience! It's great to know our helpful staff and competitive prices met your expectations. Thank you for your feedback.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Excellent all round

From start to finish, the trade-in of my old car and then purchase of my new Sportage was easy. Special mention to Thomas who was excellent and facilitated my initial enquiry and then to the whole team who helped with finance and completion. A great experience.

24 de octubre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy to hear that your trade-in and purchase experience was easy. We appreciate your mention of Tom and the team who helped with finance. Thank you for your positive feedback!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

My New Car

Very professional and polite, couldn't be more helpful, very nice coffee !

17 de octubre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We are very pleased to hear that you found our team helpful. We're also glad you enjoyed the coffee! Thanks for your kind feedback.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Felt no pressure in buying

Felt at ease when I was looking around, Ellis done a great job and made the process very easy.

18 de octubre de 2025
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

Thankyou! We're hear that you felt comfortable during your visit, and we appreciate your kind words about Ellis. We're so glad we made the process easy for you.

Thank you
Motorpoint

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