Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... Ver más
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Consulta las opiniones de los clientes
Easy ordering process. Contacted customer service and spoke to a real person in real time. I had made an error with my order regarding the colour choice. No problem for the person In spoke to. Amende... Ver más
Bought a Vectaire bathroom fan from these guys, cost £30 less than the next cheapest competitor. Arrived within the week. The product was exactly as described and fully working, well packaged wit... Ver más
La empresa ha respondido
A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101
Información de contacto
3 Chirgwin Road, TR1 1TS, Truro, Reino Unido
- 01326 727102
- info@mould-stop.co.uk
- mould-stop.co.uk
4,9
Excelente
206 opiniones
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Regular customer
This is the third time I've bought a PIV unit from Mouldstop and I've always had good service. Top company.
11 de noviembre de 2022
Respuesta de Mouldstop
Hi Mr Shotton,
We're so glad you're happy with your purchase!
Kind regards
Simon
Great Product
Good value and super-fast tracked postage. Easy to install and clear instructions on how to pair with the fan. Highly recommended seller.
14 de octubre de 2022
Respuesta de Mouldstop
Good afternoon,
Thank you for the positive review!
Kind regards,
Leanne
Respuesta de Mouldstop
Good morning Mr Gibson,
Thank you for the positive review!
Kind regards,
Simon
Respuesta de Mouldstop
Good afternoon,
Thank you for the positive review and five stars. We're glad that you were pleased with the service!
Kind regards,
Simon
Reliable seller.
Very good customer service from Mould-Stop.Prompt delivery and excellent communication.Recommended.
31 de agosto de 2022
Opinión espontánea
Great service and communication
18 de agosto de 2022
Respuesta de Mouldstop
Good morning Peter,
Thank you for the five star review and kind words.
Kind regards,
Simon
Very fast delivery
Very fast delivery, cheapest prices for top quality genuine items and very helpful and friendly customer service, excellent company to deal with thank you so much
26 de julio de 2022
Respuesta de Mouldstop
Good morning Tracie,
Thank you for the five stars and positive review.
Kind regards,
Simon
Respuesta de Mouldstop
Good morning Kate,
Thank you for the five stars and positive review.
Kind regards,
Simon
Respuesta de Mouldstop
Good morning Rob,
Thank you for the five stars and positive review.
Kind regards,
Simon
Respuesta de Mouldstop
Good morning Michael,
Thank you for the five stars and positive review.
Kind regards,
Simon
No problems
Ordered replacement filters for our extraction system. These particular ones were a good price and look the same as the filter that came with the system.
Arrived very quickly with tracking available. Arrived on time.
23 de febrero de 2022
Respuesta de Mouldstop
Good afternoon,
Thank you for the five stars and positive comments!
Kind regards,
Leanne
Good advice & great service
8 de febrero de 2022
Respuesta de Mouldstop
Good afternoon Martin,
Thank you for the five stars and positive review.
Kind regards,
Simon
Fantastic service will definitely…
Fantastic service will definitely recommend.
Thanks Regards Geoff.
25 de enero de 2022
Respuesta de Mouldstop
Good afternoon Geoff,
Thank you for the five stars and positive review.
Kind regards,
Simon
Good filters from Mouldstop.
Received the Vent Axis filters in good time and at a commpetitive price.
18 de enero de 2022
Respuesta de Mouldstop
Hi Gezza,
Thank you for the 5 star review.
Kind regards,
Simon
Great company to deal with
Spoke to this company before I ordered my items & spoke to a lovely helpful lady. Also rang to confirm when delivery was expected & spoke to an equally helpful guy called Simon. Would definitely recommend them.
13 de diciembre de 2021
Respuesta de Mouldstop
Good afternoon Mrs Dewar,
Thank you for the 5 star review and kind words.
We're glad we were able to help!
Kind regards,
Simon
Respuesta de Mouldstop
Hi Maria,
Thank you for the five star review!
Kind regards,
Simon
Very quick and efficient service
Very quick and efficient service. I called up and spoke with customer services who were very helpful, I made the order on-line and within a few days it was delivered. Very quick with no hassles!
28 de septiembre de 2021
Respuesta de Mouldstop
Good morning Paul,
Thank you for the five stars and positive review.
Kind regards,
Simon
An easy transaction,
Good service and a reasonable price, sadly let down a little by the courier delaying delivery, otherwise I’d have given 5 stars. Easy to buy, quickly dispatched and good communication. Happy to recommend.
23 de septiembre de 2021
Respuesta de Mouldstop
Good morning Gary,
Thank you for the four stars and review. We do constantly review our delivery partners and try to maintain a good delivery service.
Kind regards,
Simon
Excellent advice and support
Very helpful advice on product selection - what to buy and what options not to bother with for my use case. Product was easy for me to install and is just starting to solve a condensation issue in a holiday property.
Follow up support was first class - responsive, knowledgeable, courteous
19 de agosto de 2021
Respuesta de Mouldstop
Good morning Mr Lewis,
Thank you for the positive review and 5 stars and I'm glad you were pleased with everything.
Kind regards,
Simon
Vectaire bathroom fan
Bought a Vectaire bathroom fan from these guys, cost £30 less than the next cheapest competitor. Arrived within the week.
The product was exactly as described and fully working, well packaged with no defects.
Pretty much did what I expected really.
Would recommend.
13 de agosto de 2021
Respuesta de Mouldstop
Hi Tom,
Thanks for the 5 stars and positive review!
Kind regards,
Simon
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