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Motorpoint - Portsmouth Opiniones 

362
TrustScore: 4.5 sobre 5

4,6

468 London Road, PO2 9RN Hilsea, Portsmouth, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamil... Ver más

Valorada con 5 estrellas sobre 5

It was a very relaxing approach to buying a car. The wife and I turned up just to browse and we ended up buying a car. The salesperson Mr Josh Parker at the Portsmouth sales office, was very professio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were warmly greeted by Megan on arrival and after explaining our situation, she talked us through all of the options available to us. After failing to get the finance required, she quickly found... Ver más

Valorada con 5 estrellas sobre 5

I primarily dealt with Megan Standing. Megan and her team were very helpful throughout the process of our parts exchange. Everything was explained so well and in simple and easy to understand terms. M... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, Reino Unido

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 sobre 5

362 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(362)

5919 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Handover poor

Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamiliar area. When cleaning vehicles myself I could see that the preparation was poor with several marks I had to remove myself. Owned the car for just over a week and fan is very noisy. No written warranty with the car, all documents online I presume. Process of warranty claim not explained

16 de junio de 2026
Valorada con 4 estrellas sobre 5

I would like to share my experience…

I would like to share my experience with my recent vehicle purchase at Motorpoint Portsmouth.

First and foremost, I would like to give a special mention to Finn Harrison. Although he was not my designated sales advisor, Finn was always there whenever I visited the branch and was incredibly helpful every single time. He stepped up to assist with the communication and the booking process, taking care of scheduling and rescheduling my appointments to ensure everything was looked after. Finn showed outstanding professionalism and is a fantastic asset to your branch.

While there were some shortcomings with my sales process and the paperwork, the incredible dedication shown by Finn completely saved my experience.

I also had to return later for some final adjustments to the car, and I am grateful to Riley, for everything he did. His hard work and support ensured that all the work on the vehicle was completed properly and to a high standard.

Please ensure that this feedback is passed on to them, as they truly deserve the highest recognition for their outstanding customer care.

21 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible Service

Amazing service as always - Will always be my first point of call after buying 7 cars with no issue or drama.

17 de junio de 2026
Valorada con 5 estrellas sobre 5

Megan Standing

Excellent service from Megan at Motorpoint, she was always welcoming and explained everything and nothing was too much bother, excellent service from start to finish, love our new car

7 de junio de 2026
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Respuesta de Motorpoint - Portsmouth

We're so pleased you received excellent service from our team and love your new car! We appreciate your kind words.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Excellent listening and understanding…

Excellent listening and understanding of needs. Readiness to listen and adapt suggestions rather than promote a sale.
Responsive to time to consider the sake and follow up that allowed time to make the right decision.

8 de junio de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

We're so glad to hear we looked after you and helped you find the right car for you. We appreciate you acknowledging our responsive follow-up. Thank you for your kind words!

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Very pleased with the service I got…

Very pleased with the service I got found them very helpful.

1 de junio de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

We're so pleased you found our service helpful. Thank you for sharing your positive experience with us.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

The right car

The right car, friendly no pressure service and fair trade in price. A great place to buy from!

3 de junio de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

We're thrilled you found the perfect car and appreciated our friendly, no-pressure service and fair trade-in price. Thank you!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Great customer service

It was a very relaxing approach to buying a car. The wife and I turned up just to browse and we ended up buying a car. The salesperson Mr Josh Parker at the Portsmouth sales office, was very professional, polite, and couldn’t have been more helpful. Yes he wanted to make a sale but he wasn’t pushy like some Seles people I’ve met in the past. So may I suggest if you want to buy a good car at a good price look no further than Motorpoint Portsmouth. Go ask for Josh. Kindest regards Martin

19 de mayo de 2026
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Respuesta de Motorpoint - Portsmouth

We are so pleased to hear about your relaxing car buying experience with us. It's wonderful that our team provided professional and helpful service without being pushy. We appreciate your kind recommendation.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

It was very smooth

It was very smooth. Had problems trying to get insurance but they were so helpful and Patient had.

20 de mayo de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

Thank you for taking the time to leave a review, we are always happy to help when we can and ensure buying a car from us is exciting and as smooth as it can be.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

They're actually very helpful

They're actually very helpful. Charlie friendly, lovely person. Just make you feel so welcome

8 de mayo de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

We're so glad to hear you had such a positive experience! Your kind words mean a lot to us and this is exactly how we want our customers to feel.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Great service

12 de mayo de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

Thank you very much for taking the time to leave a review, we are pleased you appreciated our service.

Valorada con 5 estrellas sobre 5

Really friendly

Really friendly. Accommodating even though we arrived late for our appointment.

29 de abril de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

We're so glad we could accommodate you and appreciate your kind words! Thank you for your positive feedback.

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Good customer sales service in the…

Good customer sales service in the showroom itself. However the company doesn't;t have a CHIP and PIN machine. Hence you can't easily use a physical card or Apple Pay. Not sure why this is the case in this day and age.

4 de mayo de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

We appreciate your feedback regarding our showroom service and payment options. We will pass this feedback on to the relevant team.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Very nice people and extremely helpful…

Very nice people and extremely helpful and very nice to deal with, well go back for my next car.

28 de abril de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

We're so glad you had such a positive experience that we want all our customers to have. We appreciate your kind words!

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

It was an efficient service to order…

It was an efficient service to order car i found the person who dealt with us at motorpoint in Portsmouth rather arogrant he was quite rude around me not wanting to add extras and made me feel uncomfortable. I also feel that the car should of been fully charged so I did not have to stop on way home.

24 de abril de 2026
Logotipo de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

We appreciate your feedback and are concerned to hear about your experience with our team member, we are very sorry you were made to feel like this as this is never how we want our customers to feel. our products we feel are important to protect our customers and the team do believe in the product but of course it is for you to decide if you would like to take them or not. We will look into this internally to improve our service.

Thank you
Motorpoint

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