I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... Ver más
La empresa ha respondido
From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... Ver más
La empresa ha respondido
We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received. Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of... Ver más
The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... Ver más
La empresa ha respondido
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Escrito por la empresa

Browse thousands of quality cars today.

468 London Road, PO2 9RN, Hilsea, Portsmouth, Reino Unido

Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really friendly. Accommodating even though we arrived late for our appointment.

Respuesta de Motorpoint - Portsmouth
Good customer sales service in the showroom itself. However the company doesn't;t have a CHIP and PIN machine. Hence you can't easily use a physical card or Apple Pay. Not sure why this is the case in this day and age.

Respuesta de Motorpoint - Portsmouth
Very nice people and extremely helpful and very nice to deal with, well go back for my next car.

Respuesta de Motorpoint - Portsmouth
It was an efficient service to order car i found the person who dealt with us at motorpoint in Portsmouth rather arogrant he was quite rude around me not wanting to add extras and made me feel uncomfortable. I also feel that the car should of been fully charged so I did not have to stop on way home.

Respuesta de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth
Sold my car to Motorpoint. The online offer was mid range of other companies but Motorpoint stuck with the offer. I decided it would be far less hassle to visit the nearest Motorpoint depot (Portsmouth) than it would be to pursue an online auction and then have the hassle of an inspection and negotiation. This proved to be 100% correct, the staff were great, the price paid was the price quoted with no hassle. The whole process was completed in 45 minutes and the money was in the bank 15 minutes later. This was excellent compared with recent experiences with we buy any car who seem to have a policy of finding fault and reducing the offer price no matter how minor the fault.

Respuesta de Motorpoint - Portsmouth
I traded a car at the Portsmouth branch. The new car had been moved from Edinburgh was ready to test drive when we arrived. A couple of hours later we left with a different car all taxed and insured.
It’s a shame motorpoint have stopped their home delivery 15 day approval service but the new car is great.

Respuesta de Motorpoint - Portsmouth
From start to finish, this car buying experience has been excellent. Intuitive and easy to use website, range of cars available made selection of my new car a breeze. Part exchange simple to arrange and pickup of car straightforward and painless. This is the future of car buying and about time too.

Respuesta de Motorpoint - Portsmouth
Truly awful service- mid sold me a car- with advertised FSH - didn’t have any therefore warranty nil and void. Lied constantly about service history, deflected, then blamed me!!! I paid a premium for the car with FSH- wouldn’t entertain or negotiate compensation or partial refund. Numerous faults from day 1.. refuse to take responsibility- final position- despite scathing independent diagnostic report!!! See you in court!! AVOID- these scam artists just reinforce the dodgy car salesmen tag.. BUYER BEWARE.

Respuesta de Motorpoint - Portsmouth
Second car from these guys, the trade in was really easy and simple. I picked the car thats suited me and was within my budget! Lovely service from all staff and I have recommended them to everyone I know! My son has a car from them too !

Respuesta de Motorpoint - Portsmouth
Megan was brilliant friendly and very professional.
Great service

Respuesta de Motorpoint - Portsmouth
Everything went smoothly. Very happy with the vehicle. Thanks

Respuesta de Motorpoint - Portsmouth
Its taken 8months to write this review. 8 months down the line im still more than happy with my Kodiaq...After finding my vehicle with its specs and mileage . Before buying i rang 5 skoda main dealerships around the uk and none of them could beat or match the price 🤔.... 3 of them told me to buy it. The staff are all brilliant esp Charlie. Highest quality vehicles at they wont be beaten prices. I had a minor issue which they sorted immediately. If your looking for a specific vehicle and spec. You wont go wrong....

Respuesta de Motorpoint - Portsmouth
The experience was made effortless and painless by Katarine. She gave me time to have a good look at the car but was available to answer any questions. The payment process was made straightford by Katarine who guided me through it. Motorpoint were excellent throughout and at no time put any pressure on me. If I have to buy another car I would be very happy to use them again.

Respuesta de Motorpoint - Portsmouth
Friendliness seemed key from the Portsmouth depot and though realise that a sales pitch means getting to know your customer relatively quickly and say the right thing, nothing felt too much from Wesley who was our Sales Executive. The depot itself was clean and fresh, though there was an issue with female/disabled toilet which required attention. My initial contact was through Tom vis on line/tele service where I also recieved quality customer service. This is the 3rd car I have acquired through Motorpoint due to both the quality of customer care and the fact the cars have never let me down, are a good quality and the extended warranty (at an extra cost as you would expect but can be added on to your finance) is extensive enough that I feel that any mechanical breakdown beyond normal wear and tear is covered and gives me peace of mind if any issues did arise.

Respuesta de Motorpoint - Portsmouth
Megan was very helpful and always friendly. I know fire safety is important but her manager should not have arranged a course for the time of the handover as it had been arranged 4 days previously. Wesley held the fort very well, however.

Respuesta de Motorpoint - Portsmouth
2nd car purchase in 3 years and nothings changed, All staff friendly and helpful as the last time, Will use again as new car exactly what i wanted at a good price too.

Respuesta de Motorpoint - Portsmouth
Motorpoint has the customer at the forefront of its operation. The staff are attentive, welcoming and have engendered the personal touch when dealing with their clients. The prices of the products are at the very front of competitiveness. I would have no doubts about recommending Motorpoint in future

Respuesta de Motorpoint - Portsmouth
People are so helpful especially Megan.S , second time getting a car from here and always a smooth procedure, can't recommend them enougg

Respuesta de Motorpoint - Portsmouth
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.