Brought mac book pro, went through the set up and no profile created, thus could not log into the machine. raised online form, no response, tried calling thier customer service number, and its... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Selling price reduced after technician review my Macbook and a new battery required. No report given to show the failings and when asked for they couldnt provide. £228 knocked off the price for the... Ver más
La empresa ha respondido
I had bought an iPhone XS and it came within 3 days, brilliant condition and came with a cable and a charing port. Couldn't have been more satisfied with my order even though i bought a 4 star condi... Ver más
La empresa ha respondido
Buying from you was horrendous! I buy an £800+ laptop, I pay £15 for delivery and then get an email from DHL asking to pay £180 on import. How do you justify having the audacity to even ask for a del... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Apple products for less - mResell offers a fast, secure and green way for consumers and companies to sell and buy pre-owned Apple products. Two out of three Europeans would like to keep using their current digital devices for longer if provided performance is not significantly affected. Electronic waste is a major global environmental challenge, one of the fastest growing waste streams in the EU and the world. Increased awareness drives new behavior among consumers and companies – Repair, Reuse, Resell & Recycle. Since sales of new Apple products create huge volumes of used products and an emerging pre-owned market, we offer sellers and buyers a new, fast, secure and green option without the hassle of C2C transactions. For you, as a customer, when buying a device from us or selling something to us, you will always benefit from - Free climate compensated shipping for both selling and buying - 12 months warranty - Free 14-day return mResell currently operates in 10 markets in Europe and Australia.
Información de contacto
Rörstrandsgatan 39 B, 113 41, Stockholm, Suecia
- +44 20 3966 6214
- contact@mresell.co.uk
- mresell.co.uk
2,1
Malo
160 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very poor refurbishment for premium prices
Thought I was getting a premium refurbished iPhone 12. Screen colours were clearly not right from the start. The screen then stopped working and when the repair shop opened it, there were parts missing - 2 shields and there had been damp ingress - I hadn’t got the phone wet ever.
This is no premium refurbished seller - poor quality parts and parts missing!
I will not be using them again
20 de octubre de 2025
Brought mac book pro
Brought mac book pro, went through the set up and no profile created, thus could not log into the machine.
raised online form, no response, tried calling thier customer service number, and its not manned. Literally their customer service is non existent.
I will be sending my machine back, and cancelling the order all together.
Do not buy from this company, it is truly painful.
29 de julio de 2024
Opinión espontánea
Respuesta de mResell.co.uk
Thank you for your feedback!
We are truly sorry about the delay in our customer service, we have had updates on our service lines!
We will be more than happy to help you with the set up :)
Please contact us: contact@mresell.co.uk
Best regards
mResell
Great recycled product
Great recycled product, really nice condition, delivered timely no issues thanks.
13 de agosto de 2023
Lack of care to ensure device was…
Lack of care to ensure device was dispatched in user friendly start up mode to inexperienced user.
26 de marzo de 2023
EXELENT company to order from
Quick easy ordering VERY PROMPT DELIVERY excellent product .THANK YOU
14 de diciembre de 2022
Would have been 5 stars as I’ve bought…
Would have been 5 stars as I’ve bought from him before & he used to include original Apple box but not this time. Also paid for a certain case but sent me the cheaper one. Have been in contact re this but no reply.
Otherwise a very trusted seller having done business before.
12 de mayo de 2022
Easy to order pay and quickly delivered…
Easy to order pay and quickly delivered THANK YOU well donexx
31 de marzo de 2022
Very pleased with both the product and…
Very pleased with both the product and the delivery. The iPad is in excellent condition, better then expected.
This is the second time I have purchased from Mresell and am happy to recommend them.
19 de marzo de 2022
Respuesta de mResell.co.uk
Thank you for your 5-star review. Best regards mResell
Great company, fast service
For me, a great company, always super quick service, have bought two computers now through them and the products have surpassed expectation on both occasion's.
23 de noviembre de 2021
Just been Spammed by this company
Just been Spammed by this company - not the way forward :-(
11 de noviembre de 2021
Opinión espontánea
Exceeded expectations.
Refurbed iPhone ordered on line, delivered next day. Superb service.
Phone was exactly as described and great value. Buy with confidence.
8 de noviembre de 2021
Excellent service
Excellent service, even when we needed the correct plug, this was sorted within 48 hours.
20 de septiembre de 2021
Respuesta de mResell.co.uk
Hi Nigel,
Thank you so much for your feedback! We are happy that you are satisfied with us.
Kind regards
mResell
The customer service is second to none
The customer service is second to none. So friendly and so prompt. I usually get a call back within 5 minutes.
23 de junio de 2021
Respuesta de mResell.co.uk
Hi Helen,
Thank you very much for your feedback, we appreciate it!
Kind regards
mResell
Respuesta de mResell.co.uk
Hi David,
Thank you for your feedback and for choosing mResell!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.