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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great, professional, high quality service. Extremely helpful customer support. Fast on time delivery and very well priced. Couldn’t expect more!!! Thank you! 5 stars well deserved.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Website always freezes after picking a delivery address so cant even pay for the beam i wanted - not very helpful. I have used the website several times before and was an excellent service but no more... Ver más

Valorada con 5 estrellas sobre 5

Excellent service all round. The price was very reasonable, delivery was quick, and the logistics manager went out of his way to accommodate our needs. I will most certainly be using them for all my f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de construcción

Información proporcionada por diversas fuentes externas

Mr Beam is an online shop allowing you to easily place orders for single beams, fabricated beams, simple structures and steel essentials.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(86)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service, very helpful and prompt with any questions, professional. Made finding a fair priced product very easy. A****

20 de diciembre de 2021
Valorada con 5 estrellas sobre 5

Can't fault Mr Beam

Can't fault Mr Beam.
Really easy to use website. Was able to source rsj drilled and primed, delivered in 3 days at a great price.

6 de mayo de 2021
Logotipo de MR BEAM

Respuesta de MR BEAM

Thank you! :)

Valorada con 1 estrellas sobre 5

Awful experience

Awful experience. We used Mr Beam for some small steels and they ended up costing us big time. The fabricator (Empire Fabrications) told us we’d have delivery Wednesday, which was 1 day ahead of schedule, great. Called them to check on the day and yeah, they were on the lorry, be with us by 5, cool ok we’ll wait around. No delivery.

Spoke to them that evening and apparently the driver had run out of time and they’d be with us early the next day. Annoying but we could make it work. I’ve now shifted site around to make sure I had guys ready to fit these steels. That morning the lady, the ONLY person in the whole company who could deal with deliveries was in meetings all morning. Got to 1pm and nothing. Finally got hold of her and oh sorry they won’t be out today, but definitely tomorrow.

I’m getting pretty wound up by this stage but I’ll play along. Friday, on the phone all morning to these people and being assured the steel is out for delivery before 1pm. It turns up at half 1 and is only half of the order?!! I’ve now had 3 days of my guys standing around doing f all waiting for these people.

Spoke to her, obviously, and finally it comes out, they never even had the steels, they were lying the whole time but for god knows what reason decided to string me along and waste my money.

The steel finally turned up the following Tuesday. They didn’t offer as much as an apology, they don’t care.

Just please avoid them, go somewhere reputable. Mr Beam have yet to respond to me either. Shame...

5 de abril de 2021
Opinión espontánea
Logotipo de MR BEAM

Respuesta de MR BEAM

Hello Chris,

I'm really sorry this happened to you. It sounds like a really bad experience. Obviously, we've already started investigating the issue. We're definitely not perfect, but we will have to find a way to make sure things like this don't happen.

Thank you for your feedback and we apologize on behalf of ourselves and our partners.

Valorada con 1 estrellas sobre 5

Website always freezes after picking a…

Website always freezes after picking a delivery address so cant even pay for the beam i wanted - not very helpful. I have used the website several times before and was an excellent service but no more service available! Ill have to look elsewhere

14 de noviembre de 2020
Opinión espontánea

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