MPFunds Opiniones 

Respuesta de MPFunds

12 ago 2024

Hi Van Tong,

Thank you for your wonderful feedback! We're thrilled to hear that you found our support team enthusiastic and professional, and that they were able to answer your questions promptly and in detail. Our team is dedicated to providing the highest quality of service and support to ensure all your trading inquiries are addressed effectively.

Your kind words and congratulations are greatly appreciated, and they motivate us to continue improving and striving for excellence in all we do.

Thank you for your support and for choosing MPFunds. We look forward to continuing to serve you with the same dedication and success.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

12 ago 2024

Hi Kent,

Thank you for your encouraging review! We're delighted to hear that you are satisfied with our quick payout process and find our operations legitimate. We are committed to maintaining the high standards that have earned your trust and hope to continue serving you and the trading community for a long time to come.

Your support means a lot to us, and we're thrilled to be considered the best by valued traders like yourself. We look forward to a long and successful journey together.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

29 jul 2024

Response:

Hi Kritsada Thammasak,

Thank you for your positive review! We're delighted to hear that you've had a great experience with our company and are pleased with the client support we provide. Our team strives to deliver excellent service, and your feedback confirms that we are achieving this goal.

We appreciate your kind words and look forward to continuing to support your trading journey with the same level of dedication and care.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

29 jul 2024

Hi Kaiyyum,

Thank you for your patience and understanding during our recent technical outage. We sincerely apologise for any inconvenience it may have caused and appreciate your recognition of the team's efforts to resolve the issue regarding the reimbursement of your Challenge Accounts.

Transparency is a core value for us, and we are committed to improving based on the feedback we receive from our traders. Your comments regarding the client experience are noted, and we are actively working on enhancements to ensure smoother operations in the future.

Thank you for your constructive feedback, which is crucial in helping us better serve our trading community. We're grateful for your support and are dedicated to making the necessary improvements.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

29 jul 2024

Hi Mark Chan,

Thank you for sharing your amazing experience with MPFunds! We're thrilled to hear that you find our payouts consistent and on time, and that you consider us trustworthy. Ensuring reliability in our services is a priority for us, and your feedback affirms that we are on the right track!

We appreciate your kind words and are glad to have earned your trust. We look forward to continuing to provide you with an excellent trading experience.

Once again, congratulations on your recent payout - that was amazing!

Trade safe,

The MPFunds Team

Respuesta de MPFunds

29 jul 2024

Hi Hew Zi Jian,

Thank you for bringing this to our attention. We understand that timeliness is crucial, and we apologise if there have been instances where we've taken longer than expected to complete tasks. We are continuously working to improve our processes to ensure that we meet the estimated times more consistently.

Your feedback is invaluable as it helps us identify areas where we can enhance our efficiency. We appreciate your patience and are committed to making the necessary adjustments to serve you better.

Thank you for your understanding and support.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

29 jul 2024

Hi Punsit Ruanrojrung,

Thank you so much for your enthusiastic endorsement! We’re thrilled to hear that you consider MPFunds the best prop firm and that your experience over the past 8 months has consistently met your expectations!

As one of our longstanding clients, your consistent trading and regular withdrawals are always a highlight for us. We’re always excited to see you succeed and look forward to many more successful withdrawals. Your recommendation means a lot to us, and we’re grateful for your trust in MPFunds.

Thank you once again for being a part of our trading community!

Trade safe,

The MPFunds Team

Respuesta de MPFunds

22 jul 2024

Hi Dech Natatham,

Thank you for your excellent review! We're thrilled to hear that your first profit withdrawal was processed swiftly and met your expectations. Providing quick and hassle-free payouts is a priority for us, and we're glad to have delivered on that promise.

We appreciate your gratitude and are delighted to have been able to provide you with a positive experience. We look forward to continuing to support your trading journey with MPFunds.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

22 jul 2024

Hi TG,

Thank you for your glowing review and for recognizing MPFunds as one of Singapore's finest prop firms. We are thrilled to hear such high praise, especially coming from a valued customer based in Kuwait. Your acknowledgment of Singapore as a hub of professionalism and entrepreneurship is greatly appreciated.

We're delighted that you're pleased with our services, and we strive to continue providing excellent support and opportunities to all our traders across the globe.

Thank you for choosing MPFunds, and we look forward to continuing to serve you with the same level of excellence.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

22 jul 2024

Hi Faisal Aziz Khan,

Thank you for your positive feedback and for recommending MPFunds! We're delighted to hear that you rate us among the best prop firms you've experienced and appreciate our professional and helpful team. Our goal is to set achievable profit targets that are both challenging and rewarding, and we're glad that our structure fits well with your trading goals.

We're also pleased that you're taking advantage of our current promotion. Thank you for suggesting others to give MPFunds a try; we look forward to welcoming more traders into our community and helping them achieve their trading ambitions.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

16 jul 2024

Hi Yodkub,

Thank you for your high praise! Being recognised as the best prop firm of 2024 is a tremendous honour for us. We strive to maintain the highest standards in our services and offerings, and your acknowledgment motivates us to continue our efforts.

We appreciate your support and look forward to continuing to provide you with the best trading experience possible.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

16 jul 2024

Hi อรนุช ผมน้อย,

Thank you for reaching out regarding your withdrawal issue. We understand your concern. Receiving a Trustpilot invite typically indicates that the transfer for your withdrawal has been processed. We recommend monitoring the progress with your bank to track the transaction.

We apologise for any inconvenience this has caused. Our records indicate that the payment was processed via bank transfer, and such transactions can sometimes experience delays due to bank processing times.

Please allow a few more business days for the transaction to reflect in your account. In the meantime, could you please confirm that all provided bank details are correct? If there is any discrepancy, or if the payment still does not appear by then, please contact us immediately at support@mpfunds.com, and we will investigate further.

For future withdrawals, using Wise could provide a more efficient payout process compared to traditional international bank transfers.

We appreciate your patience and understanding as we work to resolve this matter promptly.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

16 jul 2024

Hi Vladislav,

Thank you for your detailed feedback. We're glad to hear that you've had positive interactions with our communication and overall service, which we strive to keep at the forefront of the prop firm space.

Regarding your concerns about our marketing and lot size limitations for indices, we appreciate your candidness. While it's true that our lot size per trade is capped at 20 lots, equivalent to 200 contracts, this policy is in line with industry standards for managing risk effectively. This limit is intended to protect both our traders and the firm by mitigating excessive exposure in volatile markets.

We understand this can be a constraint, especially for traders looking to operate with larger positions on shorter timeframes. Your feedback has been noted, and while immediate changes may not be feasible, it is certainly under consideration as we continuously seek to balance trader flexibility with risk management.

We value your input and are grateful for your patience as we evaluate these aspects of our service. Your experience and suggestions help us improve, and we are committed to enhancing our offerings to better meet the needs of all our traders.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

16 jul 2024

Hey Gon,

Thank you so much for positive and prompt review! We look forward to seeing more withdrawals from you!

Trade safe,

The MPFunds Team

Respuesta de MPFunds

16 jul 2024

Hi Cheng Siang Chan,

Thank you so much for your review and recommendation! We're thrilled to hear about your positive journey with MPFunds, and that you've appreciated our local events as well as our prompt resolution of issues with the cTrader platform.

We're proud to serve our community in Singapore and beyond, and your support motivates us to continue improving and delivering the best possible service.

Thank you for being a valued part of our trading family. We look forward to your continued success and satisfaction with MPFunds.

Congratulations once again on your payout, and trade safe,

The MPFunds Team

Respuesta de MPFunds

10 jul 2024

Hi Phawarisa,

Thank you for your positive feedback! We're delighted to hear that you're pleased with our services and the speed of our payments. Ensuring a seamless and efficient experience for our traders is a top priority for us.

We appreciate your kind words and look forward to continuing to provide you with excellent service.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

9 jul 2024

Hi Lim KM,

Thank you for your continued support and for sharing your experience with MPFunds. We are committed to upholding the high standards of service that initially attracted you to our firm.

We are grateful for your patience and understanding during the recent technical issues with the cTrader platform. Your encouraging words and steadfast support during our downtime have been invaluable as we worked towards a resolution.

We appreciate your recognition of our efforts to successfully address and overcome these challenges. Our team remains dedicated to continuous improvement to ensure our platform is reliable and effective for all our traders.

We'd also like to take this opportunity to congratulate you once again on your latest payout! It certainly is an inspiring moment for us all and we look forward to celebrating more of your successes together.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

8 jul 2024

Hi CJW,

Thank you for your positive feedback! We're delighted to hear that you've found our client service efficient and our platform conducive to trading. We strive to provide an environment that supports our traders' performance and helps them achieve their goals.

We appreciate your kind words and look forward to continuing to serve you effectively.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

8 jul 2024

Hi Shawn,

Thank you for your honest feedback. We're sorry to hear about your experience with the slower backends, and we're actively working to improve our system's performance to better serve our traders. Your input is invaluable as it helps us identify and prioritise areas for enhancement.

We're thrilled to hear that you've had a great experience with our Discord channel! It's wonderful to know that the community and prompt support there have been helpful to you.

We appreciate your feedback and are committed to continuously improving to provide a smoother and more efficient trading environment.

Trade safe,

The MPFunds Team

Respuesta de MPFunds

8 jul 2024

Hi Krispy,

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our customer service team. Ensuring that our traders receive helpful and polite support is a priority for us, especially when it comes to clarifying any doubts or concerns.

We appreciate your kind words and are glad to have been able to assist you effectively. We look forward to continuing to provide you with excellent service.

Trade safe,

The MPFunds Team