I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... Ver más
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I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... Ver más
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From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... Ver más
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We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received. Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of... Ver más
The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... Ver más
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We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

468 London Road, PO2 9RN, Hilsea, Portsmouth, Reino Unido

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I’ve purchased at least six vehicles from motor point over the last 20 years. Fantastic quality of the vehicles themselves. Great prices friendly efficient service always my number one when looking to replace my cars.

Respuesta de Motorpoint - Portsmouth
I was helped in buying my new car by Megan Standing.
When I went in I was in a jam with my old car and needed to change it.
Megan was so helpful and understanding of my situation.
Nothing was to much trouble for her.
She made the whole experience so much easier than I thought it would be and was able to help me when other garages would not.
I cannot thank her enough for her time and support with getting me into a new reliable car.
Would highly recommend Megan to anyone.

Respuesta de Motorpoint - Portsmouth
Josh was a delight to deal with - any questions he couldn't answer, no fudging, he found someone who could. Also didn't keep trying to 'sell' me things I said that I didn't want the first time around - like a new set of mats for the 'bargain' price of £99 [(a) why bin the ones that must have come with the car? (b) how daft does Motorpoint think we are? Got my set on the internet for less the £20!]. Please don't hold that against him - had he persisted I WOULD have walked out and the sale would have been lost (I have done that before).
Slight issue with the length of warranty - what was offered didn't seem to match with the wording of the Ts & Cs, but that was sorted out - and most generously too.
Another wrinkle in the buying process is the lack of Name for the account to transfer funds to - had quite a job convincing my bank that I wasn't going to hand my money to a scammer, especially as the name I guessed didn't match!
Only real problem was that the battery that was due to be fitted on the Friday, prior to me collecting my 'new' car on the Monday afternoon wasn't, and had somehow been delivered elsewhere - Josh hadn't been there to chase up on it. Perhaps a simple solution would be a whiteboard on the wall somewhere, listing all cars due for collection and any issues with them so that, if the salesperson in question is out, someone else can keep an eye on things?
Also, the tyre pressure warning light lit up on the first, dark evening (new one on me!), but that was sorted by another young gentleman - Riley I believe - the next day, who also showed me how to reset the 'trip' meters.

Respuesta de Motorpoint - Portsmouth
The sales person was very polite, knowledgeable and striightforward.

Respuesta de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth
I thought the sales guys were very friendly , honesty is a must if someone says they want or don’t want a certain thing in a vehicle, be honest with them tell them . I’m very happy with my purchase and would use motopoint next time I purchase a car

Respuesta de Motorpoint - Portsmouth

Respuesta de Motorpoint - Portsmouth
Everybody was so helpful and efficient.
The 3rd time I’ve bought a car from you.Great

Respuesta de Motorpoint - Portsmouth
Found that they had a good selection of quality cars and fairly priced.
I had reserved the car of our choice with the 149 deposit and agreed with the salesman I would pick it up in 5 days time and pay the balance, that same afternoon I received a call saying I had 48 hours to pay the balance or they would put the car back up for sale, this wasn't explained at the time. After a few calls they agreed to Keel the car until the agreed date, I did feel a bit pressurised about this.
Other than that the sale went smoothly.

Respuesta de Motorpoint - Portsmouth
Excellent service from the staff, who really hunted and found me the car at the price, I wanted.

Respuesta de Motorpoint - Portsmouth
Very impressed with how easy the purchase was and staff were good at making you feel comfortable. Only negative is that you won't negotiate on price which i feel will put people off. I couldn't even get free mats which would have been something.

Respuesta de Motorpoint - Portsmouth
As in the past with my many Motorpoint purchases, this was perfect. Excellent car, friendly, professional staff.

Respuesta de Motorpoint - Portsmouth
A slick operation in comfortable circumstances.

Respuesta de Motorpoint - Portsmouth
Couldn't ask for better service. The staff here were amazing. Credit goes to Charlie and Josh for having amazing customer service and they are truly a credit to to motorpoint

Respuesta de Motorpoint - Portsmouth
Bought Audi A4 Black Edition- really pleased with the car and fair deal- Charlie very helpful at Portsmouth Motorpoint as was his manager - would recommend highly

Respuesta de Motorpoint - Portsmouth
I purchased my car on the 22/07/2025. Everything was fine and I paid in full.
Since then I have had two outstanding problems.
a) defective car mats.
b) 2nd key not working.
Five emails and no response from Motorpoint.
Promised a refund by the mat manufacturers, never arrived.
Key, I was told that I would need to sort it out.
Staff was amazing start to finish nothing was to much trouble very professional even when I got my car 5 days later had a phone call to see how I was getting on highly recommended company said if i had anything i wasnt sure on or wanted to no just give the branch a call

Respuesta de Motorpoint - Portsmouth
I found the salesman Wesley very helpful and went through everything thoroughly it made the transaction very easy in what could be a bit nerve racking when spending large amount of money.
Also a mention to Megan who was also very helpful with the paperwork.

Respuesta de Motorpoint - Portsmouth
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