Moy Furniture Centre Opiniones 

365
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic visit to Moy Furniture Centre. We were recommended to visit by a family member who had purchased furniture there recently. Gorgeous range of furniture and a new wide selection of candles and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Couldn't fault the staff in moy furniture centre on my 2 visits. Stephen helped with all my questions brought me all the swatches and offered advice. Was able to show me the fabric I eventually... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Delivery of a small package went missing via Yodel. Siobhan immediately replaced the item I had ordered and posted it via Royal Mail. It arrived the next day. That's what I call customer service. Than... Ver más

Valorada con 5 estrellas sobre 5

Visited today to pick up some of their diffusers following on from a friends recommendation. A wonderful selection of diffusers for every room and taste at a very reasonable price. Pick up 2 for my ow... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio
  4. Accesorios para muebles
  5. Proveedor de accesorios para muebles
  6. Colchonería

Escrito por la empresa

Moy Furniture Centre is a family run business offering a large range of quality beds and mattresses, dining and occassional furniture,


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

365 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(365)

215 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I don’t normally leave negative…

I don’t normally leave negative reviews, but I feel people should be aware of the service I received from Moy Furniture.

I paid for both delivery and the premium white glove service, but the experience was anything but premium. My delivery arrived late with no communication whatsoever. My mother had to sit in my house for hours waiting, while I spent my holiday glued to my phone expecting the promised updates that never came.

When the delivery finally arrived, they had brought the wrong dresser, meaning I now have to wait even longer for my order to be completed. There was no apology and no proactive communication throughout the process.

To make matters worse, I wrote a formal complaint detailing everything that happened and, so far, it has been completely ignored.

Mistakes can happen, but poor communication, a lack of accountability and ignoring customer complaints are far harder to accept. Based on my experience, I cannot recommend Moy Furniture.

29 de julio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Good morning Chris

I am so sorry how you feel!

On the delivery procees, the original delivery was booked in for July 22nd Between 15:30 and 18:30. On the day of the 22nd one of the drivers allocated to your delivery had to go home due to a family emergency. The delivery team then arranged for a replacement driver to attend to ensure your delivery went ahead. Due to this, the delivery may have been slightly outside of the agreed window and they tried to call you and when they could not reach you by phone they sent a text message to you on July 22nd at 13:57 to inform you that the drivers were coming but would be slightly outside of the time window and would contact you when 30 mins away. When the drivers called to say they were 30 mins away and would be arriving at 19:15 they were told that your mother had gone home.

The delivery was rescheduled for 29th July. The drivers arrived on time and called when 30 mins away. Unfortunately, on our side, there was a picking error and the incorrect dresser was on the vehicle. Both drivers apologised to your Mother who was on site at the time and explained the issue and also explained that the item would be delivered this week which it will be.

The delivery team have apologised for the inconvenience caused by not having the dresser with them.

I believe your Mother was happy with the care and attention with which your items were delivered to your room of choice negotiating the stairs and banisters in your property.

Again, we are sorry and i hope you understand! MFC

Valorada con 5 estrellas sobre 5

What a wonderful shop fantastic staff…

What a wonderful shop fantastic staff really look after you delivery drivers very careful when delivering your products would I shop there again hell yes 👌🌻

31 de julio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Good morning Terence,

Thanks you for your kind word. So happy for your continued support! Have a great day! MFC

Valorada con 5 estrellas sobre 5

Furniture

We bought furniture from Martin today and couldn't be happier with the service. He was friendly, knowledgeable, and took the time to help us find exactly what we were looking for. There was no pressure, just great customer service from start to finish. The furniture is excellent quality, and the whole experience was a pleasure. Thanks again, Martin—we'll definitely be back and would highly recommend both you and the store.

31 de julio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Good morning Andrew,

Thanks for taken the time to leave this lovely review! It is much appreciated! Glad Marty got you sorted out and you liked our furniture! Have a great weekend! MFC

Valorada con 5 estrellas sobre 5

Great overall experience

Great overall experience. Very friendly floor staff who were extremely helpful in helping us choose our sofas. Delivery was smooth and both drives were professional and easy to work with!

20 de julio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Good morning Cara,

Thank you for taken the time to leave this review and your kind words. Glad you found our service smooth and drivers were good also! Look forward to seeing you up again! Have a great weekend Cara! MFC

Valorada con 5 estrellas sobre 5

I highly recommend Moy Furniture…

I highly recommend Moy Furniture Centre. I visited twice before I made up my mind. I spoke to two different sales people who had nothing but time and endless options before helping me make my choice of sofa. Delivery was prompt and professional. Will definitely be back in future.

23 de julio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Good morning Marguerite,

Thank you also for leaving this lovely review. Glad we got you sorted in the end and that our delivery men were nice! Have a great day! MFC

Valorada con 5 estrellas sobre 5

Just received our kitchen stools from…

Just received our kitchen stools from Moy Furniture. Excellent service from Stephen, a pleasure to deal with , delivered by two really nice guys , I’ll definitely be back for more !!!!!

22 de julio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Good morning Collette,

Thanks so much for your lovely review. Glad you liked our delivery guys and we look forward to seeing you back up again! MFC

Valorada con 5 estrellas sobre 5

Brilliant service, great quality pieces

Brilliant customer service from start to finish. Stephen was very thorough taking us through each sofa so we could make the right choice for us. We had a really pleasant experience in Moy Furniture. By far the best furniture shop we have been too, so much choice and great quality pieces. Would definitely recommend.

11 de julio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Hi Caitlin,

Thanks so much for taking the time to leave this lovely message. Glad we got you sorted out. Have a great day and enjoy the lovely weather! MFC

Valorada con 5 estrellas sobre 5

Great quality Furniture at affordable prices

I had been looking online for a new bedframe and found what I liked on the Moy Furniture Centre website.
I travelled down to their retail shop and knew as soon as I walked in that it was just what I wanted and more.
The sales person Stephen was extremely helpful and everyone was so friendly.
The high quality, selection and affordable prices will definitely mean I will purchase here again.
I would recommend Moy Furniture Centre without any hesitation.

25 de junio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Hi Carol,

Thanks for leaving this lovely review Carol. Glad Stephen sorted you out and you liked our website and retailer store. We will get your bed out as soon as possible! Have a great day Carol! MFC

Valorada con 5 estrellas sobre 5

Very good customer service.

Very good customer service.

17 de junio de 2026
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Respuesta de Moy Furniture Centre

Good morning Margaret,

Thanks for shopping with us online again and that you like your second scented candle. Have a great day! MFC

Valorada con 1 estrellas sobre 5

Bought a hallway table in the sale it…

Bought a hallway table in the sale it arrived 3 weeks later damaged so the delivery guys took it back then and there. I was expecting a I phone call the next day expecting a sorry or an explanation-nothing! I rang the day after and they said it was reordered with no sorry 😔
4 weeks later I’ve got my hall table-almost 2months all in all when it says 10-12 days for delivery! Still waiting on that apology from them worst customer care I’ve ever experienced never again. I would have got it a lot quicker from England

5 de mayo de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Good morning Jenna,

so sorry your hall table came in damaged. We never plan for this. When your new replacement piece arrived in, we spoke to your husband and apologized for this and he was more than happy, When it came in on the Tuesday, we had it delivered to you the next day. I am so sorry again that you're not happy. MFC

Valorada con 5 estrellas sobre 5

Bedroom apartment

The moment we walked in we were made feel very welcome by Eileen. This made the whole experience of purchasing our new bed an enjoyable one. Thanks very much, Eileen.

28 de mayo de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Good morning Teresa,

Thanks for shopping with us and i am so glad that Eileen made you so welcome in our store. Thanks for buying your bed from us! Have a great day and enjoy this wonderful weather! MFC

Valorada con 5 estrellas sobre 5

Quality Furniture, Excellent Service

We visited Moy Furniture after it was recommended to us by friends, and we’re so glad we did. The staff were very welcoming and allowed us to browse at our own pace without any pressure.

Before visiting, we had a good idea of what we wanted, but we were struggling to make a final decision. We eventually asked Marty for some advice, and he was fantastic. He never rushed us, made us feel completely at ease, and took the time to understand exactly what we were looking for. His knowledge and guidance helped us choose the perfect sofa and chairs for our home.

We’ll definitely be back to purchase more furniture in the future, and I wouldn’t hesitate to recommend both Moy Furniture and Marty to anyone looking for quality furniture and excellent customer service

20 de junio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Hi Neill,

Thanks for this great review and mentioning Marty. Glad you liked our store and look forward to you visiting us again! MFC

Valorada con 5 estrellas sobre 5

Excellent Quality furniture, free delivery

I bought my bedroom furniture and a lot of other pieces for my new house online, had a great experience free delivery and the delivery men couldn’t of been more helpful, this is the second time I have kitted a house out with Moy Furniture and wouldn’t go anywhere else.

18 de junio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Hi Jolene,

Thanks for shopping on our online web! Glad you liked the free delivery and you like your new bedroom range! Have a great day! MFC

Valorada con 5 estrellas sobre 5

I recently purchased furniture from Moy…

I recently purchased furniture from Moy Furniture for delivery to Glasgow, and the entire experience was first class from start to finish.
From the initial placement of my order, everything was handled professionally and efficiently. Communication throughout the process was excellent, with regular updates and prompt responses to any questions, giving me confidence that everything was progressing smoothly.
The delivery and assembly team were outstanding. They arrived on time, were friendly, courteous, and highly professional. The furniture was delivered with great care, quickly and efficiently, and the delivery team ensured everything was set up exactly as required before leaving.
Despite the furniture being delivered from Ireland to Glasgow, the whole process was seamless. The level of customer service, communication, and attention to detail exceeded my expectations.
I would have no hesitation in recommending Moy Furniture to anyone looking for quality furniture backed by exceptional service. A genuine five-star experience from order to delivery and installation. Thank you to everyone involved.

1 de junio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Hi Helen,

Thanks for this amazing shout out from Glasgow. We are so happy you liked your overall service and thanks for shopping with us. Have an amazing day! MFC

Valorada con 5 estrellas sobre 5

Excellent service from Moy Furniture…

Excellent service from Moy Furniture Centre. Customer service was excellent from start to finish, and I’m delighted with my new bedroom furniture. The quality is fantastic, delivery to Killarney was free and very speedy, and the whole experience was hassle-free. Highly recommend!

3 de junio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Hi Conor,

Thanks for leaving this amazing review and shopping online with us! Glad your happy with the quality and you liked our free service. Have a great day! MFC

Valorada con 5 estrellas sobre 5

Was in getting reed diffusers

Was in getting reed diffusers, customer service was quick and helpful, very happy with service and product, highly recommend ☺️

16 de junio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Hi Olesia,

Thanks for the business and glad you found our service was quick and you liked the product! Have a great day! MFC

Valorada con 5 estrellas sobre 5

Great service and very happy with my…

Great service and very happy with my reed diffusers, will definitely be back! Highly recommend 😄

16 de junio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Hi Antanas,

Thanks so much for purchasing your diffuser from us it is much appreciated! MFC

Valorada con 5 estrellas sobre 5

Excellent products and service

This is my second purchase from Moy Furniture Centre online. I purchased the Windermere table and sideboard and was so impressed I recently purchased the matching sideboard! The service is first class initially you get a call confirming delivery date and then a call on the day from the driver confirming times. Once they arrived in each occasion they brought the furniture in and placed it exactly where it had to go. Will buy again!

15 de junio de 2026
Opinión espontánea
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Respuesta de Moy Furniture Centre

Hi Karen,

Thanks so much for returning to us! Glad the delivery men Moris and Nerijus where so helpful and that you like your new sideboard! Thanks for your continued support! MFC

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